Mary Saadat, M.A.’s Post

What is patient experience and when does a patient change Hospital.....? The patient experience is how patients feel when they get care. It includes good care, clear communication, comfort, emotional support, and quick responses. Hospitals can improve patient experience by focusing on these things. This helps patients trust the hospital, feel less anxious, and get better care, It makes patients happy and helps them get better. A patient's decision to switch hospitals is often a complex one, driven by more than just the quality of medical care. It's a culmination of their overall experience, shaped by the interactions they have with hospital staff, the communication they receive, and the empathy they feel. As a loyal patient changes hospitals after years of treatment, it's a clear indication that something has fallen short. It's a reminder that service excellence in healthcare cannot be achieved through processes and rules alone. 50% of the service experience relies on the hospital's employees - their attitude, willingness, and ability to understand patient needs, communicate effectively, and provide accurate information. Training is just the starting point; it's the human touch that makes all the difference. Every patient is vital to a hospital's growth and reputation, and prioritizing their experience is crucial for success. By acknowledging the importance of empathy, communication, and staff attitude, we can work towards creating a more patient-centric healthcare system that truly puts people first. Please share your thoughts, suggestions, or corrections - how can we improve patient experience in healthcare? Let's work together to create a more patient-centric approach! #PatientExperience #Healthcare #PatientCentricCare" #hospitals

Navigating silence is a great way of summarising the issue of speaking up (and being heard!). In many job descriptions in health and care the ability to challenge features highly as an essential skill, and yet in a culture where positional power is held above all there is no guarantee they will be heard, or worse they may be actively muzzled by the organisation. Great piece by Suzette. How do you ensure every voice is heard in your organisation - and not just the loud and powerful ones?

Elevate your patient experience: Let your patients shine as heroes in their healthcare journey! Step into a new reality: It's not just about providing medical services, it's about creating an extraordinary healthcare experience that puts your patients at the center. How do you do that? Give your patients more than just a clinical service - give them a healthcare experience worth sharing. It's not just about the medical procedures; it's about how your services make them feel, address their health challenges, and improve their overall well-being. Let's move beyond the traditional "provider-patient" dynamic. Adopt the perspective of a 'healthcare storyteller'. When your patients experience the true impact of your medical services, they naturally become advocates for your hospital. Remember, it's not about providing medical services; it's about providing a pathway to a healthier and happier version of themselves. So in your interactions with patients, think beyond routine medical procedures. Imagine the health story you're creating together - is it compelling enough to inspire positive conversations? #PatientExperience #HealthcareStorytelling #HospitalAdvocates #ElevateYourHospital #EmpowerYourPatients #PatientCentricCare #HealthcareNarrative #TransformativeHealthExperiences #PatientFirst #WellnessJourney

🌟 Elevating Patient Care Through Effective Communication 🌟 👉 Effective communication is the cornerstone of excellent patient care. Here are some key points on how we can elevate patient care through better communication: ✅ Build Trust: Open and honest communication builds trust between healthcare providers and patients, leading to better treatment outcomes. ✅ Active Listening: By actively listening to patients, we can better understand their needs, concerns, and preferences, allowing us to tailor care plans to their individual requirements. ✅ Clear and Simple Language: Avoiding medical jargon and using clear, simple language helps ensure that patients understand their diagnosis, treatment options, and follow-up care. ✅ Empower Patients: Effective communication empowers patients to take an active role in their healthcare decisions, leading to better adherence to treatment plans and improved health outcomes. ✅ Collaborative Decision-Making: Collaborating with patients in decision-making processes fosters a sense of partnership and ensures that care plans align with patients' values and goals. 🚀 By prioritizing effective communication in healthcare settings, we can enhance patient satisfaction, improve health outcomes, and ultimately, save lives. Let's commit to elevating patient care through better communication! 𝐈𝐟 𝐲𝐨𝐮 𝐚𝐫𝐞 𝐢𝐧𝐭𝐞𝐫𝐞𝐬𝐭𝐞𝐝 𝐢𝐧 𝐚𝐭𝐭𝐞𝐧𝐝𝐢𝐧𝐠 𝐚 𝐭𝐫𝐚𝐢𝐧𝐢𝐧𝐠 𝐬𝐞𝐬𝐬𝐢𝐨𝐧, 𝐩𝐥𝐞𝐚𝐬𝐞 𝐝𝐨 𝐧𝐨𝐭 𝐡𝐞𝐬𝐢𝐭𝐚𝐭𝐞 𝐭𝐨 𝐫𝐞𝐚𝐜𝐡 𝐨𝐮𝐭 𝐭𝐨 𝐮𝐬 𝐯𝐢𝐚 𝐞𝐦𝐚𝐢𝐥 𝐚𝐭 𝐞𝐝𝐠𝐞𝐰𝐢𝐧𝐧𝐢𝐧𝐠𝟑𝟎𝟎@𝐠𝐦𝐚𝐢𝐥.𝐜𝐨𝐦. #PatientCare #EffectiveCommunication #HealthcareExcellence 🏥💬

