Virtual meetings have become the standard for global and hybrid team communication, but what happens when the call ends? Participants who are in the same room keep talking—and the tone of those conversations can dramatically impact team dynamics over time, says new research. Think of the Zoom screen or the conference call as a theater, says Harvard Business School Professor Leslie Perlow, building on the foundational work of sociologist Erving Goffman. “You’re on the frontstage, and that’s for all the world to see,” she says. “And then there’s the behind the scenes, where you take off the mask, and what do you unveil?” We cannot overlook the fact that remote teams are as engaged as they might be, and strong communication is key. Of course, strong (and effective) communication is always key, as we know through our training at X5 Management. Mike Mack, MBA Anoushka Fernandes Priscilla Bahrey Jessica Derksen Brent Collingwood, M.Ed., CEC, CFL Leanne Burrows #employeeengagement #virtualmeetings #hybridwork #communication
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Banking and Business Operations Leader | Proven Expertise in Project Management, Retail Banking, and Strategic Ventures
📹 Virtual meetings are a staple in today's work environment, but poor communication in these settings can lead to unnecessary misunderstandings and even resentment after the cameras switch off. Recently, Leslie Perlow's research shed light on the complexities of digital interactions and offers us pathways to enhance remote collaboration. Back in my days at [Previous Company], I remember the initial struggle of adapting to remote meetings. It wasn’t just about dealing with technical glitches; it was more about losing the nuances of face-to-face interaction. How about you? Have you experienced a virtual communication mishap that left things awkward? Here are a few strategies from Perlow’s findings that can help: 1️⃣ **Set Clear Agendas:** Be explicit about the meeting’s purpose and what needs to be achieved. 2️⃣ **Encourage Active Participation:** Ensure everyone's voice is heard, which helps in reducing misinterpretations. 3️⃣ **Follow-Up:** A quick recap and a written summary post-meeting can save a lot of future headaches. What steps do you take to ensure effective communication in your virtual meetings? Share your tips below or a story where clear communication saved the day! #RemoteWork #TeamCommunication #DigitalCollaboration #Leadership
The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams
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🌟 Enhancing Communication in a Hybrid World 🌟 Recent research by Harvard Business School sheds light on the critical moments after virtual meetings—moments that can either build up or tear down our teams. Virtual meetings have become the norm, but what happens after the call ends? The real conversations often continue, and those "backstage" interactions can significantly impact team dynamics. Key insights from the research: 🔹 The backstage matters: It's crucial to be aware of what happens after the call. 🔹 Foster open communication: Encourage team members to voice concerns and ask questions. 🔹 Catch issues early: Address potential problems before they escalate. 🔹 Bridge gaps: Consider having a liaison to facilitate better communication across teams. #HybridWork #TeamCommunication #Innovation #WorkplaceCulture #Collaboration
The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams
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Virtual meetings have become the norm for global and hybrid team collaboration, but what happens once the call ends? Participants who are in the same room continue to talk—and the tone of those talks can have a significant influence on team chemistry over time, according to recent study. Weak communication and misunderstandings during virtual meetings can lead to resentment and rifts after the cameras are turned off. Leslie Perlow, the Konosuke Matsushita Professor of Leadership in the Organizational Behavior Unit, investigated the complex nature of digital communication. Here, she shares tips for increasing remote cooperation.
The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams
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This is a great piece even for our community - https://lnkd.in/ehQyAtSU It’s easy to connect in our community but keeping the momentum going when most collaboration is virtual, remote and non obligatory can be challenging. Some of Leslie Perlow’s tips are quite helpful. The article discusses how virtual meetings can lead to misunderstandings and resentment among teams, particularly when participants interpret interactions differently. Research by Leslie Perlow highlights the importance of managing post-meeting conversations to prevent rifts. Effective strategies include being aware of backstage dynamics, fostering open communication, addressing issues early, and potentially using a liaison to bridge teams. These steps can improve remote team cohesion and prevent negative energy from escalating.
The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams
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CEO/co-founder CircleLytics Dialogue | Collective Intelligence & AI driven Decision Making & People's Commitment | Culture of Learning & Trust | Engaged People Network
Meeting fatigue? Maybe don't plan a meeting at all but tap into the collective intelligence of large groups. Virtual and offline meeting rooms might seriously limit your people's #creativity and #wisdom, hence, your performance. Tapping into the success of #asynchronous #collaboration requires a new way of thinking about 'gathering' and architecting your next brainstorm, project meeting or any other gathering. One sentence strikes me most in this piece from 2020 (still relevant) by Elizabeth Doty in strategy+business "invite those who have something to contribute to the purpose, have a key role in decisions, or will be affected by the outcome" When you truly think about this question, allow yourself to answer for example: ✅ all employees ✅ everyone in this department ✅ a few 100 top customers ✅ our top 100 instead of just your board room and many other answers.... The essence is: who's affected or can contribute, must be invited to speak up, taken seriously, given attention, engaged in #dialogue. That doesn't mean obeying, but it does mean listening and embracing #diversityofthoughts. What's your approach to not meeting at all but applying asynchronous ways to work, collaborate, and unleash #collectiveintelligence? Please follow CircleLytics Dialogue here if you enjoy this topic.
