Mark Head’s Post

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More benefit program engagement = better results. Concepts: "Transmit on the frequency they're listening for," and "It's not what you say, it's how you say it." Messages not only "make sense," they also "feel right."

Good to see the TPA Industry continuing to provide collaborative conferences to explore and champion innovation. It's just critical that employers and consultants have vetted and proven administrative and focused alternatives to the BUCAs - not that the BUCAs are "wrong!" But it's useful to remember that, in a sense, the BUCAs are ocean liners; TPAs can be (and often are) jet-skis.

“Our TPA Summit will continue to serve as a platform for collaborative dialogue, fostering innovation and progress as we navigate the dynamic challenges and opportunities that lie ahead for our industry. Once again, we are poised to bring attendees a speaker lineup consisting of some of the best and brightest from within the self-funding industry, as well as those from outside our industry who are shaping its future.”  – HCAA Chief Executive Officer Carol Berry, CSFS   Here’s a quick look at the impressive slate of speakers we have in store for you this July in St. Louis! https://lnkd.in/esXGmXrg

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