To remain competitive in today's insurance landscape, a standout digital experience is a crucial differentiator. At Kforce, we combine extensive insurance industry expertise with customer-centric agile methodology to transform digital platforms. Learn how our partnership helped a national insurance company reduce their overall UX expense by 32% and earn top recognition for the best digital shopping experience: https://hubs.ly/Q02Dyq6M0
Kforce Inc’s Post
More Relevant Posts
-
"Shifting the mindset on financial protection“ developed by GREAT EASTERN, design: Simon Goh, Neelam Thakur , Tiffany Teng, Jomains Neo is nominated for the #UXDA24! Congrats 👏👏 The product tackles the opportunity of helping customers progress in meeting their financial protection needs. The identified problem unfolds into three key areas. First, there is a focus on assisting customers in understanding their coverage and what they currently possess. Subsequently, the objective is to provide them with a clear awareness of their protection gap. Lastly, the product aims to inspire customers to take action in addressing any shortfalls in their protection. We asked the team about their personal highlight and if there was an aha-moment during their process? "We came to realize customers often do not know what insurance they own. They bought various insurance plans over time with multiple insurers. It's frustrating for them to be told they lack coverage when they can't validate their existing benefits. Helping customers understand their coverage is fundamental to them wanting more. We started telling customers what they have rather than what they don't have. The move helps develop trust and lets them discover benefits they did not know they had. We had a low point when stakeholders pushed back a proposal for intuitive insurance categorization because they had to develop and maintain the mapping for over 3,000 active plans. It took a lot of convincing before they finally accepted the proposal." Check out the nominated projects and vote 👉https://bit.ly/490B8Py #uxdesign #uxdesignawards #UXDA24 #uxawards #uxcompetition #userexperiencedesign #designawards #ux
To view or add a comment, sign in
-
#GeniusAvenue is at the forefront of digitalizing the #insurance and voluntary benefits industries. Our most recent blog post highlights the essential role of technology in streamlining processes, improving customer experiences, and boosting efficiency and growth. Read more below👇 https://bit.ly/47XquZO
To view or add a comment, sign in
-
Check out this blog, written about the Bavvy Customer Success Team. Proud to be a part of it, we may be small but we're mighty good at what we do! Caitie Busch
Check out our new blog, highlighting the importance of the Bavvy Customer Success Team! https://lnkd.in/gfWgX2Ux #bavvy #benefitsavvy #ICHRA #HealthInsurance #CustomerService
Customer Service
bavvy.info
To view or add a comment, sign in
-
This article focuses on the digital transformation of the customer experience, but we've definitely seen more focus recently on improving the adjuster experience as well. Proud of the work we've done recently with ASP and VSP to integrate directly into the estimating platforms. #itel
Evaluating the insurance industry's digital progress
dig-in.com
To view or add a comment, sign in
-
Check out our latest blog discussing how EOX Vantage is maximizing the Vertafore Orange Partner Program to enhance your user experience. Read more: https://hubs.li/Q02p7LHk0 #VertaforeOrangePartner #EOXVantage #InsuranceIndustry
Maximizing Vertafore Orange Partner Program: Leveraging EOX Vantage for Enhanced Vertafore User Experience
blogs.eoxvantage.com
To view or add a comment, sign in
-
Explore the transformative role of APIs in the insurance industry with this insightful article from InsuredMine! Learn how Application Programming Interfaces are revolutionizing processes, enhancing efficiency, and elevating customer experiences. Get ready to unlock new possibilities. #MEAA4U
How APIs are Changing the Insurance Game - InsuredMine CRM | Optimize and Grow Your Insurance Agency
https://www.insuredmine.com
To view or add a comment, sign in
-
Legacy systems are holding protection insurers back from delivering the personalized customer experiences that today's consumers demand. Event-driven architecture is the key to unlocking these capabilities and redefining how you do business. With event-driven architecture, you can: ✅ Automate personalized communications based on customer life events ✅ Increase customer loyalty and reduce churn ✅ Improve operational efficiency and reduce costs Don't get left behind. Learn more below! 👇 #InsuranceTechnology #CustomerExperience #DigitalTransformation #AmbitiousInsurers
How Event-Driven Architecture Benefits Protection Insurers & Their Customers | EIS
https://blog.eisgroup.com
To view or add a comment, sign in
-
The FNOL process sets the stage for the entire claim. Here’s how a digital FNOL process can promote increased efficiency and better customer experiences. #claims https://hubs.ly/Q02PB_3W0
How Does a Digital FNOL Impact the Claims Management Process?
https://vcasoftware.com
To view or add a comment, sign in
-
Curious to read that improving the customer experience has been listed as a “technology priority” in WTW’s latest snap poll - https://lnkd.in/dwpMwfgi It will be interesting to see what tech insurers opt for to improve their customer experience. What part of the value chain do you think they’ll invest in most?
Insurers predict interest rates, bridging the talent gap and digital transformation as top industry trends in 2024, WTW poll reveals
wtwco.com
To view or add a comment, sign in
-
The #insuranceindustry is embracing #digitalinnovations to enhance customer experience. #Digitalplatforms enable easy access to services, quotes, and claims. By adopting #technologies, #insurancecompanies are improving #efficiency, building trust, and meeting the needs of tech-savvy consumers. We are delighted to share that Espire Infolabs is a proud sponsor of the Forefront Events Digital Insurance Summit #VIC—an event for strategic discussions on leveraging #digitaltechnology to improve processes and enhance #customerexperience. #Espire works closely with #insurers and #reinsurers to solve their business and operational challenges by designing state-of-the-art tech platforms that simplify #policyadministration, #reinsuranceprocessing, and #claimsmanagement. Meet us at the event to understand how we are empowering insurers with a winning customer experience strategy. Schedule a Meeting>> https://lnkd.in/ei48wciM #DigitalTransformation #InsuranceTech #CustomerExperience #Espire
Espire Infolabs is a Proud Sponsor of Digital Insurance Summit VIC | 13th August 2024
espire.com
To view or add a comment, sign in
554,050 followers
Business Analytics | Business Development Executive | Strategic Management & Business Expert | Parul University
3moImpressive