Thomas S.’s Post

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Process Expert | P&L Maven | Sales Motivater | Helping Brokerages Find Efficiency in the Chaotic World of Logistics | Less Than Truckload Sales

There is a reason that former professional athletes are hitting the broadcast booths more than ever before. People want to hear from people who have played those games at that level and can provide in depth knowledge into the broadcasts that an announcer, who never made it past their local pee wee leagues, cannot bring. My point being....? OPERATIONAL KNOWLEDGE MATTERS. Operational knowledge and in depth understanding of the nuances involved in logistics can translate to every single part of a transportation/logistics organization including sales growth. Those that can move between operations and sales are even more valuable. If I am a shipper and a sales person tells me "I want to bring my operations manager to explain better than me", that would be an automatic turnoff. I want you to go in depth with me on how you are going to solve my problems. Hire operations people that can solve multiple problems for you that include sales. If they are expensive, give them more to handle if you are worried about justifying it. I promise you that these are people you want in the trenches. Those who can dig themselves out of the holes rather than asking to be rescued. Those make the best Generals. #3pl #logistics #hiring #operationsisnotdead #sales

Mike Inman

B2B negotiator/trainer, 𝗡𝗢𝗧 crisis/hostage negotiator. 𝟮𝗫 "Outlier" (10,000+ paid hours) 𝗕𝗢𝗧𝗛 F500 B2B negotiating 𝗔𝗡𝗗 training B2B negotiators. Ask me about the differences!

8mo

I see it regularly, lots of people can repeat info they've heard (or read a PowerPoint...) very few can speak from actual at the table experience. Our anonymous reviews and repeat clients routinely tell us our actual experience is a differentiator.

Dustin Widdoss

Helping shippers buy better transportation by solving their unique challenges and keeping customers best interests first!

8mo

This is the primary reason I think all sales reps should start in a cradle to grave model and grow into a split model…if their company operates on a split model at scale. There is no better way to train and learn than doing it all and understanding why each step in the life of a load is so important and are interdependent. So you won a load but couldnt cover it. Cool. So you covered it but didn’t track it and carrier didn’t make pickup. Cool. Loaded and rolling but doesn’t show up on time for delivery and you didn’t know? Cool. You know what mistakes won’t be made again?!?

Justin Atwood

National Sales Manager at Allen Lund Company

8mo

Agreed! Was tremendously lucky to have 17 years of operational experience before making the move to the full-time sales role.  I don’t think I could have done it any other way!

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