Next Generation Experience Events’ Post

In today’s fast-paced marketplace, the connection between your brand and customer experience is everything. Whether you're B2C or B2B, how your customers feel about your brand at every touchpoint matters more than ever. Join us at CXFS Connect where Nandita Dalal and Beth Wood Leidt from Principal Financial Group will explore in their innovation workshop: - Going beyond transactions to build emotional connections - Key elements of a positive customer experience—personalization, authenticity, responsiveness - How aligning brand and customer experience can create meaningful, lasting relationships Don’t miss this opportunity to gain practical insights on driving growth through innovation! 🔗https://bit.ly/4cAhtHZ #CXFSConnect #CustomerExperience #BrandStrategy #InnovationWorkshop

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Anthony Gonzalez

Sponsorship Sales at WBR

1w

This session will be one I am playing close attention to!

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Looking forward to this session!

Mark Scherzer

Program Director at Worldwide Business Research

1w

This is going to be a great session!

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