Rituals’ Post

The Power of Personalization in Luxury F&B Service In today’s luxury hospitality industry, offering personalized service is key to elevating guest experiences. It’s no longer just about the food and drink; it’s about making each guest feel uniquely valued. How Can This Be Applied? Example 1: Customized Menus Imagine a frequent guest arrives, and you present a menu tailored to their dietary preferences and favorite dishes. It shows attention to detail and leaves a lasting impression. Example 2: Bespoke Cocktails Rather than serving a standard drink, imagine crafting a unique cocktail based on a guest’s personal taste. This level of attention turns a simple order into a memorable experience. Why It Matters? Guests remember how you make them feel. Personalized experiences build loyalty and create repeat customers, setting your establishment apart in the competitive luxury market. #HospitalityLeadership #FandBTrends #ExceptionalService #LuxuryDiningExperience #GuestSatisfaction #FineDiningService #FoodAndBeverageInnovation #ServiceExcellence #FandBCareers #CustomerExperience #AttentionToDetail #DiningExperience #FandBManagement #ElevatedService #HospitalityPassion

One cocktail or one bottle? Consider this: paying for a single cocktail at a luxury property might exceed the cost of an entire bottle at a local grocery store. It's truly astonishing! For instance, enjoying a margarita in a high-end Mexican property can rack up costs of up to 50 US dollars. This becomes particularly mind-boggling when you realize it's not for top-shelf tequila. While it's undoubtedly good quality, it doesn't fall under the exclusive or premium category. To put it in perspective, spending upwards of 40 US dollars for a drink in a luxury property could equate to buying a top-shelf bottle for even less. It underscores the importance of being mindful of these expenses. I acknowledge that hotels need to cover costs, but if prices are elevated, the service provided should be exceptional. The current irony lies in the fact that while food and beverage costs have soared, service quality is concurrently declining. It's essential for hotels to find a balance between pricing and service to ensure a fair and satisfactory experience for their guests.

Well curated dinner parties are a great networking activity and at KrushGlow we have it down to a science 🧬 #LuxuryMarketing #LuxuryBranding #HNW #UHNW #KrushGlow #ElevateYourBrand #LuxuryStrategy #BrandExcellence #MarketingForLuxury #LuxuryBranding #LuxuryMarketing #LeaveALastingImpression #LuxuryLifestyle

A survey recently conducted by American Express explores luxury shopping, travel, and dining trends from consumers based in seven markets, including the US, Canada, Australia, and Japan. Based on responses from consumers in Hong Kong, the report reveals consumers are growing more adept at utilising various strategies in the realms of travel, dining, and luxury purchases, indicating a revival in their spending habits. FULL ARTICLE: https://lnkd.in/gWF52Qp3 #retailinasia #retailnews #luxuryshopping #consumertrends #consumersinAsia #HongKongspending

The power of story telling and distinctive presentation.

From Asia Pacific to the World: The Luxury Group by Marriott International Unveils The Future of Food 2025 Report. I am proud to announce the release of The Future of Food 2025 report—an insightful, forward-thinking guide that not only outlines the evolving trends within the Asia Pacific region but also underscores the influence our region is having on the global culinary stage. This report represents our collective efforts, with insights from over 30 top chefs, mixologists, and industry insiders, to continuously push the boundaries of dining experiences across our luxury brands. The Asia Pacific region, with its unparalleled culinary heritage and cutting-edge innovation, is transforming how we experience food and beverage globally. As culinary tourism continues to grow at an unprecedented rate, it’s exciting to see how the commitment to craftsmanship, sustainability, and wellness reshaping guest expectations is worldwide. Oriol Montal, summarized it best: "Asia Pacific is shaping the future of global gastronomy, driven by its rich history, diverse flavors, and constant evolution." with Petr Raba including "We are not just reacting to trends; we are creating them." Key Trends Defining The Future of Food: From Asia Pacific to the World: Asia’s influence extends far beyond the region, with Japanese-French fusions, the rise of Korean flavors, and Indian culinary techniques redefining global tastes. Revival of Forgotten Ingredients and Traditions: Chefs are rediscovering labor-intensive traditions and rare ingredients to honor heritage while addressing modern sustainability challenges. Fine Dining Redefined: The shift toward hyperlocal cuisine, exclusive experiences, and intimate dining settings is transforming what luxury dining means today. Wellness on the Plate: The fusion of health and gastronomy is becoming the new luxury. Personalized diets, wellness-driven menus, and fresh, responsibly sourced ingredients are shaping the future. Emerging Culinary Destinations: With Bali, Busan, Ho Chi Minh City, and others gaining international recognition, we are proud to see the rise of new culinary hotspots that showcase indigenous ingredients and unique dining experiences. This report is not only a reflection of where we are today but a vision of where we are heading as we continue to lead in the luxury dining space. What excites me most is that these trends are not just conceptual—they are part of our everyday operations, living and breathing in our restaurants and bars. As we look ahead to 2025 and beyond, it's a genuine pleasure sharing these insights with our partners, guests, and the broader hospitality industry. Happy Reading... #LuxuryDining #Hospitality #Trends #Foodandbeverage

