🌟 Join Our Team at SECU! 🌟 Are you ready to create an impact in retail banking? SECU is in pursuit of a passionate and experienced Specialty Member Advisor to join our team. As our trusted advisor, you will lead important conversations, identify our members' needs, and offer tailored solutions. Ready to enjoy a host of benefits at SECU, including market-competitive pay, tuition reimbursement, and generous health benefits? Apply now to take the next step in your #BankingCareer at a leading financial institution! https://lnkd.in/eKx7XWEF #JoinSECU #FinancialServices
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Is Chase going to be opening a branch near you? For what it's worth, the two closest branches to me in suburban Philadelphia are new outposts of Chase. Here's Jamie Dimon's explanation why-- and why community bank sales leaders need to pay attention. “Think of a small business; You got to drop off your currency, pick up checks, get a certified check, pay your vendor, get a wire transfer done,” Dimon said. “It’s easy to go to a branch, and believe it or not private banking clients, middle-market clients, they all use branches. So we look at the data. It's not about what we want — it's about what you the client wants. And we find them quite successful.” (Philadelphia Business Journal February 22, 2024) #bankingindustry #banksales
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When you call and speak to two different people at two different branches of your bank and then speak to two different people on the bank's 800 customer service line and you get the same attitude, you can safely say that that is a sign some C-level exec needs to go. That, though, seems to never happen. #service #empathy #customerservice #banks #banking Truist
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JPMorganChase has warned customers of increased charges for everyday services due to regulation changes. Earlier this year Heitmeyer discussed the potential ramifications of new restrictions implemented by the Consumer Financial Protection Bureau. Chase is one of the first banks to openly warn of the impacts to their customers. #banks #banking #creditcard #regulations #finance #financialnews #bankingnews https://lnkd.in/eCC5bD5B
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CEO - Venture Risks Corporate Insurance Group | Co Founder - Saorsa Group (Saorsa1875 Plant Based Hotel)
Honestly, I’m going past myself with frustration. The customer support from Barclays UK is utter incompetence and neglect. Its impossible to simply speak to someone. Its also amazing that in the contact page of their website ist already says they are busy as a standard message. App not working, online banking not working and aboslutely no way to talk to anyone about it. 35 mins trying to get access or speak to someone - waiting time on a call is....yep, 25 minutes. They just dont give a monkeys sh*t about customer empathy and service. I have to say that RBS is no better, shocking here as well for business banking Time to get my lazy ass in gear and change these. Any business banking recommendations anyone? #Barclays #RBS #BusinessBanking
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"We can't answer your query by email, simply pop into your local branch for help" 👍🏻. That's what I received from HSBC today, however the words simply and local must mean different things to each of us 🤔. We all know about the relentless closure of branches, my local one has drifted to 7 miles away 😩. But we also know the excuse for closing branches is that less people use them, which leads to the simple part. Opening hours are at the hours and days most people work, so guess what, less people will visit, and then guess what, they'll have an excuse to close another branch 😡 It feels like a case of if you want to back up a business case then build your product around that case, and not around the customer 😥. #continuouslearning #banking #voiceofthecustomer #customerexpereince
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Learn from the best and navigate the way to your success! Enroll for a career in Banking! For more details, visit our website. #IDBIBank #BankingCareer #JoiningIDBIBank
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📰 Breaking News 📰 Citi CEO Highlights Shift in US Consumer Behavior & Banking Strategy! In a recent statement, Citi's CEO underscored a notable shift in US consumer sentiment towards cautious spending. Emphasizing the need for a comprehensive overhaul, the bank aims to adapt its services to meet evolving consumer needs. Stay tuned for updates on this transformative banking strategy! #Citi #BankingOverhaul #ConsumerTrends 🏦💼📈
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Meet Elizabeth Bickel, VP, retail operations manager. “Our Westfield Bank retail team holds ourselves to the highest level of integrity, has smart accountable bankers that understand the banking industry and technology, and truly care about delivering excellence in all we do. The trusted relationships built with clients are so special and offer a level of service beyond compare. We help clients with everything from ordering checks, understanding bank technology, opening accounts, all the way to pursuing their dreams of homeownership, saving for important life events, leveraging FDIC insurance, and protecting themselves from fraud. The banking industry can be complex. Our job is to know and understand the complexities so that we can educate and empower clients, help minimize financial pressures so they can live a better life." Meet our team, your neighbors: https://lnkd.in/exevcwKC #westfieldbank #banking #finance #communitybanking #team #financialfreedom #dowhatyoulove #lovewhatyoudo
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What's New to The Street... JPMorgan's Consumer Business Soars, Customer Satisfaction Steady 💼📈 While JPMorgan, the nation’s largest lender, sees borrowers trading down, consumer spending remains robust. Are you a JPMorgan customer? How's your banking experience? Share your thoughts below! 💳💬 👉🏻Follow New To The Street for more! #JPMorgan #ConsumerBusiness #Banking #CustomerExperience #Finance #Innovation #ComputerSales #businessnews #business #news #newtothestreet
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