The Precisionists, Inc. (TPI)’s Post

Why Insights? Insights set the stage for deeply understanding a customer's problem and how to solve it. They go beyond mere observation and data. Example: Healthcare and the Emergency Room Wait times in hospital emergency rooms can exceed four hours. Overcrowding can turn beautiful atriums into an extension of the ER waiting area. (True) Problem to Solve A fictitious team focuses on the patient experience and the overcrowding issue. While other teams work on internal challenges and processes, this team proposes a solution: tickets with approximate wait times. Experiment They run a six-hour experiment aiming to reduce ER overcrowding by 10%. After check-in and vitals, patients receive a ticket with an approximate wait time. The hypothesis is that 10% of patients will leave the ER and return closer to their appointment time. Results (Fictitious) 20% of patients leave the emergency room and arrive early for their appointments. This data provides valuable insights: Reduced Crowding: The approximate wait times allow patients to leave and return, decreasing overcrowding and creating more space for those who stay. Staff Experience: With fewer patients, staff experience less stress and can focus better on urgent cases, providing improved care. Patient Behavior: The fact that 20% of patients took the ticket and returned early suggests they are willing to adapt their behavior based on the provided information. Deeper Insights Why did patients leave and return once they knew the wait time? Directly asking patients can provide answers, but here are some possibilities: They realized they could use the waiting time more efficiently elsewhere. Staying in a crowded emergency room is uncomfortable and stressful, so they sought a more pleasant environment while ensuring they arrived on time. Approximate wait times instilled trust in the system, making patients feel more comfortable leaving temporarily. Observing others taking tickets and leaving influenced behavior, as people tend to follow social norms, especially in unfamiliar situations. Some patients perceived their condition as less urgent after the initial check-in, allowing them to leave temporarily without feeling anxious about their health. Further Investigation ➡ Understand the concerns of patients who choose not to leave the ER. ➡ Identify patterns among those who left and returned. Did they have similar conditions? ➡ Were there any patients who left and didn't come back? ➡ Did providing tickets and wait times inadvertently add to the nurses and staff's workload? ➡ Did this improve the Patient Experience and the NPS score? ➡ Did other success metrics move in the right or wrong direction for the ER? Takeaways Utilize rapid experimentation to test the riskiest assumptions, gather data, look beyond the surface for insights, and keep digging to find answers. It will help teams understand how to solve problems that deliver customer and business value. #leaders #teams #innovation

Over 75,000 Americans are already benefiting from PACE. With 1 in 5 Americans set to retire by 2030, the demand for innovative care solutions is skyrocketing! How does your #PACE community stay ahead of this rising demand? The key is innovation! Partnering with PACE providers, NuAIg is revolutionizing #care through cutting-edge technology. From enrollment and care planning to IDT collaboration, care processes, audits, re-assessments, transitions from PACE, and next-level care—NuAIg streamlines it all. Curious to see how the automated SDR tracking process, potential service delivery request identification, external appointment tracking, and initial & reassessment audit reports work? Book a strategy call with NuAIg experts today! #seniorliving #seniorcare #independentliving

