Patrick Mork’s Post

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Leadership & Purpose Speaker | Senior Exec Coach | ex Google | 2x Founder | Best-Selling Author | Award-Winning CMO

Then and now:  Welcome to Servant Leadership I'll never forget some of the earlier parts of my career at PepsiCo in Brazil when one of my bosses, a Portuguese guy with a fiery temper, once told me:  "I need you to just shut and execute Mork!" I was like wow...ouch.  In all fairness, I was a brash young know-it-all marketing brand manager and in the end I learned a ton from him and we accomplished a lot together.  Obrigado Carlos Barreiros Back then that was often how business was done: "Don’t think, just execute!”  Leaders barked orders, expected results, and care little about the well-being or opinions of their employees.   In many parts of the world today, that attitude still prevails. Problem is: it no longer works. Times have changed, and in the age of #AI, this paradigm is shifting rapidly. Today, effective leadership is about serving all stakeholders of the company, especially employees. A servant leader focuses on creating an environment where everyone feels valued, respected, and empowered. They care about the growth and development of their employees, customers, suppliers, and partners. This type of leader: 1.  Actively listens to the needs and ideas of all stakeholders. 2.  Fosters collaboration and teamwork. 3.  Empowers people to make decisions and take responsibility. 4.  Celebrates successes and learns from failures. 5.  Creates an environment of psychological safety where people can volunteer ideas, raise concerns, and challenge others without fear of reprisal. Why does this matter? Companies led by servant leaders enjoy numerous benefits: 1.  Higher employee engagement and productivity 2.  Better talent retention 3.  Greater customer satisfaction 4.  Faster innovation 5.  Greater profitability Let's zoom in on the first benefit for example.  Here's a stat that's a real shocker which I love to share in my #keynotes. According to Gallup, we're facing an epidemic of disengagement at work. A study they shared in January revealed that nearly 60% of employees are quietly quitting while another 15% are actively disengaged and openly manifesting their unhappiness. So, how can you become a servant leader? If you want to embrace servant leadership, start by: 1.  Developing your self-awareness and understanding your strengths, weaknesses, and values. 2.  Practicing active listening and paying attention to the needs and ideas of others. 3.  Fostering collaboration and creating opportunities for people to work together. 4.  Empowering people to make decisions and take responsibility. 5.  Being a role model for the behaviors you value. Servant leadership isn’t just a trend; it's a #mindset. It’s the best way to create successful and sustainable businesses that benefit all stakeholders and better yet, keeps your people happy and innovating. Do you work for a servant leader or an old school boss? Change the script. Be True, Be Curious, Be Driven.

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