New England Life Care’s Post

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Today, Central Maine Healthcare (CMHC) in collaboration with New England Life Care (NELC) together launched an innovative new program, the Care Coordination Resource Center (CCRC), to support our care management team in transitioning infusion patients from hospital to home! The CCRC is a transformative program designed to assist our health system in coordinating infusion discharges with a goal to decrease length of stay (LOS) by improving patient flow management providing time back to our case management team to spend with non-infusion related patients. This program changes the way we think about the role of home infusion by streamlining our process, freeing beds for higher acuity patients and reducing total medical expense. Working alongside the CMHC care management teams, NELC will have onsite staff to manage all home infusion referrals regardless insurance type or home infusion provider. The CCRC model is a progression model, and we look forward to evolving the collaborative program adding proactive patient identification in the near future. This collaboration showcases our commitment to continuous improvement as we provide exceptional patient care.

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Joanne Kaufman

Case Manager Consultant at Mass General Brigham

3mo

Congratulations. What a great achievement

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