RingLogix - UCaaS Platform for MSPs’ Post

Did you know? The global Unified Communications as a Service (UCaaS) market is on an upward trajectory! 📈 According to research by Cavell, a leading firm specializing in the telecommunications industry, the UCaaS market is projected to surpass 131 million users by 2028, with an impressive compound annual growth rate (CAGR) of 10.3% over the next five years. 🌐 Key highlights from Cavell's latest Cloud Comms Market Reports: 1️⃣ Mobile UCaaS services are gaining momentum, constituting over 15% of the market. 2️⃣ Providers are diversifying portfolios for resilience, with 62% expanding offerings. 3️⃣ Incorporating AI into products is a priority for 48% of providers, aiming for cost reduction. 4️⃣ Microsoft Teams is set to dominate, with 33% of users expected to be voice-enabled by 2028. 5️⃣ Revenue streams from traditional UCaaS services are declining, prompting market differentiation efforts. Dominic Black, Director of Research Services at Cavell, highlighted the evolving landscape: "Competition is intensifying as fewer on-premise deployments transition to cloud solutions. Providers must innovate and differentiate to thrive." Furthermore, Microsoft Teams is reshaping enterprise communication, with a growing number of businesses adopting voice services within the platform. While Direct Routing remains popular, Operator Connect is gaining traction. Teams Phone Mobile is still emerging, indicating significant potential for growth. Black emphasized the convergence of communication, IT, and productivity sectors, propelled by solutions like Microsoft Teams. As collaboration tools evolve, traditional boundaries blur, presenting opportunities for partners across various domains. #MSP #RingLogix #VoIP #UCaaS #Telecom #CloudComms #TechTrends #MicrosoftTeams #AI #Collaboration #FutureOfWork Keep Reading 👉 https://hubs.la/Q02PdTxq0

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