🎉 I'm super excited to share that last week marked my Rooversary - I've been with Deliveroo for 1 year! 🎉
As a Strategy & Commercial Manager, my journey here has been incredibly fulfilling. I’ve learnt so much, driven growth in our region and beyond, and truly enjoyed every moment. 📈🌟
Transitioning from finance to Deliveroo was a big leap, but I haven't looked back. I absolutely love my role, am deeply passionate about the industry, and thrive on solving crucial problems to help our business grow and provide the best for our restaurants and customers. 🍽️💼
Here are 3 things I’ve learnt in the past year:
1. The Value of a Great Manager and Team: Having an exceptional manager and a supportive team makes all the difference. I'm fortunate to work with the best - a team that supports each other and strives for excellence. Together, we've grown the Midlands, leveraging our unique skill sets for outstanding results. 🌟👥
2. Learning by Doing: Entering a new and complex industry was daunting with its steep learning curve. I realised that the best way to understand and navigate this landscape is to dive in headfirst, explore issues thoroughly, and collaborate with others to find solutions. This hands-on approach has been invaluable. 🔍💪
3. Field Experience is Key: Spending time in the field has been the fastest way to learn about our company and business model. Interacting with restaurants and understanding the marketplace has allowed me to contextualise data and make informed decisions. I’m now obsessed with discovering new restaurants and promoting Deliveroo whenever possible (sorry to my friends and family!). 🚴🍕
Here are 3 highlights of my year at Deliveroo:
1. Leading a National Campaign in the North: I’ve had the chance to take ownership of a national campaign, working with cross-functional teams to drive growth. This included strategising, developing a roadmap, and tracking progress to ensure success. 🌍🚀
2. Creating a City Plan for the Midlands: Utilising data and my finance background, I developed a robust plan to grow our presence in key cities in the Midlands. Using my financial background, I pulled data together that focused on market share opportunities and key demographics to drive key actions, and we are already seeing solid progress. 📊🏙️
3. Leading Our Team: I’ve closely worked with our account managers to grow top accounts and develop strategic deals. I also collaborated with Business Development managers to sign the best brands. Whilst my manager has been away, I co-managed the team and owned our budgets, gaining valuable insight into big-picture thinking and detailed execution. 🏆🤝
It's been an awesome year at Deliveroo. Huge thanks to my manager Rowland Carter for his guidance and support, and to our amazing Midlands team. I’d like to thank our wider North/cross functional teams I’ve worked with too. I’ve learnt a lot from everyone, thank you all so much. I look forward to what the future has in store!