Illuma reposted this
Voice authentication is imperative. It's not just member accounts that can be threatened by fraud in the #contactcenter. A savvy identity thief could compromise all data in your #creditunion by convincing the #helpdesk to help them with a password reset. Learn more in this Illuma article: https://hubs.li/Q02FFfF70