UPMC’s Post

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We are pleased to announce that UPMC has once again been recognized by U.S. News & World Report for excellence across many specialty areas of care in the newly released “Best Hospitals” rankings and ratings. Most notably, UPMC is the only hospital system in the region to be nationally ranked in 9 specialties: - UPMC Presbyterian Shadyside is the #1 hospital in the Pittsburgh metro area and is nationally ranked in 7 specialties and is high-performing in 3 specialties. - UPMC Magee-Womens Hospital is ranked #24 in the nation for obstetrics and gynecology. - UPMC Mercy is ranked #13 in the nation for rehabilitation. - UPMC Harrisburg is once again ranked among the top 10 hospitals in Pennsylvania. A sincere thank you to our doctors, nurses, clinicians, and staff for your commitment to providing life-changing medicine and quality care for each patient who walks through our doors. https://lnkd.in/g5DFd4Ap

  • Promotional image featuring three U.S. News & World Report 'Best Hospitals' banners for 2024-2025 across a purple background. Text states "Only 1 hospital system in the region is nationally ranked in 9 specialties.

See this is great! I want to know where my excellent customer service is from your billing department. I emailed your billing department back in March with financial information requesting charity care because I was approved for charity care in Harrisburg by Upmc. You are all the same company yes??? I have called many times. I have spoken to many different individuals. I have requested callback after callback after callback and have yet to receive one! On my last phone call, I thought maybe there was a communication error because I could tell we were not speaking from the same native tongue. I stopped the conversation and asked him “Am I speaking to someone in the United States or outside of the United States?” I was told I was speaking to someone outside of the United States, which is really kind of funny because you guys are understaffed here in the states as I’ve heard from staff by mouth. I had requested from this young man that I speak directly to the departments Director and not just a manager. He assured someone would call back just as all of the other people assured someone would call back. I don’t know what else to do. No one seems to want to assist me. Do I go to the news next or to the state rep? Balls in your court.

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