ThredUp’s Post

I asked a fellow Value Creation team member from another VC, "Hey, what are you up to these days?" His short, flat answer made me ponder the entire day: "I'm busy enriching our portfolio companies." As simple as it sounds, that one line completely changed my perspective and how I approach things. I was so fixated on aspects like BD, Hiring, PR, and community events, all the while forgetting WHY I'm engaging in these activities. My role is intended to generate value or bring dollars to the portfolio companies we've invested in. We assist in hiring key leaders because we understand that poor hiring can cost time and money. We facilitate connections and unlock partnership deals because they contribute to generating revenue. We organize community events so that our portfolio companies can connect with new investors and other founders to synergize along the way. All that we do is aimed at helping our portfolio companies scale and succeed. Being reminded again of WHY I am here as a part of the Value Creation team makes me excited to expand my connections and learn more from all of you. PS: I'm still hiring for VP of Sales and B2B Sales Manager, ping me to learn about the opportunities!

Are you a new hire in a company filling a brand-new role? It can be stressful and nerve-wracking, but you can adjust and grow to make things happen. Here are 3 things I've learned from working in roles that didn't previously exist until I joined the company: 1. Be patient with yourself: You're doing things that haven't been done before. Yes, you want to move fast but you need to do your best to build out your systems and processes as you move forward. A solid foundation provides a backbone to everything you're doing. 😊 2. A/B test everything: Because you're doing things that haven't been done before, test everything. Form your hypothesis about different problems you're trying to solve then do everything to make it happen. If things break, it's ok. You just learned a way to not do something. 🧪 3. Communicate and give updates: Regular, frequent communication makes a huge difference. You don't have to sit alone in your problems. Let people around know what you're working on. Ask for insights on the various problems you're dealing with. It'll help others buy in to what you're doing. 💬 Have you filled a brand-new position before? If so, what are your favorite best practices? #businessdevelopment #sales #marketing #digitalmarketing #strategicpartnerships

Show respect for the other person’s opinions. Never say to them, “you are wrong” ✅ Three things to do when you think someone is wrong #salestip #restoration #marketing #sales #growth #hiring #retention #recruiting

When does the cost of not finding the perfect talent outweigh the cost of engaging a third-party to help you find the top talent you need? If you’re after a great salesperson who can drive revenue or a product person that will drive new product development, there's money being lost every day the role is unfilled - the opportunity cost. What would you prefer? Paying a success fee of less than CHF / EUR 19,900 and quickly securing the perfect talent who can make a big difference from day one OR having internal resources struggling to find that needle in a haystack and missing out on their contribution to business growth and revenue? There’s a point at which free isn’t really free. #hiring #getfound #talentacquisition

When does the cost of not finding the perfect talent outweigh the cost of engaging a third-party to help you find the top talent you need? If you’re after a great salesperson who can drive revenue or a product person that will drive new product development, there's money being lost every day the role is unfilled - the opportunity cost. What would you prefer? Paying a success fee of less than CHF / EUR 19,900 and quickly securing the perfect talent who can make a big difference from day one OR having internal resources struggling to find that needle in a haystack and missing out on their contribution to business growth and revenue? There’s a point at which free isn’t really free. #hiring #getfound #talentacquisition

“The smartest businesses I’ve been a part of understand that when you put the human experience first, the sales will follow.” — Nicole Eversgerd, Vice President, Brand and Creative How does Huntress build authentic relationships with our customers? See what else Nicole had to say about marketing authenticity in the article below — and explore all of our open roles on Built In! #Hiring #NowHiring #RaisingUpTech

Hiring great people is crucial for every organization. Superb hiring isn't just about recruiting the biggest name, top salesperson, or cleverest manager. It's about finding the very best people who will be successful in the context of your organization, and who will make everyone around them more successful.

Sam and I covered a few topics this morning: - What are some of the key hires that lead to you as a founder having more freedom? - Benefits of hiring fractional hires - What sort of background makes a good Operations Manager? - How businesses should go about building a sales pipeline. - The importance of focusing on existing clients vs chasing the shiny new ones. - How to increase your prices without p*ssing off your clients. - The State of the market If you missed the session this morning drop me a note and I can send the recording #creativenatives

Years ago, I handled account ownership poorly. Years later, I did a full 180, refuse to fight about account ownership. Scarcity mindset was exhausting. Abundance mindset is liberating. When these situations happen, I thought about what was best for me. But the right question is, what’s best for the business? And when the business is taken care of, I organically will have my needs taken care of. If you think like this, and have a proven track record of being of a top AE, I’ll eventually need you to scale Toplyne. I’ll learn alongside you. I’ll always care more about you than your quota. I’ll hold you accountable and ensure you maximize your potential. But please give me a little more time to start hiring. #BensBest #Sales #JobInterviews

If you don't want your partner program to fail before it even really starts, hire a partner professional. Many of us have started in something else and got moved over into partnerships and that's how we started our partnerships careers, which is amazing... But if you're starting a serious program from scratch, hire someone who's done it before... not somebody who has only dabbled from the sales or marketing team, even if it's tempting to just shift a headcount over. Turns out, there are a whole mess of them on the market right now. Brilliant professionals who have done this before and have the strategies and skills to do it again. Also... someone who is building a partner program from scratch isn't a partner manager. They're a Head of Partnerships. If you want to attract the right kind of folks to your new partnerships role make sure you title (and compensate) it correctly. That's all.