Tilman Versch’s Post

3 speeches that I am definitely attending tomorrow during E-Commerce Berlin EXPO 1) State of the German E-Commerce 2024 by Efe von Thenen 👈 2) Why some eComm teams sucks at selling by Pascal Fantou 🔴 and Katharina Stapel 👈 3) Forget AI. Scale your business with retail media by Radek Wierzbiński 👈 My calendar contains a lot more to discover, so you can expect some useful insights in the next few days 🙌 #ecommerce #ecommerceberlinexpo #businessdevelopment Media4U e-Commerce Agency

Countdown to E-handelskonferencen in Copenhagen! The E-Commerce Summit in Copenhagen is just one month away! 🚀We're thrilled to announce that we’ll be exhibiting at Stand 12, showcasing our comprehensive returns and claims solution—designed to streamline post-purchase experiences for customers and boost operational efficiency for e-commerce businesses. Our team looks forward to sharing insights and use cases from a long list of leading Danish e-com businesses. Many of which will be at the event! Why should you visit us at the summit? 🤓 Learn how our self-service portal allows customers to resolve issues on their own. ⚙ Discover how smart workflows can drastically reduce pressure on your customer service teams. 🤖 See how AI reports can help you get a much deeper understanding of costs and repeating quality issues. Don’t miss out - come and meet Alexander Siloo, Jeff H., Marc Berggren Mayland Jensen & Michael Kruse Sørensen at Stand 12! #ehandelskonferencen #ecommercesummit #returnsandclaims #selfservice #customersuccess

🔥 How will the e-commerce industry look like in 3 years? 🔥 Sharing some expert views from this years E-Commerce Berlin Expo: ➡ Less product returns due to smarter marketing ➡ Even more selling through social media ➡ The path to purchase will be quicker ➡ Personalization is key ➡ AI will play a big(ger) role for example in communication ➡ A shift from product lists to #shoptainment and great user experiences ➡ Online purchases increase even more ➡ Big players and niche players stay relevant ➡ Applied AI takes over a lot the e-commerce activities ➡ Offline stores continue to move online ➡ Products are becoming platforms Happy to have received the opportunity to share my opinion together with great experts in the field: Fredrik Glimskär, Sahra Al-Dujaili, Holger Koch, Serkan Otles, Jörg Heinemann, Katharina Hauke, Dr. Christian Maaß, Radharaman (Rad) Jha, Kilian Kaminski, and Dr. Anamika Datta. 🎉 The above mentioned views are just a few of the ideas of the experts, I definitely recommend you to watch the entire episode. 🚀 Where do you see the e-commerce industry in 3, 5, 10 years❓ #ecommerce #ai #technology #digitalization

5 Game-Changing Takeaways from VTEX Connect LATAM 2024: Attending VTEX Connect LATAM 2024 in Mexico yesterday was an inspiring experience for anyone passionate about the future of e-commerce, retail, and technology. Here are my top five insights from the event: 1. GenAI in Commerce: the impact of Generative AI on retail and e-commerce is immense. From hyper-personalization and customer interaction to predictive analytics, it’s clear that AI is revolutionizing how businesses connect with consumers. 2. Retail Media is Booming: brands and retailers are embracing retail media to maximize engagement and drive sales through tailored advertising within e-commerce platforms. It’s not just about selling products; it’s about creating unique, personalized experiences. 3. Live Shopping is the Future: the excitement around live shopping continues to grow, especially with real-time interactions and instant purchasing options. VTEX showcased how retailers can enhance consumer experience through live broadcasts that seamlessly blend entertainment and shopping. Today, 10% of sales in China are driven by live shopping. 4. Concierge Commerce: The future of customer service is here. The ability to transform in-store staff into digital assistants through concierge commerce is blurring the lines between online and offline shopping. This event was a reminder of how crucial it is to stay connected and leverage partnerships to stay ahead in the game. Have you ever attended an event that reshaped the way you think about your industry? I’d love to hear your thoughts! #VTEXConnectLatam #e-commerce #retailmedia #GenAI

