Sprinklr’s Post

Next stop for Sprinklr Insights: Milan Fashion Week 🇮🇹 Experience a prime view of the hottest topics and trends both on the runway and beyond: https://lnkd.in/eGQxJqjf #SprinklrInsights #MFW

This month, we celebrated a special milestone at Sprinklr’s Growth Markets HQ with Family Day! 🎉 We’re building a culture where every Sprinklrite can thrive, both personally and professionally. It was amazing to see everyone bring their families and friends for a day of fun, connection, and shared moments. 💙 #SprinklrLife

☑️ Customer journey orchestration ☑️ Team orchestration In No Jitter, analyst Sheila McGee-Smith dives deep into how Sprinklr's unified platform elevates CX across all channels and teams. Read more: https://lnkd.in/eJj_N5-4 #UnifiedCXM

"We need to provide more choices for our customers on their journey, and this means offering more self-service options than we have in the past." -Jeannie Walters, CCXP, CSP Get Jeannie's tips for navigating this challenge and ensuring your AI initiatives drive customer retention and loyalty. https://lnkd.in/eymjF5S4 #custserv #cx

CX Connect Dubai brought together 200+ industry leaders and professionals. We're thrilled by the enthusiasm and grateful to everyone who attended! Congrats once again to our award winners: Abu Dhabi Securities Exchange (ADX) – Experience Center Innovation Award Miral Destinations – CX Leader Award Omantel – CX Leader Award Mediclinic – CX Leader Award Wasl Group – CX Leader Award Aramex – CX Team Award Emirates – CX Excellence Americana Restaurants – VOC Program Award Dubai Police HQ – Government Innovation Department of Digital Ajman - Government Innovation Zayed International Airport - Unified Passenger Experience

🎉 We are thrilled to be named the 🏆 CX Vendor Excellence Award winner at the 17th Edition of the CX Strategy Summit & Awards 2024, organized by UBS Forums Pvt. Ltd.! This recognition highlights our unwavering commitment to delivering exceptional customer experiences. A huge congratulations to our entire team—this achievement belongs to all of you! 🙌

✔️ Channel-specific enhancements ✔️ Streamlined workflows ✔️ Improved usability ✔️ Better insights ✔️ AI-powered innovations

We're #hiring a new Large Enterprise Account Executive in London, England. Apply today or share this post with your network.

We're #hiring a new A/R Credit Collections Representative - CST or EST Remote in Texas. Apply today or share this post with your network.

We've all been there – feeling the sting of a crisis spiraling out of control. But what if instead of reacting after the fact, we could anticipate brand risks and mitigate them before they ever reach the public eye? AI expert and speaker Christopher Penn explores two powerful ways to harness the power of generative AI to anticipate and mitigate brand risks proactively. Click our link in the comments below for more. #CX #BrandManagement