Happy Black History month! ❤️💛💚 Celebrated every year in the US in February, so we can all reflect on the accomplishments of Black Americans and consider the ongoing struggles of inequality in our country. “Black history is essential to our past, present and future” Our community aims to positively impact the future of Customer Success through our work. Supporting Black professionals, increasing diversity and inclusion in the industry in February AND every other month of the year! ✨ How being Black has influenced your customer success journey? ✨ What does it mean to you to be Black and in CS? ✨ What are the unique gifts and superpowers you bring to the profession? As an ally, what are some ways you are honoring and celebrate Black professionals in CS? We will spotlight some of the answers from our members throughout the month. Let’s hear yours in the comments ⬇️ ____ Need a speaker 🎤🎙️for an online or in-person event this month? Hire a SIB speaker! SIB has a speaker bureau with a range of talented speakers. Send ‘SIB speaker’ a in the DM for more details #BlackHistoryMonth2024 #successinblack #customersuccess
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Customer Success Lead @ The Hackett Group Inc. | Driving Customer Success
7moIf we're smart, we'd do well remembering that diversity is the engine for evolution... It's a great month to just train active listening, isn't it?👂👂👂