Hearsay Systems’ Post

The online customer experience leaves many of us scratching our heads as to why our engagement rates are dropping. Times have changed. Brands need to invest in better tools to capture the attention of their customers. We explore this more in our latest blog post: https://lnkd.in/enJGqnsx #OnlineEngagement #KBB #MarketingTools #Gamification #PlannersDontWork #UserExperience #AI #RetailMarketing

Facing challenges in ensuring a seamless customer experience across channels?🌐 Explore the transformative capabilities of #AdobeExperienceCloud: 🤝 Consolidate customer data across all channels 🚀 Harness real-time insights through AI ✨Customize each interaction for a personalized touch Learn more: https://ow.ly/7a7730szkRH #CXEnhancement #AdobeInnovation Concentrix

Capillary’s Intelligent Nudges continue to set the gold standard in loyalty🥇 From recommending the perfect campaign launch times to keeping a close eye on campaign metrics and customer behavior, our AI/ML-powered Nudges guide marketers to make smarter decisions. 📲 It is standout features like these that earned Capillary the title of Loyalty Leader in the Spark Matrix Report! 💪 Read the report here to learn more: https://lnkd.in/gzz-sb8K #loyaltyleaders #aipoweredloyalty #capillarynamedloyaltyleaders #analystrecognition

TODAY! 🎥 Are your agents tired of hearing customers repeat the same information across multiple calls or chat sessions? Because customers sure are. This ongoing frustration—where customers feel like they’re starting from scratch with every interaction—has created a major pain point in customer experience. But AI has the power to break this loop. On October 17, Elizabeth Tobey, Head of Marketing, Digital and AI at NICE, and guest speaker Christina McAllister, Senior Analyst at Forrester, will dive into how to improve digital-first customer service using AI. Register now: https://bit.ly/4f3fNYN #CustomerExperience #ArtificialIntelligence

By using AI to build stronger connections with their customers, businesses are able to create a better customer experience that helps them drive revenue and loyalty. Learn more via the link below: https://buff.ly/3DzbjbP #customerexperience #businessgrowth

Tech has entirely transformed how we buy and sell from greater convenience to cost-savings for businesses. But in this race for efficiency, we must be careful not to lose the human touch in customer experiences. Whether you're using AI for sales or marketing, remember that it can't replace empathy and warmth. While AI does the data analysis and sends you reminders, remember to build connections. Read more: https://bit.ly/3R3P1WD #Sales #CustomerExperience #Saleslogic #SalesTeam

TODAY! 🎥 Are your agents tired of hearing customers repeat the same information across multiple calls or chat sessions? Because customers sure are. This ongoing frustration—where customers feel like they’re starting from scratch with every interaction—has created a major pain point in customer experience. But AI has the power to break this loop. On October 17, Elizabeth Tobey, Head of Marketing, Digital and AI at NICE, and guest speaker Christina McAllister, Senior Analyst at Forrester, will dive into how to improve digital-first customer service using AI. Register now: https://bit.ly/4f3fNYN #CustomerExperience #ArtificialIntelligence

HAPPENING THIS WEEK! 🎥 Are your agents tired of hearing customers repeat the same information across multiple calls or chat sessions? Because customers sure are. This ongoing frustration—where customers feel like they’re starting from scratch with every interaction—has created a major pain point in customer experience. But AI has the power to break this loop. On October 17, Elizabeth Tobey, Head of Marketing, Digital and AI at NICE, and guest speaker Christina McAllister, Senior Analyst at Forrester, will dive into how to improve digital-first customer service using AI. Register now: https://bit.ly/4f3fNYN #CustomerExperience #ArtificialIntelligence

HAPPENING THIS WEEK! 🎥 Are your agents tired of hearing customers repeat the same information across multiple calls or chat sessions? Because customers sure are. This ongoing frustration—where customers feel like they’re starting from scratch with every interaction—has created a major pain point in customer experience. But AI has the power to break this loop. On October 17, Elizabeth Tobey, Head of Marketing, Digital and AI at NICE, and guest speaker Christina McAllister, Senior Analyst at Forrester, will dive into how to improve digital-first customer service using AI. Register now: https://bit.ly/4f3fNYN #CustomerExperience #ArtificialIntelligence

HAPPENING THIS WEEK! 🎥 Are your agents tired of hearing customers repeat the same information across multiple calls or chat sessions? Because customers sure are. This ongoing frustration—where customers feel like they’re starting from scratch with every interaction—has created a major pain point in customer experience. But AI has the power to break this loop. On October 17, Elizabeth Tobey, Head of Marketing, Digital and AI at NICE, and guest speaker Christina McAllister, Senior Analyst at Forrester, will dive into how to improve digital-first customer service using AI. Register now: https://bit.ly/4f3fNYN #CustomerExperience #ArtificialIntelligence