Read a story of Gilbert Summit who stepped up their customer payment journey and had beaten up all the odds by Reforming Legacy Payment Practices. Serving over 25,000 residents in South Carolina, Gilbert Summit Rural Water District partnered with iPaySmart’s Billing and Payments CX Platform for a major modernization. In just six weeks, they integrated a cloud-based solution offering secure, multi-channel payment options, AI/ML-powered analytics, and more. The results? A 30% increase in platform adoption, enhanced security, cost savings, and higher customer satisfaction. Dive into the full case study to learn more-Case Study : https://lnkd.in/gnQa25jK #iPaySmart #gilbertsummit #digitalpayments
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