IntouchCX’s Post

As we approach the retail peak season, many businesses are entering the crucial planning phase. Ensuring that your CX solution is robust enough to handle the increased demand is vital for success. At IntouchCX, we specialize in delivering seamless CX support, especially during those high-pressure times when customer expectations are at their peak. If you’re in the planning phase and have concerns about your current CX setup, or if you’re looking to implement a strong backup plan to safeguard your operations, we’re here to help. Our team has extensive experience in managing retail peak support for some of the world’s leading brands. We understand the challenges and are equipped to ensure your customers receive consistent, top-quality service, no matter the volume. If you’d like to learn more about how IntouchCX can support your business during this critical period, feel free to reach out or explore our services. Let’s ensure your customers have a great experience, even during the busiest times.

Adopting artificial intelligence is essential for companies to stay competitive and drive growth, as it enhances operational efficiency, customer engagement, and innovation, according to experts. Full story: https://lnkd.in/gYidmAKf #BusinessWorldAt37 #PHElevate #TrailblazingTransformation

Using AI Tools to Improve Customer Retention in eCommerce - https://lnkd.in/eBWs2Th5 - Discover how AI tools can enhance customer retention in eCommerce by personalising experiences, predicting behaviours, and optimising marketing strategies.

Compelling - we know videos excite & encourage customer engagement - so what about #ArtificialIntelligence generated video ? #AI creating memorable moments you can't resist ! buff.ly/3uvAYB3 #innovation #disruption #CustomerSatisfaction #CustomerExperience

Revolutionizing Business: How Artificial Intelligence is Transforming Consumer Services https://lnkd.in/eQtJ3qUH

Here, @VisaConsulting&Analytics explores how AI can enable hyper-personalized communications strategies to enhance #customerexperience, promote loyalty and drive substantial revenue growth. Read here https://vi.sa/4eDbS5o #VisaNavigateCEMEA #VisaConsultingAnalytics

📰 News: 📰 --- Automate or Die: The Future of Retail is Here 💥 Retailers, wake up. It’s 2023 and you can’t serve a 2024 customer with a 1994 mindset. Automation is no longer optional; it’s imperative. Leveraging AI to turbocharge your business operations is the quickest path to staying relevant and efficient. Let’s talk metrics. Here’s why you should be integrating AI into your retail and back-office activities:   📉 --Reduce operational costs by up to 30%.-- Automation slashes the need for redundant manual tasks, saving you both time and money.   ⚡ --Boost productivity by 40%.-- Streamlined processes mean your team can focus on high-value tasks, not mundane chores.   📊 --Increase customer engagement by 25%.-- AI-driven insights let you serve personalized experiences, making customers more likely to buy and return.   ⏱ --80% faster response times.-- Automate customer queries and orders to offer near-instant service, because waiting is for losers.   It’s time to ditch outdated methods. Embrace AI and automation to future-proof your business. Don’t get left behind. Drop a comment on how you’re automating your operations. Let’s brainstorm and innovate together. And if you’re not already following AI Owners, what are you even doing? Get onboard! 🚀 #Retail #Disruption #Creativity #ArtificialIntelligence #AIOwners https://lnkd.in/euaPV6AK

The article "Beyond the Simple Sale: How Distributors Are Rethinking eCommerce" by Distribution Strategy Group is devoted to exploring the evolving role of ecommerce in B2B industries, particularly how artificial intelligence (AI) and digital tools are revolutionizing customer engagement, customization, and operational efficiency. It discusses the importance of balancing automation with human interaction, as well as the challenges of managing complex product data in a competitive landscape. Read more: https://lnkd.in/dc2ZUY8s

🌟 Exciting News Alert! 🌟 Am so thrilled to share with you my latest article titled "AI’s Reign: Why Poor Customer Retention Spells Doom for Businesses"! 🚀 It will interest you to know that in today's hyper-competitive business landscape, customer retention isn't just a strategy but a lifeline. I urge you to dive into this insightful piece to uncover why businesses ignoring the power of AI-driven retention strategies risk falling far behind. Let's explore how leveraging cutting-edge technology can transform customer experiences and propel your business to new heights of success and dominance. Join me on this journey to unlock the secrets of sustainable growth and unparalleled customer satisfaction. Don't miss out—read the full article now! 👇 #AI #CustomerRetention #BusinessSuccess #LinkedInArticle #TechnologyInnovation #financialfreedom

Curious about the future of digital transformation for ECommerce and Customer Insights? Check out Microsoft's Release Wave 2 video showing the new capabilities. 1Rivet is helping companies implement these technologies to get them into in the digital age using the latest #AI capabilities. . #DigitalTransformation #TechInnovation #ECommerce #CustomerInsights #BusinessIntelligence #Copilot Eric Hanson, Alex Corgan, Christine Vonderach, Eric Middleton, Ryan Polakoff, Dave Oury, Brian Fenn, Erik Poole, Terri Lyons, Zach David