As International Housekeeping Week celebrations draw to a close, we want to shine a spotlight on our fantastic hotel housekeeping teams who work tirelessly behind the scenes. Thank you for all your dedication and attention to detail to ensure our guests have a perfect stay 💖
#leafhospitality#housekeepingheroes#teamappreciation#IHW2024
Learn at your leisure- By Hoteliers, For Hoteliers.
Back to Basics - Housekeeping
Lesson 5: How to handle a Solo-Lady Traveller.
Demonstrated by Ms. Eshita Nayak, Ms. Swarnalata Beuria.
#Responsibleluxury#ITCHotels#Funlearning
Lead consultant, Footprint Hospitality |COO Ibomtourism Ng |Top 100 Most Powerful People In African Hospitality, 2022 | Creative Director, Cocktail & Grill Fest |Frm Country Manager, International Hospitality Institute
"Effective communication is the key to a 5-star experience in the hotel industry! From front desk to housekeeping, clear communication ensures seamless service delivery, happy guests, and a reputation that shines like a beacon.
Let's connect the dots and make every stay a memorable one!
#HotelCommunication#GuestExperience#Hospitality"
Discover how Hotel Okura Amsterdam optimized guest room management with Amadeus' HotSOS and HotSOS Housekeeping. Hear Jorine Heutink, Executive Housekeeper, as she shares how they're achieving operational excellence. https://lnkd.in/ecKXFZQ9
Want to improve operational efficiencies and lower operating costs in your Hotel(s), this is the article for you.
Learn at your leisure-By Hoteliers, For Hoteliers! 🏨
Excited to share Lesson 6 on Housekeeping: Guest room Amenities, Placement, and Standards.
Dive into the essentials of creating a memorable guest experience with us.
#ITCHOTELS#WELCOMHOTEL#Responsibleluxury#Funlearning
Did you know? Proper housekeeping services aren't just about cleanliness; they directly impact guest satisfaction and loyalty. Let Supreme Staffing Agency ensure your hotel shines!
#CleanlinessMatters#guestsatisfaction#hotelmaintenance
Learn at your leisure - By Hoteliers, For Hoteliers
"Back to basics - Housekeeping"
Lesson 2: Guest Delight Bank & Personalisation in the guest room.
Presented by Mr. Srikantha Mahapatra, Ms. Eshita Nayak, Mr. Sudip Bhowmick, Mr. Akash Manna.
Discover the significance of the Guest Delight Bank - a database of our guest history to enhance the stay experience for our loyal guests.
- Check Guest History before guest arrival.
- Inform Guest History to the concerned department and confirm the details, same to be logged.
- Concerned department to note the request and convey it to the housekeeping attendant.
Explore creative ways to personalize guest experiences:
- Leaf Art
- Towel Art
- Placement of Flower arrangement
- Placement of Guest requests with handwritten notes
Share your valuable thoughts and suggestions in the comments to enhance our services further.
#ITCHotels#Funlearning#ResponsibleLuxury#Sustainability#Personalization
Learn at your leisure- By Hoteliers, For Hoteliers! 🛎️
Back to basics with Housekeeping in Lesson 3: Great 8 & Guest Interaction. Dive into the essentials presented by Team Operations & L&D.
#ResponsibleLuxury#ITCHotels#Funlearning