Urbane Cafe’s Post

Ever wondered what simple changes you could implement in your hospitality-driven business to ensure your venue is a more welcoming space for everyone? Today, more than ever, consumer values play a pivotal role in shaping choices. So, take a look at our latest blog for actionable tips on fostering inclusivity in your day-to-day operations. #inclusiveculture #accessibledesign #valuesmatter https://lnkd.in/dSZt8cAq

Danny Meyer has much to teach us. The visionary behind Union Square Hospitality Group, Danny has long been celebrated for his revolutionary approach to hospitality - a philosophy that extends far beyond the restaurant scene, offering rich lessons for professionals everywhere. At the heart of Meyer's philosophy is a simple, yet profound, truth: The emotions and feelings experienced during any interaction are just as critical, if not more so, than the transaction itself. Read that again. This insight, while fundamental to the culinary world, resonates across all sectors. From finance to tech, healthcare, and education, the essence of hospitality - making individuals feel truly seen, heard, and valued - can transform the customer experience and catapult a business to new heights. Danny’s teachings remind us of the irreplaceable value of the human touch. He champions a culture that encourages employees to foster positive, unforgettable interactions with customers, underscoring the notion that these connections are vital for sustained success. This is even more pertinent in our growing online existence. Embracing Meyer's philosophy means reorienting our approach to every interaction, seeing each as a golden opportunity to leave a lasting, positive impression. It's about deeply understanding the needs and emotions of those we serve and placing their happiness and well-being at the forefront of our efforts. It's about striving for a standard of service where excellence is built into the very fabric of our operations. The universal relevance of Meyer's approach to hospitality invites us to reassess our customer service and client relationship strategies. It's a clarion call for professionals in all fields to foster an atmosphere of warmth, empathy, and unparalleled service. The tenets of hospitality extend far beyond the realm of dining establishments. They are the bedrock of any thriving business and the cornerstone of enduring relationships across any domain. Hospitality is a universal language. How well do you speak it? #DannyMeyerWisdom #HospitalityExcellence #BeyondTheTransaction #UniversalHospitality

Imagine running a successful restaurant. To keep everything running smoothly, you need to focus on both the kitchen and bar operations (internal) and the customer experience (external). In Global Mobility, a similar approach is essential. Understanding and balancing the internal and external perspectives can significantly enhance the efficiency and success of GM initiatives. However, these two perspectives in GM are often not as evident as in e.g., the hospitality sector and, therefore, harder to adhere to! So, let's elaborate on this: Internal Perspective Internally, the focus is on ensuring that your operations are streamlined and your workforce is well-prepared. Just like a restaurant needs an efficient kitchen to produce high-quality meals, GM needs optimized processes and a competent workforce to ensure successful international assignments. This internal perspective ensures that employees are equipped with the necessary skills and resources to navigate the complexities of global operations. External Perspective Externally, it’s about how your efforts are perceived and the impact they have on the broader environment. Similar to how a restaurant must create an inviting atmosphere and build strong relationships with its customers, GM needs to create value and engage with external stakeholders. This includes enhancing global competitiveness, fostering innovation, and building robust networks with international employees and partners. It's key to strike a balance. Just as a restaurant cannot thrive by focusing solely on either the kitchen or the dining experience, GM cannot be effective without balancing internal efficiencies with external value creation. By understanding when to focus on internal processes and workforce development versus when to prioritize external engagement and value creation, GM professionals can ensure that their programs are aligned with organizational goals and are more likely to succeed. Differentiating between internal and external perspectives in Global Mobility allows organizations to tailor their strategies effectively. By focusing on the right aspects at the right times, GM programs can be more aligned with overall business objectives, ultimately driving better outcomes and supporting sustainable growth. How does your organization balance internal and external perspectives in Global Mobility? Share your experiences and insights! #GlobalMobility #MasteringGM #StrategicFrameworks #InternationalHRM -- 🌍 Interested in more insights on Global Mobility, HR, and International HRM? Follow me for regular discussions on the latest research, trends, and practices in these dynamic fields! 🌍

Today I observed the effect of an engaged leader. I've posted regularly about lessons I've learned from my local cafe, and today I observed another gem of a lesson, the difference of an engaged leader. My local cafe has changed ownership this week. I went in today and made several observations. 1. the owner was in the shop serving, cleaning tables etc. 2. The manager had a smile on her face some thing I hadn't seen for a while. So as i'm curious about these things I asked the question, "You have a smile on your face, what's changed?" 1. I come to work at the same time but this week the shops been opened up, the furniture and signs have been put out. 2. The new owner is here and I dont feel alone. 3. The old booths are gone. 4. All the dead lights have been replaced. The cafe has struggled, the previous owner no longer lived in NZ and wouldn't invest in simple things like replacing dead lights, action on suggestions from staff to improve the place. So my takeaways.... 1. Thw new owner is being on the "gemba" observing what happens and taking action. 2. staff can turn from burnt out to energized almost over night from showing up and supporting the team. This new owner is creating a #TGIM culture just by turning up, listening to the staff and actioning things. I'm sure the new cafe well do well.

