Michael Chepurnyak’s Post

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Founder, CEO at Ein-des-Ein.com

Why Users May Delete Your App Right After Download Today, I'd like to discuss common mistakes that often lead users to abandon apps right at the beginning of their user journey. Ineffective Onboarding It's crucial to provide users with step-by-step instructions when they first open the app after downloading. These instructions should automatically appear on the screen, eliminating the need for users to search for them. Poor onboarding often results in immediate disengagement with the app. Here are two onboarding mistakes that often lead to engagement issues: ➡The training doesn't initiate automatically upon the first launch; users have to hunt for it. ➡The instructions lack sufficient detail to effectively guide users through navigating and utilizing the application. When users can't find functions or understand how to use them, they tend to quickly abandon the app. To boost engagement, develop a meaningful step-by-step guide that clearly demonstrates how your product works, highlights key functions, and indicates where users can seek help when needed. Useless Demo Developers frequently create free versions to attract less-interested users to the app and eventually convert them into paying customers using a freemium model. However, achieving the right BALANCE is crucial. Offering too much in the free version may deter users from upgrading, while providing too little value may fail to convince users to make purchases. For example, if you have a mobile activity tracker, simply offering entertaining health facts in the free version may not be compelling enough. Instead, allowing users to manually input bedtime could be a great starting point. You can then entice users to upgrade to track sleep using devices like the Apple Watch and receive personalized sleep improvement recommendations. Technical Problems and Bugs Even with a stable product, continuous monitoring is essential, especially when activity drops suddenly. Technical issues often arise post-updates or with the introduction of new features. Regularly check user reviews for bug reports. Thoroughly test both the iOS and Android versions after major platform updates or product enhancements. Overwhelming users with demands upfront For instance, some apps require users to register with detailed information before accessing the main menu, which can deter users, especially in free versions. Instead, consider implementing social media login options or allowing users to browse as guests without creating an account. Then, highlight the benefits of registration during onboarding, such as access to saved data. Tooooo muuuchhh Aaaaaddss If ads disrupt the user experience, users are likely to switch to competitors' apps. Ensure ads are strategically placed and timed to avoid interfering with crucial app functions. Maintain a balanced ratio between content, functionality, and advertisements. Pay attention to user feedback regarding excessive advertising!

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