The secret to incredible hospitality is a culture of excellence and delivering theatre.
How do you initiate this?
I think the key is switching on a hospitality mindset. Understanding the bar is the stage and curating the presentation of every element of service.
A really brilliant review from my Customer Experience manager at the Empire; showcasing how establishing relationships with local businesses can aid in the brainstorming of new ideas and using key marketing and advertising techniques, to enhance that customer engagement and usage; alongside using local consultancy real-time advice rather than digital demand. And this is just the start!
Over the last two years we have been working extensively with Sunderland Empire Theatre assisting with their signage rebrand as well as lift signage and Pizzeria. Matty Hutchinson, the Theatre's Customer Experience Manager, spoke about our relationship.
www.pmicreative.co.uk
Today, we had the privilege of conducting a Theatre Fire Marshal Course at the historic His Majesty's Theatre. As we reflect on the vital role of fire safety, it's fitting to remember two significant events in the theatre's history that underscore the importance of our training.
🔥 His Majesty’s Theatre has a storied past, the site has been associated with a playhouse longer than any other theatre in London, except for the Theatre Royal Drury Lane. Throughout its history, the theatre has seen four different buildings and numerous name changes.
The original building was destroyed by fire in 1789. It was rebuilt and became the largest theatre in England. However, on December 6, 1867, the theatre suffered another devastating fire, which destroyed the venue in less than an hour. The blaze was ferocious and swift, reducing the grand structure to a hollow shell of stone outer walls.
The interior, made largely of wood and filled with flammable materials such as stage sets, costumes, and seating, was rapidly consumed by the flames.
These tragic events not only destroyed a beloved cultural institution but also highlighted the urgent need for advancements in fire safety and prevention.
At RB Health and Safety Solutions, we offer Theatre Fire Training courses, Fire Risk Assessments, and Fire Door Inspections. We aim to ensure that everyone is better prepared and equipped to prevent and respond to fires, so that the events of the past don't repeat themselves.
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🏡✨ Question of the Day: If you could add one unique feature to your dream home, what would it be? A rooftop garden, a home theater, or perhaps a hidden bookcase door? Share your creative ideas in the comments below! 💡🌿 #DreamHomeMonday#RealEstateQuestions#PurdyTeam#HeretoServe