𝗔 𝐔𝐥𝐭𝐢𝐦𝐚𝐭𝐞 𝐆𝐮𝐢𝐝𝐞 𝐭𝐨 𝐇𝐞𝐚𝐥𝐭𝐡𝐜𝐚𝐫𝐞 𝐐𝐮𝐚𝐥𝐢𝐭𝐲 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 𝐆𝐞𝐭 𝐒𝐚𝐦𝐩𝐥𝐞 𝐏𝐃𝐅 @ https://lnkd.in/d7GkrCcB The Healthcare Quality Management Market, valued at USD 3.45 billion in 2022, is expected to grow to USD 10.42 billion by 2030, with a compound annual growth rate (CAGR) of 14.8% over the forecast period from 2023 to 2030. The healthcare quality management market is experiencing robust growth, driven by the increasing demand for improved patient outcomes, regulatory compliance, and cost efficiency in healthcare delivery. This market encompasses a range of solutions, including quality assurance, risk management, and compliance tools, which are designed to enhance the quality of care provided by healthcare organizations. Key factors propelling this market include the rising complexity of healthcare systems, the need to reduce medical errors, and the emphasis on patient-centric care models. Technological advancements, such as the integration of artificial intelligence, machine learning, and data analytics, are significantly enhancing the capabilities of quality management systems, enabling real-time monitoring and more accurate decision-making. North America and Europe currently lead the market due to their advanced healthcare infrastructures and stringent regulatory environments, while emerging markets in Asia-Pacific are witnessing rapid adoption driven by healthcare reforms and increased investment in healthcare IT. As healthcare providers continue to prioritize quality management to meet regulatory standards and improve operational efficiencies, the market is poised for sustained growth, contributing to the overall enhancement of healthcare systems globally. 𝐓𝐡𝐞 𝐌𝐚𝐣𝐨𝐫 𝐊𝐞𝐲 𝐏𝐥𝐚𝐲𝐞𝐫𝐬 ◘ Altegra Health, ◘ CitiusTech., ◘ Dolbey Systems Inc, ◘ Cerner Corporation.,  ◘ McKesson.,  ◘ Nuance Communications, ◘ Medisolv, Inc., ◘ Premier Inc.., ◘ Quantros., ◘ TRUVEN HEALTH ANALYTICSSPAIN SL, ◘ Surescripts  ◘ and other players. #AltegraHealth #CitiusTech #DolbeySystems #Cerner #McKesson #NuanceCommunications #Medisolv #PremierInc #Quantros #TruvenHealthAnalytics #Surescripts #HealthcareIT #HealthTech #QualityManagement #HealthcareInnovation #MedicalSoftware #PatientCare #HealthData #HealthcareCompliance #MedicalTechnology #HealthcareQualityManagement #QualityImprovement #PatientSafety #HealthcareCompliance #RiskManagement #HealthcareStandards #QualityAssurance #HealthcareRegulations #ClinicalQuality #HealthcareAnalytics #PatientOutcomes #HealthcareEfficiency #HealthcareIT #HealthcareTechnology #QualityMetrics #HealthcareLeadership #MedicalQuality #HealthcarePerformance #ContinuousImprovement #HealthcareSystems

Understanding standard billing codes and ensuring claims are accurate for #behavioralhealth services is complex for most facilities. CCBHCs under a prospective payment system have even more complicated needs, such as providing regular cost reports to states that set custom payment rates and handling codes that can shift from state to state. Advanced #healthtech for billing, like EHRs, can assist with numerous features that simplify, automate, and accelerate this work.

📚 "𝗢𝗻𝗴𝗼𝗶𝗻𝗴 𝘁𝗮𝗹𝗲𝗻𝘁 𝗱𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁: 𝘁𝗵𝗲 𝗸𝗲𝘆 𝘁𝗼 𝘀𝘁𝗮𝘆𝗶𝗻𝗴 𝗮𝗵𝗲𝗮𝗱 𝗶𝗻 𝗵𝗲𝗮𝗹𝘁𝗵𝗰𝗮𝗿𝗲 𝗜𝗧." Technology in healthcare doesn’t 𝘴𝘵𝘢𝘯𝘥 𝘴𝘵𝘪𝘭𝘭, and neither should your team. XPro helps you hire IT talent committed to continuous learning and innovation—because healthcare deserves nothing less. 👉 𝗵𝘁𝘁𝗽𝘀://𝘅𝗽𝗿𝗼.𝗴𝗶𝗴𝘅𝗱𝗶𝗴𝗶𝘁𝗮𝗹.𝗰𝗼𝗺 #TalentDevelopment #HealthcareTech #ContinuousLearning #XPro