CAST YOUR VOTE NOW ✅ [Artefact x E-Commerce Berlin EXPO 2024] 🚀 🌟 Pioneering advancements and exciting news in the World of #Innovation! The E-Commerce Expo in Berlin is on a quest of the most groundbreaking and visonary products, and here at Artefact, we have the perfect contender: the #GenAI Persona Generator. 🏆 This year, we’ve submitted our entry for the esteemed "Innovation" Award at the E-Commerce Berlin Expo and are currently progressing the first phase - the Voting Phase. How can you contribute to our success during the Voting Phase? 👉 Experience our GenAI #PersonaGenerator and support innovation with a single click – your valuable vote counts: https://lnkd.in/eWxdrb6c But what exactly is behind Artefact's innovative product? 💡 The GenAI Persona Generator revolutionises data management. By merging authentic customer data with GenAI, the tool generates active personas from the company's data pool. These personas can be interacted with in real-time, aiming to comprehend and promptly respond to the ever-evolving consumer behaviour. This innovation holds significant potential! 🍀 Your support ignites our passion to push boundaries and redefine excellence. #VoteForVictory #HubrickInnovation #GameChanger #TechInnovation #GenAIRevolution #DigitalTransformation #CuttingEdgeTech #StrategicInnovation #VotingPower #EcommerceExcellence

How can European retailers prepare themselves for China's e-commerce revolution? China's e-commerce giants have moved from the Big Two to powerful Big Five. The Rapid Fusion of Social Networks and E-Commerce creates innovative shopping experiences and new avenues for customer engagement. China's e-commerce leaders are at the forefront of using customer-centric approaches, harnessing advanced data insights, and deploying cutting-edge AI technologies to enhance the shopping journey. The European retail is being shaped by China's e-commerce innovations, and European Retailers must adapt to thrive in this evolving landscape. Learn more > https://owy.mn/40bFAYE #Ecommerce #FutureofRetail #socialcommerce

How can European retailers prepare themselves for China's e-commerce revolution? China's e-commerce giants have moved from the Big Two to powerful Big Five. The Rapid Fusion of Social Networks and E-Commerce creates innovative shopping experiences and new avenues for customer engagement. China's e-commerce leaders are at the forefront of using customer-centric approaches, harnessing advanced data insights, and deploying cutting-edge AI technologies to enhance the shopping journey. The European retail is being shaped by China's e-commerce innovations, and European Retailers must adapt to thrive in this evolving landscape. Learn more > https://owy.mn/40bFAYE #Ecommerce #FutureofRetail #socialcommerce

In today's e-commerce world, every interaction is a chance to make an impact. But are we simply reacting to digital trends and new technologies, or are we strategically engaging to shape the future? This era challenges us to rethink our approach, focusing on meaningful growth, ethical practices, and building a community. Let's leverage these opportunities to make a lasting difference in the e-commerce landscape. 🌐✨🤔🌱🤝 #FutureOfEcommerce #StrategicInnovation #CommunityBuilding

Our team came back from E-commerce Berlin Expo full of positive impressions and interesting insights: 🔹logistics and shipping (both long distance and last mile) are hot topic - obviously the biggest challenge in eCommerce at the moment 🔹dynamic pricing as an advance technology that can help merchants achieve bigger margins is starting to be recognized as something that happens *now*, not tomorrow or next year 🔹advanced market intelligence, our core offering, if applied thoroughly can be a sort of strategic partner to you in developing an online business Until next time, Berlin 👋👋 #ecommerceberlinexpo #ecommerce #marketintelligence

🛍️ French #retailtech companies take the customer’s experience to the next level  🛒 France is the most #ecommerce friendly country in the UE, with over 5% of GDP going towards ecommerce spending. In 2023, marketplaces and other channels generated an annual revenue of €160 billion*, making France a fertile ground for the emergence of #cuttingedge businesses.  French companies seized opportunities from the fastly changing retail environment to develop innovative #solutions for both brick and mortar and online retailers. From #cotransportation, end-to-end care, to e-commerce #optimisation and #virtual try-on, retail technologies help brands and retailers in their daily activities and offer improved #shopping experiences.  Here are 4 of the 7 players of the French ecosystem coming to the Nordics to display their expertise:  💻 Dataiads, boosting e-commerce conversion rates  ⚙️ Maple Technologies, optimizing retail operations management  🤝 Phygitix, offering a phygital customer experience in stores  📈 Price Observatory, optimizing brands’ pricing strategies 📢 You’ll have the opportunity to meet them and discuss their groundbreaking #technologies during the Retail Technology and E-commerce Expo taking place on May 29th in Stockholm. Contact Sandrine Ciupek, Apolline Rigaud and Charlotte Assoumou if you want to connect with them and stay tuned to discover the 3 other French retail Tech companies!  *Statista