Ex Banker, Experience in banking related BI, RPA and ML.Developed EDW BI models. Can design Generative AI banking models.
The journey from the personal touch of the past to the digital touchpoints of today marks a significant shift in how financial institutions engage with their customers.The rise of big data analytics has transformed not just banking but many industries, enabling more precise decision-making and customer insights. As we look to the future, the continued digitalization and data-driven approaches in banking will likely lead to even more personalized and efficient services, more through digital means rather than face-to-face interactions. The potential for AI and machine learning to further refine these services is vast, suggesting that the banking experience of tomorrow will be more tailored and responsive to individual needs than ever before.