Optimize interactions before they begin. Our framework reduces inflow by offering proactive self-service solutions, minimizing the need for customer contact. Advanced automation analyzes case history, summarizes insights, and equips agents with everything they need to know upfront. Using AI for sentiment analysis, we can customize support even before engaging with the customer. Transform your pre-contact strategy with IntouchAI, where AI meets CX. Learn more here: https://lnkd.in/e7AHpDj6
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Meet the Verint Voice and Digital Containment Bots. With them you can use NLU-based AI to efficiently automate conversations with customers across digital and voice channels. Watch this on demand webinar to learn how these bots can help you provide personalized self-service experiences, resolve more customer inquiries without an agent, and seamlessly escalate the right requests to assisted service. Watch on demand as Heather Richards, Mike Bookey, and Brian Yang share more details on how to get started. https://lnkd.in/gr8nQFDj
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Definitely worth checking this out, if you're in the world of improving Customer Experience!!! #cx #cxautomation #customerexperience #customerengagement #businessoutcomes #aioutcomes
Meet the Verint Voice and Digital Containment Bots. With them you can use NLU-based AI to efficiently automate conversations with customers across digital and voice channels. Watch this on demand webinar to learn how these bots can help you provide personalized self-service experiences, resolve more customer inquiries without an agent, and seamlessly escalate the right requests to assisted service. Watch on demand as Heather Richards, Mike Bookey, and Brian Yang share more details on how to get started. https://lnkd.in/gr8nQFDj
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Meet the Verint Voice and Digital Containment Bots. With them you can use NLU-based AI to efficiently automate conversations with customers across digital and voice channels. Watch this on demand webinar to learn how these bots can help you provide personalized self-service experiences, resolve more customer inquiries without an agent, and seamlessly escalate the right requests to assisted service. Watch on demand as Heather Richards, Mike Bookey, and Brian Yang share more details on how to get started. https://lnkd.in/gr8nQFDj
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Meet the Verint Voice and Digital Containment Bots. With them you can use NLU-based AI to efficiently automate conversations with customers across digital and voice channels. Watch this on demand webinar to learn how these bots can help you provide personalized self-service experiences, resolve more customer inquiries without an agent, and seamlessly escalate the right requests to assisted service. Watch on demand as Heather Richards, Mike Bookey, and Brian Yang share more details on how to get started. https://lnkd.in/gr8nQFDj
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Meet the Verint Voice and Digital Containment Bots. With them you can use NLU-based AI to efficiently automate conversations with customers across digital and voice channels. Watch this on demand webinar to learn how these bots can help you provide personalized self-service experiences, resolve more customer inquiries without an agent, and seamlessly escalate the right requests to assisted service. Watch on demand as Heather Richards, Mike Bookey, and Brian Yang share more details on how to get started. https://lnkd.in/gr8nQFDj
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Helping American & Canadian organizations address CX, Digital First Engagement, Workforce Engagement
Meet the Verint Voice and Digital Containment Bots. With them you can use NLU-based AI to efficiently automate conversations with customers across digital and voice channels. Watch this on demand webinar to learn how these bots can help you provide personalized self-service experiences, resolve more customer inquiries without an agent, and seamlessly escalate the right requests to assisted service. Watch on demand as Heather Richards, Mike Bookey, and Brian Yang share more details on how to get started. https://lnkd.in/gr8nQFDj
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Meet the Verint Voice and Digital Containment Bots. With them you can use NLU-based AI to efficiently automate conversations with customers across digital and voice channels. Watch this on demand webinar to learn how these bots can help you provide personalized self-service experiences, resolve more customer inquiries without an agent, and seamlessly escalate the right requests to assisted service. Watch on demand as Heather Richards, Mike Bookey, and Brian Yang share more details on how to get started. https://lnkd.in/gr8nQFDj
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#1 Qualtrics has been named a Leader in the 2024 Gartner® Magic Quadrant™ for Voice of the Customer! With customer feedback preferences continuing to evolve, Qualtrics is investing in new AI capabilities built directly into our platform to help customers deliver exceptional customer experiences and grow their bottom line! Learn more about why Qualtrics was named a Leader and take a look at the full report: https://lnkd.in/dUvDYjqz
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Meet the Verint Voice and Digital Containment Bots. With them you can use NLU-based AI to efficiently automate conversations with customers across digital and voice channels. Watch this on demand webinar to learn how these bots can help you provide personalized self-service experiences, resolve more customer inquiries without an agent, and seamlessly escalate the right requests to assisted service. Watch on demand as Heather Richards, Mike Bookey, and Brian Yang share more details on how to get started. https://lnkd.in/gr8nQFDj
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Meet the Verint Voice and Digital Containment Bots. With them you can use NLU-based AI to efficiently automate conversations with customers across digital and voice channels. Watch this on demand webinar to learn how these bots can help you provide personalized self-service experiences, resolve more customer inquiries without an agent, and seamlessly escalate the right requests to assisted service. Watch on demand as Heather Richards, Mike Bookey, and Brian Yang share more details on how to get started. https://lnkd.in/gr8nQFDj
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