Hailey Windham, CFCS’ Post

🚨 New Podcast Episode & Resource Alert! 🚨 As sextortion scams become increasingly common, it's more important than ever for banks to know how to handle these sensitive cases with care and compassion. In partnership with Paul Raffile, as part of our latest conversation on #BankingonFraudology, we’ve created a Quick Reference Guide for Financial Institutions to help bank representatives approach conversations with sextortion victims effectively. In this episode, we dive deep into the topic of sextortion scams, discussing how banks can play a pivotal role in supporting and protecting their customers. ✔️ How to offer reassurance to victims ✔️ Approaching sensitive topics with a non-judgmental tone ✔️ Providing immediate solutions to secure accounts and prevent further harm ✔️ Using empathy and patience during difficult conversations 🎧 Listen to the full episode on Apple or Spotify 📄 Download the Quick Reference Guide If you or your team handles customer fraud reports, this resource will be invaluable in navigating these delicate situations with the care and support victims need. Thanks again to SentiLink for sponsoring today's episode!! #FraudPrevention #Sextortion #BankingSecurity #CustomerSupport #EmpathyInBanking #Fraudology #FinancialServices

🚨 New Podcast Episode Alert! 🚨 In the latest episode of #BankingonFraudology, I sit down with Paul Raffile, co-author of the compelling report “Yahoo Boys & Sextortion,” to discuss one of the most pressing issues in online fraud today—sextortion. Sextortion scams are not only financially devastating, but they also take a severe emotional toll on victims. As the fraud landscape evolves, financial institutions play a critical role in protecting their customers from these threats. In this episode, we dive deep into: 💡 What sextortion is and why it's on the rise 💡 The key findings from Paul's research on how these scams are organized 💡 The steps banks can take to detect and prevent sextortion transactions 💡 How fraud teams and customer support can handle these sensitive cases with empathy and discretion 💡 Best practices for collaboration with law enforcement and offering support to victims This is an essential listen for anyone in fraud prevention, banking operations, or financial services who wants to understand how to better support vulnerable customers in an increasingly digital world. 🎧 Tune in tomorrow to gain critical insights on how we can combat this growing threat together. 🙏 Special thanks to this quarter's sponsor, SentiLink, for supporting this important conversation and for their continued commitment to fighting fraud across the industry. #FraudPrevention #Sextortion #FinancialCrime #BankingSecurity #EmpathyInBanking #Fraudology #FraudDetection #SentiLink

We are so lucky to have someone like Freddy Massimi III who continuously gives so much to this industry!!

🚨 New Podcast Episode Alert! 🎙️ Excited to announce that on tomorrow’s episode of #BankingonFraudology, my new bestie 😜 Christine Murray, CIA and I will dive deep into the world of Internal Audit within financial institutions! In this episode, we’ll explore: 🔍 Breaking the misconceptions about internal audit and its critical role 🤝 Bridging the gap between departments and building stronger collaboration 📊 How internal audit can shape a culture of compliance and drive organizational success ⚖️ The balance between delivering tough feedback and maintaining trust 👥 Industry insights on the shortage of skilled auditors and what the future holds ________ A special shoutout 📢 to SentiLink, our incredible sponsor for this quarter! They continue to support the fight against fraud and make episodes like this possible. 🙌 Whether you’re in internal audit or collaborating with them, this episode will give you fresh perspectives on how to leverage audit for the betterment of your organization. Don’t miss out—episode drops tomorrow! Tune in to gain insights and practical advice on making internal audit a trusted partner in your institution’s success. #InternalAudit #CreditUnions #Banks #FraudPrevention #Compliance #BankingOnFraudology #Podcast #AuditLeadership #FraudInsights #Collaboration #SentiLink Stay tuned! 👀

I want to see all these entries!!

Let's talk about it. #BankingonFraudology

🚨 New Episode Alert: #BankingonFraudology 🚨 In this latest episode of Banking on Fraudology, we’re diving deep into the emotional and financial toll of scams, inspired by CBS’s recent series, "Anything for Money". 🎥💰 Last week, I was angry, and I shared my thoughts in a rant post here on LinkedIn. While I stand behind everything I said, I don’t want an angry post to detract from my real purpose: encouraging change. 💡 In this episode, I dive into the good, the bad, and what the show reveals about the work still needed in fighting fraud. I also give my perspective on what banks are getting right, where they’re missing the mark, and the crucial role we all play in stopping victim shaming. Because at the end of the day, if we’re not changing the way we talk about scams and victims, we’re leaving people even more vulnerable. ⚠️Tune in tomorrow to hear my breakdown and thoughts on how we can all do better in this fight. We’re also marking a crucial date—October 3rd, World Romance Scam Prevention Day—a day championed by my good friend and industry advocate, Kathy Waters, co-founder of Advocating Against Romance Scammers (AARS). Although Kathy couldn't join me on this episode she did offer an important message for me to share with listeners about raising awareness and breaking the stigmas around reporting romance scams. ❤️ 🎧 Tune in tomorrow and join the fight! And a special shoutout to our new sponsor for this quarter, SentiLink ! Thanks for your support in helping us bring important fraud-fighting discussions to the forefront. #FraudFighters #RomanceScams #ScamPrevention #FinancialCrime #BankingOnFraudology #AnythingForMoney #Sentilink

I've never really made a rant post on my LinkedIn before but this needed to be said... This made me sick! As someone who has dedicated their career to fighting fraud, I am outraged by this CBS News report. I understand the importance of journalistic integrity, but to allow anonymity and confidentiality for individuals who are knowingly scamming innocent people is beyond comprehension. Would you sit next to a child predator as they harmed a child just “for the story?” This is no different. Romance scammers prey on the vulnerable, destroy lives, and leave financial and emotional devastation in their wake. Giving them a platform, without accountability, is not journalism—it’s complicity. The title of this series seems fitting..."Anything for Money" 😡 We must be better than this. Fraud isn’t just a story. It’s a crime. https://lnkd.in/eZvx9F2F #FraudFighter #FraudAwareness #ScamPrevention #RomanceScams #Accountability #PigButchering