🌟 Have you ever wondered what the sound of collaboration and connection sounds like? It's the vibrant noise that filled the air at RestaurantPoint West! 🎶 📣 Imagine yourself amid an energetic crowd, where the buzz of excitement mingles with the clinking of glasses, the sizzle of culinary delights, and the laughter of like-minded professionals. This is the symphony of RestaurantPoint West, where business and pleasure beautifully intertwined. 🍽️🤝 📹 Check out our short video that takes you on a delightful journey through a sea of this year's RestaurantPoint attendees. Watch as conversations spark, ideas ignite, and friendships are forged. You're witnessing firsthand the power of collaboration and the magic of connection. ✨ 🌟 RestaurantPoint West is not just an event; it's an experience that will leave you inspired, motivated, and ready to take your business to new heights. From innovative solutions to invaluable networking opportunities, this is where the industry's best minds gather to shape the future of restaurants. 🍴💡 💼 Don't miss out on this incredible opportunity to be a part of the action. Join us at RestaurantPoint West 2025 in Houston, Texas, and let the noise of collaboration and connection propel your success. 🚀 📧 For more information on how you can be a part of RestaurantPoint West 2025, reach out to Vanessa Fillip at [email protected] or Jason Wood at [email protected] #RestaurantPointWest #CollaborationAndConnection #RestaurantIndustry #Networking #Innovation #BusinessSuccess #Inspiration #EventExperience #MakeSomeNoise

Talentpleje? Se denne historie om, hvordan man kan gribe det an i en restaurantkæde: From Scottsdale, Arizona to 22 countries globally, P.F. Chang's journey is a testament to staying fresh in a cutthroat market. Their secret? Investing in technology and people. Learn how they're enhancing operations and employee satisfaction. https://w.day/43AJzzH . #TeamWDAY

 🍽️ Hey, restaurant and hospitality friends! 🍽️ We at Square teamed up with American Express to dive deep into the biggest challenges facing the hospitality industry – and, of course, we’ve got some top-notch solutions to help you tackle them head-on! 👊 💡 Whether it’s how to use insights to optimise your business, understanding what tasks you can and should be automating or how to save time training and managing your staff, this report’s packed with real, actionable tips. 🌱 At Square, we’re all about supporting local businesses and helping you make life easier in the kitchen, at the bar, or on the floor. 📖 Download the full report today or DM me with any questions!  https://lnkd.in/ebkEaRe5

Company culture sets the tone for how employees interact with each other and how they perceive the organization. A positive culture that promotes collaboration, innovation, and inclusivity can inspire employees to remain committed to their jobs, whereas a negative or toxic culture can drive them away. #culture #company #employees #restaurants

👍 Do you classify yourself as being tech oriented? 👍 Are you a people person? 👍 Do you like it when you have clear direction? ME TOO! So when Bryan Meredith asked me if would join him on stage to talk about all 3 of them together at the National Restaurant Association show in Chicago, I said HECK YEAH!! Saturday, May 18 • 10:00 AM - 10:45 AM Location: Room S405 - South Building - 4th Floor Title: Blending Technology With Your People and Processes Description: Embracing technology is critically important to survive in this competitive market. However, in order to ensure it’s the right fit for your business you must also consider all the people it will impact and your current processes. How do you know what tech is best? How do you integrate new tech with your existing processes? Gain best practices in determining which technology meets the needs of both your people and your processes. Learning Objectives: *Understand the impact new technology can have on current business processes – both positive and negative. *Explore how to identify technology that can improve your bottom line. *Create a successful work environment for your people, giving them the resources they need to deliver a better guest experience. CTA: Put this on your calendar please. #revsmarketingtips #restaurantbusiness #restauranttech #restaurantowners #restaurantmarketing #restaurantindustry #restaurantowner

“By having the conversations with The SAFE Bar Network and being a part of their vision we have seen such a positive impact on our culture with staff and customers. We’ve had a major increase in business because of the positive feedback from our community in getting The SAFE Bar Network’s word out.” Brian Miller, General Manager at Fieldhouse | Willie’s. Customers who feel safe and comfortable at your venue stay longer and spend more money, bringing in thousands in revenue. They also spread the word that your venue is a place where members of the community can go and have a good time. The SAFE Bar Network is built on the idea that culture change is possible. We believe that when we engage bar and restaurant staff in conversations about harm, active bystander skills, and supporting each other, that we’ll help to shift workplace cultures and put a renewed emphasis on safety. Joining the SAFE Bar Network will help you increase venue safety, increase revenue, increase repeat customers, and reduce staff turnover. In short: you can’t afford not to join. Learn more about becoming a member at safebarnetwork.org/join. #safenightout #safebar #safebarnetwork