HOIST update: “The Evolving Roles of Field Service Workers”' In this new video, Susannah Richardson explores the evolving roles of field workers with Gyner Ozgul President and Chief Operating Officer, at Smart Care, who are an IFS customer. Gyner has years of experience to reflect upon, as he himself started as a field service worker over 20 years ago. Watch the full video here: https://ifs.link/5vZJDS #fieldservicemanagement #thoughtleadership