HunkyDory Films’ Post

Did you know: Despite being a relatively new player in the market, Discovery Limited Bank has been ranked first for the last two years in the Ask Afrika (Pty) Ltd Orange Index for service excellence. This commitment to service excellence is one of the reasons that we are passionate about being a partner to Discovery and we look forward to working with our clients in 2024 to help them utilise this innovation in their wealth-building journey. #discovery #bank #financialplanning

Business is happening at Gulf Coast Bank & Trust.

From the engineering perspective, no project can be completed without cooperation from the parties involved… We East Africans need to develop our own procurement and finance processes and stop over dependence on foreign forms of contract inorder to take back control of our economies

Solid win for our organization! ✅ Strengthened defense against AI generated phishing emails that bypassed their Secure Email Gateway. ✅ Improved SOC efficiency, reducing the time spent on suspicious email triage. ✅ Built employee resilience with in-workflow threat analysis and feedback through our email plug-in and browser extension. ✅ Assessed how users respond to the 'next threat' with realistic, Threat Intel driven, forward-looking phishing simulations.

The Wesbank judgment, which is discussed in Worklaw's latest subscriber newsflash, is useful for clarifying the grounds for review in constructive dismissal cases, and the factors courts and arbitrators will need to consider in deciding whether a resignation amounts to a constructive dismissal. But its real value, we think, lies in what the Court had to say about conflict management and workplace relationships. Using an organisation like Tokiso to assist in facilitating improved workplace relationships, could be invaluable in these types of situations.

following - repost with thoughts 1

The saga of Licience revocation of Heritage Bank by the CBN and NDIC has been a roller coaster of events and emotions. Like a Joke, We the staff of the defunct Heriatge bank have been home for over a month mourning and hoping for that glimmer of hope to materialize soonest for us all. Emotions have fled, tears have been shed, shoulders of our families and friends have been filled with our tears asking what our offense was-A question that probably will never get an answer. We have worked, strived, burned our fingers, taken risks and sometimes offended people and customers to make sure the brand was protected and sustained. To the @Ndic and @CenbankNg, the question still on our lips are numerous; 1. There were yearly Audits carried out in the bank by both CBN, NDIC and external audit firms 2. CBN Staff were working with us for over 2 years, what were they doing? 3. Why was a bridge-bank not an option to the Heritage scenario? 4. How did you let it get to this deteriorating point? 5. Where does the over 3,000 staff go from here? 6. What happens to the numerous relationships you have spoilt in the aspects of our depositors which staff toiled to bring for the sustainance of the institution? The questions are too numerous to ask. The regulators should share a part of this blame and explain to the banking public why it was been lied to that no Nigerian Bank will ever liquidate. In the midst of all these, let us all remain steadfast, positive, strong, courageous and determined to secure a good and better future for the sake of ourselves and our families and friends. I believe that we shall overcome this challenge and it will only make us Stronger. Prepare yourself for the opportunities that lies ahead and be ready to dance to it.

This is a clear example of the statement "there are some things that money can't buy". Spending time with our colleagues at Aresbank, to understand what is that they think that we are doing well, what could be done better, and what is that they miss, is a priority for both myself and Mohamed Alrahebi. The beauty of it is that it does not feel at all like work, it is a really enjoyable break within the daily tasks. Listening to your staff is a must. Giving them the opportunity to speak up and share their thoughts allows you to avoid guessing, and provides you with a first hand priceless roadmap to improving working atmosphere. At the same time, it is refreshing to see that the majority of those shown in the picture are relatively new to the organization, bringing in new ideas and best practices, that can be combined with those that we had already in place.

Customer service isn't a solo sport; it's a team effort! 🏅 As we celebrate #CustomerServiceWeek, wearing my Nigeria jersey on day 3, symbolizes the energy, collaboration, and commitment our team brings every day. Just like in sports, we succeed by supporting each other and staying focused on delivering excellence. #TrustBanc #Teamwork #CSW2024 #CustomerExperience #ServiceExcellence

Yesterday, our Chief Risk Officer, Tom Pilling, collaborated with the ABTA Financial Protection Focus Group and UK Finance in a dynamic discussion. They delved into ongoing regulatory consultations concerning ATOL and PTRs, explored the evolving role of financial services in safeguarding consumers, and brainstormed innovative solutions to address prevailing financial protection challenges. We are honoured to partner with esteemed figures in the travel industry, contributing our expertise to enhance consumer protection in today's dynamic market. 🚀🛡️ #TravelSector #ATOL #TravelPaymentProtection