The OCC identified Financial Health Vital Signs banks may use to assess customers’ financial health and consider integrating into their assessment of current or planned products and services. Read about how banks can measure and support customer financial health outcomes: https://lnkd.in/eAQQX8Eg
Office of the Comptroller of the Currency’s Post
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J.D. Power agrees that to truly understand the bank customer, all financial institutions must know their customers’ financial vital signs. Absence of his awareness means inability to truly personalize experiences and improve financial lives. Whether your institution uses the good work from Office of the Comptroller of the Currency or another assessment tool - just do it. Financial Health benchmarks are the demographics you need. #financialhealth #benchmark #cx #banking
The OCC identified Financial Health Vital Signs banks may use to assess customers’ financial health and consider integrating into their assessment of current or planned products and services. Read about how banks can measure and support customer financial health outcomes: https://lnkd.in/eAQQX8Eg
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The OCC encourages national banks and federal savings associations to support consumers' financial health in a safe, sound, and fair manner. Read how banks can measure and support customer financial health outcomes at occ.gov/financialhealth
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📊💳 Credit Wisdom Wednesday! Keeping tabs on your credit score is like giving your financial health a checkup. 🩺✨ Regularly checking with the major credit bureaus – Equifax, Experian, and TransUnion – helps catch changes or errors. 🚨 💡 Stay tuned for more credit-savvy tips in this month's series! #CreditScoreCheck #FinancialHealth #CreditWisdom
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Learn about the OCC’s Financial Health Vital Signs measures designed to support efforts by banks to understand their customers’ financial challenges, improve products and service offerings, and empower customers to improve their financial health. https://lnkd.in/e-EnWfgm
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Read our latest article providing insight into the importance of capital to the financial stability of banks and building societies. Our Head of Customer Experience Stuart Fairley explains the critical role of Capital Stress Testing. Click to read full article l https://lnkd.in/dBcf5Z86
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How are we building financial resilience for our customers? For Royal Bank of Scotland Personal Banker Laura, it was about supporting a customer facing financial pressures with one of our free financial health checks. Learn more: https://lnkd.in/eQMm5Mut
Serving our customers every day Royal Bank of Scotland Personal Banker Laura, talks about who she's supporting customers with their financial wellbeing.
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I'm thrilled to share that I have contributed to the industry-first piece on “Financial Health and Inclusion for Individuals and Businesses: From Setting Targets to Implementation."💰🌱 This comprehensive guide, developed as part of the Principles for Responsible Banking (PRB), is a game-changer for financial institutions and individuals alike. It's about empowering businesses, households and individuals to achieve financial well-being and thrive in today's economy. 💡But why should you as a business, household or individual explore this piece? ✅Benefits of Prioritizing Financial Health: When financial institutions prioritize financial health, customers are more likely to recommend them, acquire additional products and services and maintain ongoing relationships. It also contributes to alleviating poverty, creating healthier and more inclusive economies and supporting the financial well-being of individuals, households and businesses. ✅An industry-first Guidance: This guidance establishes a common understanding of Financial Health and Inclusion, providing language, a unified pathway and metrics for success. It helps banks develop strategies by setting SMART targets, implementing action plans and monitoring progress. The publication also includes a knowledge hub, examples of actions taken by banks and useful links and references. ✅By understanding the importance of financial health and inclusion we can drive sustained impact and reduce inequalities. More financial institutions are taking action to close gaps in access, usage, skills, financial resilience, confidence, planning and day-to-day management - empowering individuals and businesses to thrive. Congratulations to Laura Diaz Zea for leading this work, along with authors Joana Pedro and Dr. Johanna Dichtl and the project team, Zoe Pye, Careen Abb, Costanza Ghera, Christian Stubbe Olsen, Sara Yrjönmäki and Zhaomeng Li. Join the movement for financial well-being and inclusion! 🚀🤝 Download the guidance here: https://ow.ly/JKqC50QG2t1 To learn more from the banks and experts involved in developing the guidance, rewatch the launch webinar here: https://ow.ly/9PZH50QG2v9 #FinancialHealth #Inclusion #ResponsbileBaking #StustainableFinance #BusinessWellBeing #SMEs #BusinessGrowth #FinancialManagement #FinancialStrategy
NEWLY LAUNCHED: The new Principles for #ResponsibleBanking guidance, "Driving Impact on Financial Health and Inclusion of Individuals and Businesses" supports financial institutions prioritising financial well-being by creating common definitions for Financial Health and Inclusion, proposing a Pathway to Impact, and offering standard indicators and methodologies for strategy development and implementation. Download the guidance here: https://ow.ly/JKqC50QG2t1 To learn more from the banks and experts involved in developing the guidance, rewatch the launch webinar here: https://ow.ly/9PZH50QG2v9
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Relationship Manager-SME| Expert in Crafting Winning Financial Solutions for Business Success | Passionate about ESG, Sustainable Finance, and Impact Investing
'Financial institutions should be concerned about the financial health of their customers as it is the right thing to do and has direct impact on society; low financial health leads to low productivity, causes family breakdown, poor health and mental health as well as poorer life chances for children'-Elaine Kempson....the guidance https://ow.ly/JKqC50QG2t1 provides the Why, What and How. #embracingcoopetitioninthebankingsector #responsiblebanking
NEWLY LAUNCHED: The new Principles for #ResponsibleBanking guidance, "Driving Impact on Financial Health and Inclusion of Individuals and Businesses" supports financial institutions prioritising financial well-being by creating common definitions for Financial Health and Inclusion, proposing a Pathway to Impact, and offering standard indicators and methodologies for strategy development and implementation. Download the guidance here: https://ow.ly/JKqC50QG2t1 To learn more from the banks and experts involved in developing the guidance, rewatch the launch webinar here: https://ow.ly/9PZH50QG2v9
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Understanding how credit inquiries affect you is crucial for financial health. A credit inquiry can count as a “hard pull” or a “soft pull”. Learn the difference and how each can affect your credit score: https://hubs.li/Q02J5PV_0 #CreditUnion #FinancialWellness #CreditScore
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I enjoyed this quick and easy-to-digest 2024 economic / financial outlook from Moody's. I recommend it as a quick summary of where we sit going into 2024. https://lnkd.in/g76FNZ6M
2024 outlook: new year, new risks for companies and financial institutions
https://vimeo.com/
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