Rover.com’s Post

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64,950 followers

POV: a typical meeting at Rover’s Barcelona office.

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Alfie M.

User Experience Designer | Strategist

1mo

Due to the negligence of your CX , UX and product team you matched an incompentent dog sitter with an aggressive german Shepard whose walker didn’t have the common sense to put the dog on a leash OR SHUT THE GATE of their front lawn prior to letting a big dog out of the house. Resulting in the dog attacking both of my dogs , and both me and my husband injured and bleeding. And yet your user experience team never considered some dog breeds need dog walkers who care or can physically handle them because this woman couldn’t & didn’t care to try and help. This walker did nothing but stand by and yell about it not being her dog as me and my family were on a public sidewalk trying to enjoy a walk. then the owner of this dog tells me to call your trust and safety dept only for the rude woman to tell me to Wait while I’m in a vet ER 24 HOURS for someone to reply to my EMAIL. In an emergency situation?! You want me to wait ? Also why on earth your customer Samuel satanovsky isn’t dealing with the awful and traumatic ineffectual nature of this concerning vet bills? Is BEYOND ME. Not to mention my injuries and my husbands!!!

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Alfie M.

User Experience Designer | Strategist

1mo

Due to the negligence of your CX , UX and product team you matched an incompentent dog sitter with an aggressive german Shepard whose walker didn’t have the common sense to put the dog on a leash. Resulting in the dog attacking both of my dogs , and both me and my husband injured and bleeding. And yet your user experience team never considered some dog breeds need dog walkers who care or can physically handle them. This walker did nothing but stand by and yell about it not being her dog as me and my family were on a public sidewalk trying to enjoy a walk. She did not even have enough common sense to shut the damn gate prior to letting a dog that’s known to have naturally aggressive behavior. And then the owner of this dog tells me to call your trust and safety dept only for the rude woman to tell me to Wait while I’m in a vet ER with my dog

Ian Read

Building AI-driven SEO technology for eCommerce

1mo

This is a screen shot from using your auto complete address finder. You’ve added a feature that makes it harder to enter a postcode

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Suchi Smita Mahato, PhD

Senior Client Research Analyst at IDP Connect

1mo

Oh my gosh! How do I sign up?

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Davar Alam

Talks about #SaaS #Travel #Tech #BusinessDevelopment #AI #ChangeManagement #GrowthStrategies #SalesTips #Talent #Leadership #ClientRelations

1mo

Ah q bien 🤩

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Andrea Angel

Marketing & Brand Manager

1mo

Oh, where can I find Rover stickers?

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Logann Todd, MBA, CCSP, GCDF

Career Coach & Personal Cheerleader | Certified Career Services Provider | Global Career Development Facilitator | MBTI Practitioner | AI in Career Development Advocate | First Gen Grad | Creative Soul & Dog Mom

1mo

Tell me how I can get some cute Rover stickers! 🤩

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Sandy K López

Passenger Service Agent @ LBX | Communications Strategist | SFSU Communications Graduate

1mo

Wow! I didn’t know there was an office in Europe.

Kaila Hughes

Management Assistant at MBW Construction, LLC

1mo

Well dressed and ready to concur the day!

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