How Belmond Luxury Brand is Stepping Up Their Game in the Realm of Zero Free Beverages at their Caribbean Properties... Over the past couple of weeks, I have been combing the Caribbean in search of quality non-alcoholic beverages.  And let me tell you, these properties did not disappoint! 🍹 La Samanna, A Belmond Hotel - located in St. Martin - mocktails focused on fresh, local ingredients, Heineken 0, Martini Nolo Floreale, and they are still adding to the menu! Oh and the property? Stunning! 🍹 Cap Juluca, A Belmond Hotel - located in Anguilla, this property believes in encouraging mindful drinking and credits the warmth of their staff and the island’s culture to upholding this belief.  Heineken 0, sparkling cider, and a list of quality mocktails.  They are continuing to develop more non-alcoholic offerings.  And this property is pure luxury🙌 🍹 Maroma, A Belmond Hotel - this Riviera Maya resort has been the epitome of luxury for years! Their cocktail concept is focused on the awareness of alcohol consumption and offers non alcoholic beverages and low alcohol cocktails (ABV). Heineken 0 and Martinelli as a sparkling option. With the awareness of Mindful Drinking on the rise, many resorts and hotel brands are realizing the need for quality non-alcoholic options for their guests.  It’s apparent that Belmond has their clientele in mind who are looking for an alcohol free experience❤️ 1000 Mile Travel Group Virtuoso Travel #alcoholfreetravel

🍫✨ Make every meeting memorable with a touch of indulgence! ✨🍫 Why settle for ordinary meetings when you can make them extraordinary? We believe a little luxury goes a long way. Our premium chocolate truffles are more than just a treat; they’re a way to sweeten discussions and delight your clients and teams alike. #BusinessMeetings #CorporateLuxury #ChocolateLovers #IndulgeInLuxury #SweetenTheDeal #GourmetChocolates

🫧 Optimising Spa Revenue The industry chatter is very much around making more out of food and beverage. Dynamic pricing for “QSRs” (quick service retail). Theatre menus between 5-7pm and discounts on certain menus at certain times… not news. Yet spas, which are highly profitable, have treatment rooms, lounge beds, spa dining, white space… can be overlooked. So how do you get started? The first rule, don’t do what you can’t measure. One of the features I love about Premier Software - Part of Journey is the rich reporting. Understand your existing business trends with the Performance Report. The detail and breakdown here will give you: 🫧 Revenue Generated 🫧 Revenue Forecast 🫧 Packages booked 🫧 Other spend 🫧 Memberships 🫧 Report by therapist 🫧 By area 🫧 By treatment room You can’t build a growth strategy without understanding the detail. Spa Directors and managers, revenue management is a highly valuable skill to attain. Hotels have well defined strategies and systems. We build from here. 📥 DM if you would like to hear more about managing spa revenue. Journey Louise Ryan Laura Meeson Sally Walker Lisa Buttle Elli Regan #spaperformance #sparevenue #spagrowth #revenuemanagement #spaexperts #spatechnology

🍾 𝐋𝐕𝐌𝐇'𝐬 𝐧𝐞𝐰 𝐢𝐧𝐯𝐞𝐬𝐭𝐦𝐞𝐧𝐭 𝐦𝐢𝐠𝐡𝐭 𝐥𝐞𝐚𝐯𝐞 𝐲𝐨𝐮 𝐬𝐨𝐛𝐞𝐫 If you visit the iconic 5-star Negresco hotel in Nice, check out the drinks menu. You’ll find something that might surprise you. FRENCH BLOOM, a non-alcoholic sparkling wine, is listed alongside legendary champagnes with centuries of heritage. Not bad for a brand founded in 2021! In just a few years, French Bloom has become a Luxury alternative to champagne. A remarkable achievement given how tough it is to break into the Luxury market. Plus breaking in with a new category? Even harder… By 2027, the non-alcoholic wine category is projected to capture nearly 4% of the alcohol market. So the announcement of LVMH’s 30% investment in French Bloom didn’t surprise me. It's a smart response to the shifting lifestyle of today’s Luxury consumers. ⬇ 𝐇𝐚𝐯𝐞 𝐲𝐨𝐮 𝐚𝐥𝐬𝐨 𝐟𝐞𝐥𝐭 𝐭𝐡𝐞 𝐛𝐮𝐳𝐳 𝐚𝐫𝐨𝐮𝐧𝐝 𝐚𝐥𝐜𝐨𝐡𝐨𝐥-𝐟𝐫𝐞𝐞 𝐝𝐫𝐢𝐧𝐤𝐬❓