Are you migrating customers from Cisco ECCR? Enhance your communications toolkit with iCall Suite and Record AI for unparalleled functionality. 📈 Say hello to a seamless transition from Cisco's ECCR, retaining feature parity and unlocking advanced features ➡️ https://buff.ly/493SJFT #CallAnalytics #UserExperience #SeamlessIntegration #Cisco #CX #CallRecording #ECCR #Telecom #Telecommunications #CustomerService #ContactCenter #DigitalTransformation #Analytics #CallCenter #CallCentre #ContactCentre #Communication #Calls #Collaboration #ServiceProviders #CustomerExperience
Tollring’s Post
More Relevant Posts
-
Sr. Director of Business Development at Immersive Wisdom | Retired Green Beret | SOTF Alum
Why Immersive Wisdom? 1. Low bandwidth: (grid view, map move, slide change, VOIP, chat, URL sync) - as well as low signature operations and ULTRA low functionality (5-50 kilobits / per user / per sec) WITH unique functionality in denied degraded intermittent, low-bandwidth (#DDIL) environments. 2. #Offline: continue to be able to work on mission applications when disconnected; reciprocal update of info when connectivity re-established. 3. #Presence (avatar - seeing each other): globally connect and see who you are collaborating with - in the same 3D environment. 4. #COOP & Distributed ops (switching servers) - distributed force architecture / saturate the operational environment / #CJADC2 visualization. 5. #Tactical & #strategic integrations (Tak at tactical, pushed to strategic): a true horizontal and vertical bridging solution. 6. Sharing cross org - just add to the room (air force any one else dropping kml into room): joint interoperability with #JIIM-C capability / synchronization of effects. 7. #OODA Compress - People, Data together (no context switching); streamline systems and processes, not have to log into 9-different programs/apps ever again. TIME AND SPACE DOMINANCE: Connected, Collaborative, but not Collocated.
-
-
Akixi's #CX solutions enable #real-time #analytics across #hybrid or mixed #UC estates. But, why does hybrid matter to Service Providers? 👇 ✅ Broader market opportunity ✅ Speed of deployment ✅ Reporting consistency Learn how to maximize CX success in a hybrid world with Akixi https://lnkd.in/gfxm4vbX #Teams #Cisco #Webex #Microsoft
-
-
Check out the #Livestream by Evan Kirstel B2B TechFluencer https://lnkd.in/eZt7UJCH
Create📝Publish🗞️Amplify📣 TechInfluencer, Analyst, Content Creator w/550K Social Media followers, Deep Expertise in Enterprise 💻 Cloud ☁️5G 📡AI 🤖Telecom ☎️ CX 🔑 Cyber 🏥 DigitalHealth. TwitterX @evankirstel
Discover how AudioCodes became a pivotal force in the #Microsoft ecosystem, navigating the shift from OCS and Skype for Business to a dominant position with #Teams. Gidi Adlersberg from AudioCodes shares the company’s journey from media gateways and session border controllers to AI-driven innovations and conversational AI contact centers. Tune in for an in-depth look at AudioCodes' comprehensive portfolio, including direct routing, certified phones, meeting room devices, compliance recording, and contact center solutions, and see how they’re helping enterprises transition to MicrosoftTeams Phone seamlessly. Get ready for a deep dive into the future of #contactcenters with Voca CIC’s groundbreaking advancements. Learn from their deployment successes and how they leverage AudioCodes' engineering prowess and seamless Microsoft Teams integration to excel in the CCaaS market. We'll discuss exciting AI enhancements like agent call summarization and Q&A bots, and explore the untapped potential of empowering informal or citizen agents with essential #contactcenter features. This episode is packed with insights into the evolving landscape of unified communications and the next frontier of #AI-driven contact center solutions. #CX #Telecom #UCaaS #CCaaS #UCexpo #CavellSummitNA #VoIP #Telecoms Lior Aldema shabtai adlersberg
