Infosys’ Post

With how dynamic business landscapes have grown, I think it's safe to say that achieving seamless, omnichannel customer experiences remains a cornerstone of success. Here's a great case study on how Infosys partnered with a leading retailer to enhance its customer engagement strategies across multiple channels. The collaboration focused on leveraging advanced technology and innovative approaches to unify customer interactions, ensuring consistency and personalisation throughout the customer journey. By adopting robust quality engineering practices, Infosys enabled Proximus to not only meet but exceed customer expectations, thereby driving loyalty and revenue growth. This success story underscores the importance of strategic partnerships and cutting-edge solutions in transforming omnichannel visions into tangible outcomes. It serves as a testament to how forward-thinking companies like Infosys are shaping the future of customer experience through tailored strategies and technological expertise. More here. #InfyTesting #QualityEngineering #Infosys

Curious about the evolving #e-commerce landscape? Explore the impact of hyper-personalized digital experiences on #CustomerEngagement and uncover insights into #innovative technologies driving #EnterpriseSuccess. Read more: https://lnkd.in/d5Z-bFMB Infosys #DigitalExperience #CustomerExperience #ecommerce #Retail #cpgindustry

Dive into the dynamic collaboration between Infosys and Proximus. Learn how we're leading the way in quality engineering to enhance omnichannel customer experience. Watch our client video testimonial to see the impact of quality-first engineering and learn more about our successful partnership! #InfyTesting #QualityEngineering #Infosys #ClientSuccessStory #NavigateYourNext

Dive into the dynamic collaboration between Infosys and Proximus. Learn how we're leading the way in quality engineering to enhance omnichannel customer experience. Watch our client video testimonial to see the impact of quality-first engineering and learn more about our successful partnership! #InfyTesting #QualityEngineering #Infosys #ClientSuccessStory #NavigateYourNext

Dive into the dynamic collaboration between Infosys and Proximus. Learn how we're leading the way in quality engineering to enhance omnichannel customer experience. Watch our client video testimonial to see the impact of quality-first engineering and learn more about our successful partnership! #InfyTesting #QualityEngineering #Infosys #ClientSuccessStory #NavigateYourNext

Dive into the dynamic collaboration between Infosys and Proximus. Learn how we're leading the way in quality engineering to enhance omnichannel customer experience. Watch our client video testimonial to see the impact of quality-first engineering and learn more about our successful partnership! #InfyTesting #QualityEngineering #Infosys #ClientSuccessStory #NavigateYourNext

Wondering what's next in #e-commerce? Discover the power of hyper-personalized digital experiences and how they are shaping the customer journey. Read more: https://lnkd.in/g_-3Atm8 Infosys #DigitalExperience #CustomerExperience #ecommerce #Retail #cpgindustry

Wondering what's next in #e-commerce? Discover the power of hyper-personalized digital experiences and how they are shaping the customer journey. Read more: https://lnkd.in/gvGkHQgp Infosys #DigitalExperience #CustomerExperience #ecommerce #Retail #cpgindustry

Wondering what's next in e-commerce? Discover the power of hyper-personalized digital experiences and how they are shaping the customer journey. Read more: https://lnkd.in/d5Z-bFMB Infosys #DigitalExperience #CustomerExperience #Retail #ecommerce #cpgindustry

Session Highlights: Subrato Bandhu, Vice President, Sprinklr at the #TechSabha 2024 | 1st March 2024 | Kolkata | Presenting Partner: Samsung Electronics | Powered by Google Cloud   Topic: Simplify Citizen Experience [1] Enhancing citizen experience is challenging, and to address this, we must offer diverse channels for managing experiences. [2] It's crucial to establish a presence across various platforms. [3] Implementing a front-office solution is necessary to deliver experiences back to citizens. [4] From India’s perspective, we require robust mechanisms to deliver tailored services to citizens. [5] Sprinklr helps to manage customer service, and engagement all on one unified customer experience management (Unified-CXM) platform. Rashmi Govindaraju H i m a n s h u Prakash Mehta Rajvinder ( Raaj ) Singh Nivedan Prakash Srikanth RP Harshal Desai Adarsh Som Vishnu Gupta Aaratrika Talukdar Atreyee Chakraborty Mansi Singh Sayantan Mondal PRABHAS JHA Durgaprasad Talithaya Deepak Patel Ashish Damania Aparna Tawade Praveen Kumar.S Sunil Kumar Debnarayan Dutta Nikhil Rajput Saksham Sharma Muhurta Shinde Vikram Vora