Healthcare professionals, it's time for a shift! A thread on truly helping patients beyond the numbers. #PatientCare #Healthcare Spend Quality Time: Listen actively. Each patient's story is unique. Your attention can make all the difference. Trust, But Verify: Take your own patient history. Pre-populated EMR sections are often incomplete or inaccurate. Start from scratch for the real picture. In-Person Communication is Key: In hospitals, assume your notes might get overlooked. Need action? Talk directly to the relevant team. Office Patients get Plans in Writing: Always send patients home with a clear, written plan of care. It's a safety net for both of you. Think Solutions, Not Problems: Don't rest until you've found a way to help your patients. Manage Your Schedule: Overbooking helps no one. Quality over quantity always wins. Collaborate and Learn: Tackle tough cases with the wisdom of mentors and peers. Collective intelligence is your best tool. Stay Informed: Keep up-to-date with the latest in your field. The most challenging issues require the most knowledge. Family Matters: Never ignore a patient's family member's concerns. They could hold crucial information and ignoring them can have dire consequences. End of Day Rule: No message, task, or callback request left behind. Show your patients they matter, every single day. Healthcare is about healing, not just meeting quantity goals. Let's bring the focus back to what truly matters - the patients. Spread the word! Let's make healthcare about #CompassionFirst .

Experience the Power of Patient Concierge Institute! 🦷 Our program is your key to forging incredibly deep patient relationships that pave the way for ideal care. 💡 With our personalized approach, you'll build unwavering trust and witness remarkable improvements in treatment acceptance. Expect a significant boost in your bottom line, complete with a 100% ROI guarantee in the first 90 days. 📈💯 But here's the secret: it all starts with ethical, empathetic, and enthusiastic consultative training for both the doctor and the team. 💬🌟 At Amplified Dynamics, we're all about embarking on a patient's journey toward optimal results. This involves a consultative method where patients face their reality, agree on results planning, and embrace a definitive and appreciated treatment plan. And then set financial agreements and create a scheduling plan so that the patient gets the results they desire! By choosing our signature Patient Concierge Institute program, you'll master the synergy between cutting-edge technology and the exceptional care you provide. It's all about making technology a powerful tool that guides patients toward health, wellness, and attractiveness. 💻❤️ Check out the link below to learn more! 🌐 https://lnkd.in/g9aGKHnA #dentalpracticegrowth #dentalfacts #dentaleducation #dentace #dentalcontinuingeducation #dentalconsulting #practicemanagement #Dentalwisdom #Dentalcommunity

In the medical care journey, a patient's experience is shaped by numerous touchpoints with their healthcare provider. From the initial appointment booking to the final follow-up, every interaction plays a critical role in shaping the patient's perception of the care they receive. The journey includes navigating the practice's website, interacting with front desk staff, improving the quality of time spent with healthcare professionals, communicating medical information clearly, and understanding the billing process. Each of these stages offers an opportunity to leave a positive impact on the patient's experience. Conversely, any negative encounters can significantly diminish their trust and satisfaction. Thus, it's crucial for healthcare practices to meticulously manage these touchpoints, ensuring that each step in the patient's journey is met with empathy, efficiency, and excellence. This holistic approach to patient care is our focus at Optimum Health of Utah and the creation of AllayMD enhances satisfaction, builds a loyal patient base, and improves health outcomes. #patientcx #patientexperience #practicemanagement #emr #allaymd #optimumhealthofutah

Every healthcare professional has a unique story filled with challenges, triumphs, and moments of growth. What's a pivotal moment in your journey that shaped you as a medical provider? Share your experiences below to inspire and connect with your peers. Let's celebrate our journeys and the differences we make every day. #HealthcareJourneys #MedicalProviderStories #MoonlightingMD #ResidentSideJobs #DoctorsExtraIncome #LocumLife #MedicalStaffing #EarnMorePhysicians #HealthcareHustle #NursePractitionerJobs #RuralHealthcare #HospitalStaffingSolutions #DoctorBurnoutAwareness #PhysicianWellbeing #SideGigForDocs #MedicalMoonlighting #ExtraShiftsExtraCash

Lighter & brighter healthcare journeys? Yes, please! #HIPAA #doctors #medicalscribing #medicalcoding #medicaltranscription #medicalbilling #medicalscribe #virtualscribe #healthcare #efficiency #patientcare #errorreduction #patientsatisfaction #patientdocumentation #EHR #thesaluscare #thesalushealthcare

Let me share a secret with you. One of the most effective ways to reduce healthcare costs is to focus on patient safety. Why? Because patient safety measures can help prevent errors, reduce complications, and avoid unnecessary readmissions. And all of these things cost money. Investing in patient safety results in positively impacting both financial and non-financial pillars of quality healthcare such as: - Improved patient morale and satisfaction - Increased staff and provider morale - Enhanced brand and reputation as a healthcare provider in your community. So, if you're looking to drive down costs and improve your business, start by making patient safety a top priority. Your patients and your bottom line will thank you.