Pioneering Unified Communications: AudioCodes' AI Innovations
www.linkedin.com
-
Modern enterprises generally struggle with 1 of 4 challenges: 1. They don’t have efficient communication systems. 2. They don’t have global connectivity. 3. They can’t find personalized cloud-based options. 4. They have no integration. Review these and create a simple plan for each. Sign up for exclusive tips and offers at voip-int.com 🌐📞 #RemoteWork #VoIPSolutions #VoIP #CustomerExperience #VoIPFeatures #BusinessCommunication #TelecomSolutions #CustomerSatisfaction #TechInnovation #VoIPTechnology #EnhancedCommunication #BusinessGrowth #DigitalTransformation #TelecomTech #UnifiedCommunication #CX #VoiceOverIP
-
-
Communication Templates Over the past 5 years, I have used these 5 templates to enhance business efficiency: 1. Unified tools - solve integration issues You can too. Explore our products and services at voip-int.com 🌍📞 #VoIP #BusinessSolutions #CustomerExperience #VoIPFeatures #BusinessCommunication #TelecomSolutions #CustomerSatisfaction #TechInnovation #VoIPTechnology #EnhancedCommunication #BusinessGrowth #DigitalTransformation #TelecomTech #UnifiedCommunication #CX #VoiceOverIP
-
-
Feeling uncertain about the upcoming #ECCR end-of-maintenance? We've got you covered with a like-for-like replacement solution, recommended by Cisco 👉 https://bit.ly/3GF9go6 #CallCenterReporting
Netaxis and Akixi partner to address the challenges posed by Cisco's discontinuation of Broadworks ECCR and DBS. This strategic partnership is set to combine Akixi's advanced analytics services with the Netaxis Fusion platform to provide businesses with an advanced alternative, ensuring seamless operations, enhanced UX and revenue growth. Read more in our latest blog post by Stijn Everaert, Product Manager at Netaxis: https://buff.ly/3vTtd8x #ECCR #DBS #Cisco #NetaxisSolutions #Akixi #UC #Telecoms #NetaxisFusion
-
Where Do Contact Center Transformations Go Wrong? There are numerous factors that can harm the success of a digital transformation project in the #contactcenter. The most common issues, however, stem from a poorly planned approach to technology implementation and optimization. Facing significant pressure to evolve and transform, companies are attempting to transition into a new landscape at breakneck speed, often causing a host of issues. 👉 https://lnkd.in/eKHQygap #cx #cxnews #ccaas | Avaya
Where Do Contact Center Transformations Go Wrong?
-
Empower your facilities with the latest integration from the L Squared Digital x Cisco Meraki collaboration. Elevate display network management with real-time environmental insights and tailored customer experiences. Explore the capabilities of the Cisco Meraki widget at https://lnkd.in/gRJqzSdZ. Click on the link in the comments and read more about how the Meraki widget can be a game-changer for your manufacturing facility! 🚀 #TechInnovation #Cisco #CiscoMeraki #TechCollab #DigitalTransformation #SmartTechnology #LSquared #DigitalSignageSoftware #DigitalDisplays #CustomerExperience #RetailTech
-
-
CX Today's Rhys Fisher looks at how Avaya's relationship with RingCentral has evolved over the last five years ▶ Read the full story 👉 https://lnkd.in/ebyEHQyU #cx #cxnews #ccaas
-
𝐓𝐚𝐩 𝐢𝐧𝐭𝐨 𝐖𝐢𝐬𝐝𝐨𝐦 𝐟𝐨𝐫 𝐋𝐞𝐚𝐫𝐧𝐢𝐧𝐠 𝐚𝐧𝐝 𝐆𝐫𝐨𝐰𝐭𝐡 𝐒𝐞𝐫𝐢𝐞𝐬: Unlock the potential of your customer service operations with Cisco Unified Contact Center and elevate your business to new heights. #CustomerService #Cisco #UnifiedContactCenter #CX #BusinessGrowth #AVA #OrangeAVA #Technology
-
