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Executive and Leadership Coach | Trainer and Facilitator | VP Integration

Virtual meetings have become the standard for global and hybrid team communication, but what happens when the call ends? Participants who are in the same room keep talking—and the tone of those conversations can dramatically impact team dynamics over time, says new research. Think of the Zoom screen or the conference call as a theater, says Harvard Business School Professor Leslie Perlow, building on the foundational work of sociologist Erving Goffman. “You’re on the frontstage, and that’s for all the world to see,” she says. “And then there’s the behind the scenes, where you take off the mask, and what do you unveil?” We cannot overlook the fact that remote teams are as engaged as they might be, and strong communication is key. Of course, strong (and effective) communication is always key, as we know through our training at X5 Management. Mike Mack, MBA Anoushka Fernandes Priscilla Bahrey Jessica Derksen Brent Collingwood, M.Ed., CEC, CFL Leanne Burrows #employeeengagement #virtualmeetings #hybridwork #communication

The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams

The Critical Minutes After a Virtual Meeting That Can Build Up or Tear Down Teams

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Anoushka Fernandes

Inspiring excellence in leadership and client service, one workplace at a time!

5mo

The analogy to "backstage' is a good one. Leaders need to make sure that the chatter on either side of a virtual meeting agenda is well-managed to facilitate, and not detract from, healthy team relationships.

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