As layoff season is in full swing once again, a reminder for every manager: NEVER message a direct reports with a "Hey, do you have a minute?" or "Can we chat real quick at 3 pm?" Seems harmless, but this kind of message can send an employee into a tailspin about being fired. It doesn't matter if they're a rockstar high-performer and you think, "That's silly, the company would fire ME long before they would even think about firing you." From your position of power, it can be a very scary message that leads to unnecessary heart/panic attacks. All you have to do is add on a piece of context, i.e. "Can we chat about X project?" Easy-peasy. ====== Some might say, "What is the big deal?" "People are too sensitive" etc. That tells me probably one of two things is going on: 1) This manager does not know about the responsibility that comes with the power of their position. 2) They do know, but don't care – then I doubt that they know how to motivate their people and get the best out of them. Either way, it means they're an ineffective manager and have a lot to learn.
One time I was getting a major promotion. I wasn't gunning for it, I had been nominated for it by leaderhip and had no clue that I was being considered, let alone that I actually got it. When I got the 'URGENT - need to connect before EOB' calendar invite with no context my stomach immediately dropped and I started to vomit and got a migraine because of the anxiety...only to jump on the call for them to say 'we have ::this role: opening up and want you to have it, what do you think?' - hours of illness suffered for no reason. This scenario has happened more times than I'd like to admin throughout my professional career, and I absolutely NEVER want to be the one that causes that type of anxiety for my people.
3) they do know and enjoy scaring them, I guess some companies prefer if the individual burns and churns instead of them having to do the firing
And part 2 of this message, if you're on the receiving end of a vague message, don't make assumptions. Going straight to the worst-case scenario in one's mind is an internal condition that will rob a person of their joy. The more powerful option is for that person to assess that trauma response, vs tiptoeing around them as to not trigger them.
Great reminder, I do the “got a minute” all day long with literally everyone. So I assume they know me and my style. But completely understand how that may be creating anxiety when not needed.
Woah! I thought it was just me over reacting while seeing such messages. Thanks a lot Jennifer Kim for highlighting it. It might sound silly but a small change in the text can make a huge difference!
Yes! My current manager does this very well. I’m very grateful for that. Ive had managers in the past who seemed to do it the wrong way just for the fun of scaring you.
I know that your intention was good, but please don’t normalize letting people go. Firing someone is horrible, so calling it “layoff season” means that we should make it an inevitable part of your professional life. Why aren’t we calling out companies for making it now a common part of the year like a budget adjustment? It’s people lifes not a number adjusted in an excel sheet. Don’t normalize negative actions that should never exist in the first place please.
Always provide context for every single communication.
Founder/CEO of Workflow, teaching startups how to hire + grow 🌱
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