Every day, I’m fascinated by the complexity that is the UnitedHealthcare and Optum ecosystem. Imagine the fact that 1% of all Americans applied to get a job from United Healthcare last year. If there is a use case in healthcare, Optum likely has multiple technology and service offerings that are deeply penetrated into the market to address it. The depth and breadth of our offerings are nothing short of astounding, and I don’t say that as a sales guy. From cutting-edge healthcare solutions to transformative technologies, the range is immense. As someone deeply involved in the B2B technology channel alliance space, I can attest to the challenges and exhilarating experiences that come with understanding each product and technology offering. The goal? To forge meaningful partnerships with some of the largest tech companies worldwide. Here's the twist: navigating through this maze at a Fortune 5 enterprise like UnitedHealthcare and Optum isn't a walk in the park. It demands a keen understanding of each entity's unique value proposition and how these intertwine within the larger healthcare landscape. But with great challenges come even greater opportunities. The potential for innovation and impact in B2B tech sales here is colossal. We're talking about game-changing solutions that can reshape healthcare delivery, improve patient outcomes, and drive operational efficiencies. Yes, it's a complex journey, but it's also incredibly rewarding. Being at the forefront of this dynamic, rapidly evolving industry is a privilege, and every day brings new learnings and possibilities. Let's keep pushing the boundaries and exploring this vast network of opportunities together! #UnitedHealthcare #Optum #HealthTech #B2BSales #InnovationInHealthcare #TechnologyPartnerships #Fortune5Journey 🚀👩💼🤖🏥

Attracting tech-savvy professionals to your eyecare practice can be key to staying competitive and providing top-notch services to your patients. Tech-savvy professionals are individuals who are well-versed in the latest technologies and trends in their field, making them invaluable assets to any practice. But how can you attract these tech-savvy professionals to join your team? #EyecareJobs #EyecareCareers #ODcareers #imatters #tech #savvy

I've studied economics for 20+ years. It shapes the way I think about innovation and value creation. True innovation does more than just redistribute value to new stakeholders. It creates more overall value by shifting the economic "curve" out so there is more goodness in the world. The proverbial win/win. It's tough to do, that's why a lot of tech these days really just redistributes value that is already there in more efficient (or just VC subsidized) ways. It's even harder to do this when some of that value is unnecessary (or counterproductive) care not consumed. Jason Blankenagel always talks about how difficult it is to prove a counterfactual. That's one of the reasons big bets like Sword Health speak to me - it is by doing the hard things that we can reshape the world in the most important ways. Disruptive tech that has to be impressively effective enough to hit the high bar of proving a counterfactual is a very hard thing. Today's report by RSC is another rigorous, third party, evidentiary point that Sword is doing the hard things. Grateful to be a part of it, as hard as it is. 5%

We know that successful businesses rely on trusted partners. That’s why our passionate team of industry professionals work with our clients to create customized programs that help reduce costs and provide best-in-class claims outcomes. Learn more about how our team can assist your business with IMEs and Peers, Clinical Services, Record Retrieval and Investigations: https://isgvalue.com/  #clientfocused  #insurancesolutions  #ISGValue

"Healthcare is changing rapidly and the technological needs to support care delivery are increasingly complex," Dave Ingham, Allina Health's vice president and CIO, said Feb. 1. "This new relationship with Optum brings the best of both organizations to the table in support of providers, patients and communities." It also supports the #gravitational pull of a $400 billion economic system. UnitedHealth Group is an infrastructural technology -- it is becoming the dominant design for healthcare delivery in the United States. It's a 'control point' able to match clinical outcomes with business and administrative processes at a very large scale. Its actuarial tables set the rules of play -- for sales forecasts, demand models, and pricing strategies -- across a broad arc of the $800 billion drug market, the $77 billion digital health market, the $319 billion technology services market, the $93 billion employee benefit consulting market, the $142 billion home care market....essentially every 'data and analytics' use case imaginable and pitch-worthy enough to package into a PowerPoint for the $131 billion investment banking market. Which is part the problem. From 'Healthcare, the Next Tom Brady and the Real Wealth of Nations' (link in comments): "The strength of an embedded system is not in its action, but its staying power. In the United States, the $4 trillion healthcare market is controlled + managed + protected by a handful of economic keystones whose power and gravitational pull have been developed over decades. In ecological terms, these are the 'apex predators' and they have deep pockets, wide moats and many weapons of mass entrenchment at their disposal -- the big boys, as they say, all carry Magnums. Look no further than UnitedHealth Group to understand why healthcare is not fixable, at least not in its current configuration....." Market disruption is all about power and control, using new system vision to #position leverage, to invent gravitational pull in a very organized, patient and persistent way. Technical potential is incidental, if not irrelevant, in the storyline. Everyone is vulnerable, if you know how to look 🤘 #TheVisionThing via David Raths @ Healthcare Innovation