Tikia Caldwell’s Post

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Hospitality Professional | MD Notary | Business Consultant & Owner, TheKiaSuccess LLC | Aspiring Tech Innovator

Passionate about service! 🌟 Connecting with my team in the Restaurant Industry is my joy. Teamwork is the key to success – no one operates alone. From support staff to kitchen and FOH, we're all on the same page. Leading by example is my approach; no job is beneath us. Whether bussing tables or running food, I'm hands-on, fostering a supportive and empowering environment. This reduces stress and enhances problem-solving. Transparency is crucial. I take the time to explain the "why" behind SOPs. For instance, keeping the ice bin closed prevents foreign objects, and a dirty scoop introduces bacteria – understanding the reasons fosters compliance. Incentives matter! I thrive on contests, even small ones like free meals for error-free checkouts. Recognitions like Employee of the Month keep the team motivated, resulting in a happy team and satisfied guests. 🏆 I take much pride in my job and my own personal development as a leader and I consistently want to be a better professional all while making the place I work better! All managers have different styles of management but these little things here have worked for me for years. My team stands behind me and enjoys it. My Turnover rate is extremely Low and Sales and profitability significantly increases with some of these approaches. #ServiceExcellence #Teamwork #RestaurantIndustryLeadership #management #restaurantmanagement #openforopportunities

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