Discover what services public transport passengers truly value!
In our recent poll, we explored the extra services that make commuting a breeze. So, what topped the charts of our International Public Transport Passenger Survey conducted by Insights by Kantar? Let's break it down:
🥇 Internet access: Did you guess it? Internet access is the most sought-after public transport service. One example of an RATP Dev subsidiary putting this into action is Hong Kong Tramways, which offers free Internet access to all passengers.
🥈 Paying as you go: Benefit from pricing that is perfectly adapted to your journey! At many of our subsidiaries, including autolinee toscane, Bombela Operating Company (PTY) LTD., Irigo Angers and Bibus Brest, passengers can simply tap their card and go, making every journey smoother.
🥉 Knowing vehicle crowding: Passengers want to know onboard occupancy in real time so they can adapt their journey accordingly. To meet this expectation, CITiO, our subsidiary specialized in data, has developed CITiO Occupancy API, a data-driven solution that accurately predicts the load on board vehicles and communicates it to passengers.
While these services are in high demand worldwide, the top pick varies depending on location. Across our global subsidiaries, we’re implementing each of these services where they are most needed. 🌍 Find out more below!
#TransportInnovation #PublicTransport #PassengerExpectations #RATPDev
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