Healthwatch England’s Post

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Last week The King's Fund published a new report on shifting NHS care away from hospitals and closer to people's homes. Louise Ansari our Chief Executive welcomes their calls for a focus on primary and community care, saying it is the most common area of concern for patients feeding back their experiences. "Focusing support to NHS teams to deliver care closer to home will support many people get the right help in the right place. Although some patients prefer to travel longer distances for specialist advice or for continuity of care, others prioritise speed of access. And in most cases, that will be in their local community. “As ever, there must be ongoing engagement to understand people’s preferences at each interaction with the health service, and to support a culture of listening to and involving patients as decision makers in their own care. “And ultimately, we need to see improvements made to primary and community care. This includes investment in social care reform, expanding patient transport support to non-hospital services, supporting GP teams to deliver 24/7 access to e-triage, and giving people meaningful choices at the point of booking their appointments.” https://bit.ly/4bVFbPF

  • Focusing support to NHS teams to deliver care closer to home will support many people get the right help in the right place.

Louise Ansari, Chief Executive of Healthwatch England.
Patricia Hughes

Associate Director/Certified mentor/Company director

6mo

Absolutely agree just need the resources to follow to enable community teams to give their best!

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