We are banning mid-contract price rises linked to inflation for phone, broadband and pay-tv packages. From January 2025, UK phone, broadband and pay TV companies will no longer be able to link any mid-contract price rises to unpredictable and confusing changes to inflation. Under new Ofcom rules, customers will have to be told in pounds and pence any price rise written in a contract at the point of sale. Cristina Luna-Esteban, Ofcom Telecoms Policy Director, said: “We’re stepping in on behalf of phone, broadband and pay TV customers to stamp out this practice, so people can be certain of the price they will pay, compare deals more easily and take advantage of the competitive market we have in the UK.” Read more ➡️ https://lnkd.in/ebhiguaA
Hilarious as they will just add inflation busting price hikes mid contract based off their own projection at the point of sale..
Should they still be offering the option to leave penalty free if they hike it mid way?
It will not be a competitive market if you allow Vodafone merge with 3 Mobile and reduce the competition significantly.
Big win for the end customers
Good news! Next, could you please ban the awful and unfair practice by which mobile phone vendors continue to collect payments for the device and sim bundle, long after the device has been paid for. I’m pleased to see that EE has recently changed their contracts to a Sim plus fixed term device ‘hire purchase’ agreement.