Brian Harmon’s Post

🎉 We are thrilled to announce that Intuit has been ranked #6 on Fortune's Best Large Workplaces in Financial Services and Insurance list! 🌟 This recognition is a testament to our commitment to creating a positive and inclusive workplace culture where our employees can thrive. 🙌 We are incredibly proud to be recognized alongside other top companies in the financial services and insurance industry, and we look forward to continuing to build an exceptional team and workplace for years to come. 👏 https://lnkd.in/gy7etMWZ https://bit.ly/3Br6ROi

Intuit is seeking a Sr. Manager, for Onboarding Product & Service Strategy focusing on product onboarding strategies and ecosystem growth within our Mid-Market & Workforce Solutions teams. We are seeking a customer-centric leader to enhance existing onboarding experiences and introduce new ones utilizing our range of products and expert services to boost growth and customer retention. In this role, you will collaborate with cross-functional teams including Marketing, Customer Success, Sales, and more to ensure a seamless onboarding process for our customers, enabling them to maximize their QuickBooks Online products. By harnessing deep customer insights and innovative approaches, you will play a key role in delivering exceptional customer experiences. Key Responsibilities: - Collaborate with various teams to innovate and test new (A/B testing) customer experiences, shaping the product/service roadmap. - Must have a growth, retention, test monetization, and innovation mindset. Apply to: 2024-57229 - Sr. Manager, Onboarding Product & Service Strategy (Workforce Solutions) 2024-56321 - Sr. Manager, Onboarding Product & Service Strategy (Mid-Market) Join us in shaping the future of customer experience and driving impactful growth opportunities. #CustomerExperience #CustomerRetention #JobOpportunity #SanDiego #MountainViewCA

Intuit is looking for a Supportability Specialist to join our SBSEG Supportability Specialist Team. If you have expertise in troubleshooting complex issues, analyzing both quantitative and qualitative data, and possess excellent verbal and written communication skills, we want to hear from you. Experience with new tool releases, training classes, and AI, specifically Large Language Models, is a plus. Join us in finding solutions and sharing knowledge across various channels. Job IDs to Apply to: 2024-55912, 2024-56072, 2024-55911 #Intuit #SupportabilitySpecialist #DataAnalysis #AI #CommunicationSkills #Tucson #Reno #PlanoTX

Excited to share that Intuit has been listed as one of the Best Places to Work in Technology in Canada for 2024! https://bit.ly/4ddXboC

This tax season, we transformed tax filing experiences for millions of consumers by pairing #AI and human expertise in Intuit TurboTax. Read the blog here. https://bit.ly/4caxT9v

2024-55748 - Senior Customer Experience Lead (Intuit) Intuit's Customer Success team, part of the Consumer Group, is revolutionizing the industry by offering high-touch professional services driven by data-centric, technology-driven operations and a distributed professional workforce. This team plays a pivotal role in key company-wide initiatives, reshaping customer success into a strategic growth driver for Intuit. The focus is on treating services as a product, aligning customers with professionals to achieve the mission of "Powering Prosperity Around the World." This role collaborates with various functions such as Marketing, Customer Success, Expert Network Platform, Product Management, Product Development, Design, and Data to ensure an exceptional TurboTax customer experience through deep insights and innovative experimentation. The ideal candidate should have a minimum of 5 years of experience in Customer Experience, with a track record of leadership in complex, cross-functional environments. Experience in developing product/service offerings, driving revenue, and fostering customer growth is essential for this role. Join us in shaping the future of customer success at Intuit! #CustomerSuccess #Intuit #ProfessionalServices #TurboTax #Innovation Intuit

Intuit women on the importance of advocating for inclusivity and what inclusion means to them. https://bit.ly/3LGNNxm

Join the Office of the President (OOP) Executive Team as a full-time Executive Resolution Manager. You'll be an integral part of our world-class customer support team, handling high-velocity customer escalations for Intuit's Executive staff. Your role? Collaborate internally across all of Intuit’s Business Units to swiftly achieve issue resolution. We're looking for passionate individuals dedicated to delivering top-notch customer experiences and driving systemic change within the ecosystem. Our ideal candidate? Detail-oriented, action-oriented, and deeply committed to customer satisfaction + Executive Resolution experience up to the CEO. #CustomerExperience #NowHiring