Digital analytics consultant. Available for client projects (analytics strategy, data analysis, Piwik PRO, Matomo Analytics, etc) | Hopkins | Helsinki | Europe
Every marketer hates to admit this: It is too easy to fool ourselves if the results were not satisfactory. Sometimes, the campaign results simply are bad. There was no positive ROI for the campaign, no matter how we tortured the data. We just lost money. But very few people want to admit this. So we try to explain it away. “Oh yes, the sales were not good. But we should not forget the brand response!” (Of course, we didn’t even measure the brand response.) We should just take a deep breath and admit our campaign wasn’t successful. This is the only road to improvement. ❤️ Follow me for more posts about #digitalanalytics and #digitalmarketing in the real world!
l totally agree. Overall in life we hate to admit if something fails. After all, it's all about expectation management.
Ad agencies are incredibly creative when it comes to positively spinning shitty results.
Love this, Mikko!
Head of eCommerce at Smartshake AB (Sweden)
3moI think an even bigger problem than this one is that many marketers don’t even know how to measure campaign performance. I’ve worked in the past with multiple 6-figure ad spend/year who report Facebook conversions siloed with platform metrics and counting view through conversions. To the point where some months Facebook ads would report 10% more revenue than the store total. With that kind of reporting every campaign will look pretty successful.