That’s a wrap on Toronto’s 2024 Collision Conf! Check out the highlights from the week: 💥 Intuit’s Chief Procurement Officer Emma Chontos and NFL star Ndamukong Suh chatted onstage about their playbooks for investing in financial literacy and the importance of financial education. 💥 Our innovative AI and tech work was showcased during Collision’s masterclasses led by Greg Coulombe and Kamalika Das, PhD. 💥 A full house at our Toronto office gathered to listen to Intuit’s David Thompson and others at the BetaKit Talks: AI in Action panel. They covered key topics impacting the technology ecosystem with Canadian #AI innovators. #CDNtech #CollisionConf
Mikel Anniuk
1mo
A company with such crappy service should not exist.
Brad Hardman
1mo
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Contact Centre Professional @ Manulife Group Retirement Services | Former Realtime Analyst and Team Supervisor Intern @ ResultsCx - COMCAST | CLSSYB | CSE-FO
1moIntuit's CEO dropped the most tone-deaf layoff announcement I've seen for years. Here's why it's a masterclass in what NOT to do: "We've significantly raised the bar on our expectations of employee performance, resulting in approximately 1,050 employees leaving the company who are not meeting expectations and who we believe will be more successful outside of Intuit." Let that sink in, here are reasons this is a DISASTER: ╰┈➤ Public shaming: Labeling 1,050 people as underperformers? That's not just cruel, it's career-damaging. Especially when they will be searching for a new job. ╰┈➤ Lack of accountability: Where's the self-reflection on leadership's role in employee performance? ╰┈➤ Mixed messaging: Intuit boasts an "award-winning culture." This announcement? The exact opposite. ╰┈➤ Reputation damage: This screams "we don't value our employees" to future talent. ╰┈➤ Lack of empathy: Losing a job is traumatic. This cold, clinical approach shows zero understanding of the human impact. Where's the compassion?