Four questions to ask before you plan your next meeting
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Tired of endless meetings that seem to drag on forever?🕒... You are not alone! a staggering 24% of employees feel their meetings drag on for too long? 💡Our latest article by David Jani (Content Analyst at Software Advice UK)! gives advice on how to deal with excessively long workplace meetings. Whilst providing the key factors causing meeting fatigue and how to combat them for a more productive work environment. Read Now 📌: https://lnkd.in/eTFHdMQF to gain more understanding on how to establish clear agendas to embrace virtual collaboration tools, learn how to optimize your meeting strategy for maximum productivity and engagement! #Meetings #Productivity #WorkplaceEfficiency #EmployeeEngagement #timemanagement #humanresources
What to do when company meetings last too long
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Strategic Growth Leader | Business Development & Category Management | Driving Revenue Through Data-Driven Innovation
Building Trust and Rapport in a Virtual Culture: Best Practices In today's digital age, fostering trust and rapport in a virtual culture is paramount for successful collaboration and teamwork. Here are some best practices to consider: Transparent Communication: Be open and honest in all communications. Transparency builds credibility and trust among team members. #TransparentCommunication #VirtualCulture Active Listening: Practice active listening during virtual meetings and discussions. Show genuine interest in others' perspectives and opinions. #ActiveListening #VirtualTeamwork Regular Check-ins: Schedule regular one-on-one or team check-ins to provide support, gather feedback, and address any concerns. #CheckIns #VirtualTeamBonding Set Clear Expectations: Establish clear goals, roles, and expectations for each team member. Clarity reduces misunderstandings and promotes accountability. #ClearExpectations #VirtualLeadership Utilize Video Conferencing: Whenever possible, opt for video conferencing instead of audio-only calls. Seeing each other's faces fosters a sense of connection and humanizes interactions. #VideoConferencing #VirtualConnection Encourage Virtual Socializing: Create opportunities for virtual social gatherings, such as virtual coffee breaks or team-building activities. Building personal connections strengthens professional relationships. #VirtualSocializing #TeamBonding Celebrate Achievements: Acknowledge and celebrate individual and team achievements, no matter how small. Recognition boosts morale and reinforces a positive culture. #CelebratingSuccess #VirtualRecognition Flexibility and Empathy: Understand that everyone's circumstances are different. Show flexibility and empathy towards team members, especially during challenging times. #Flexibility #EmpathyInVirtualCulture Use Collaboration Tools: Leverage collaboration tools and platforms to facilitate seamless communication and project management. Efficiency enhances trust and rapport. #CollaborationTools #VirtualProductivity Lead by Example: As a leader, demonstrate trustworthiness, integrity, and authenticity in your actions and decisions. Lead by example to inspire trust in others. #LeadByExample #VirtualLeadership By implementing these best practices, you can cultivate a positive virtual culture where trust and rapport thrive, leading to increased productivity and satisfaction among team members. #VirtualCulture #TrustAndRapport
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Improving the Meetings that Matter | CEO, XLeap | Advanced Facilitation Software | Do Twice as Much, in Half the Time, for Ten Times the Results
It’s Friday! But what’s that sitting in your calendar in the late afternoon? A two-hour meeting? With 10 colleagues invited and no agenda? It’s going to be a long day… 😂 Software Advice’s 2024 Collaboration and Productivity Survey quantifies just how much of a negative impact the “meeting problem” is having on workforces around the world: · 43% of those surveyed said the length of meetings causes them to drag · 20% said that their company meetings lack agendas · 24% said that meetings don’t start or end on time I was surprised to see the percentages around alternative means of workplace collaboration to the standard face-to-face meeting. Just 37% collaborate on video calls. Only 24% use document management software, and a mere 18% use dedicated collaboration software. Isn’t it time we acknowledged more widely that running effective meetings is a skillset you don’t automatically acquire with a management job title? I wonder what the #Facilitation community thinks of these figures? #FacilitationSoftware #Management #Leadership
What to do when company meetings last too long
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“How many of us think about what’s happening on the other side of the Zoom/Teams call after we hang up?” After covid many companies moved to a hybrid mode, and online meetings now represent the preferred way to collaborate even when all or the majority of the participants are in the same geo location. With all the positive impacts this approach brings (time/money saving of logistics, no physical space required, etc.) we also need to admit that the efficiency in many cases went down. I find the analogy of the "theater" (used in the article below) a good one: the meeting became more polite, predictable, and … scripted. But less genuine. How can we address this and other issues of the new communication standard? #collaboration #communication #remoteteams https://lnkd.in/d-3QM7r8
The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams
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Navigating the complexities of hybrid meetings requires a keen understanding of the risks of proximity bias. Discover insights and actionable tips to ensure everyone's voice is heard, regardless of physical location. https://hubs.ly/Q02vm-jd0 #leadershipdevelopment #communicationskills #businesscommunication
Avoiding the Perils of Proximity Bias in Hybrid Meetings
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5moThe analogy to "backstage' is a good one. Leaders need to make sure that the chatter on either side of a virtual meeting agenda is well-managed to facilitate, and not detract from, healthy team relationships.