Grand Circle Crewing’s Post

As customers, we always have great expectations about service. But can we also make a difference to those who serve us? I truly believe we can! 💯 Whenever I have the opportunity, I: → Greet staff members by their name. → Try to be as friendly and polite as possible. → Put myself in their shoes to understand each situation. Because, let's face it… Many times things won't go as planned 🤷🏼♂️ And after 15 years working in hospitality I've learned that small acts of kindness can make a huge difference. ↳ Not only for those taking care of us, but also for the ones watching. So how do you try to make a difference when you're being served? 💭 If this resonates with you, tag a friend who makes a difference when they're being served! #restaurants #hospitality #seeviceexcellence #customerexperience

Do you know this expression? 口が肥える 「色々食べているので、食べ物の味がよくわかるようになる」 Because you've eaten several things before you've gained a good sense of food. 彼女は小さいときからおしいものを食べているので、口が肥えている。 Since she was a child she's eaten great food because of that she has great taste. For more expressions check out the blog↓ https://wix.to/S84aNR7 #Japaneseexpressions #Japanesestudy #consulting

Fourth Annual Female Bartending Scholarship Launched Mixer and tonic producer Double Dutch, has launched its Female Bartending Scholarship Programme for the fourth consecutive year, as part of its ongoing commitment to foster upcoming female talent in the hospitality industry. As a company led by women, Joyce and Raissa de Haas, the twin co-founders of Double Dutch, hold a special mission to celebrate women in the drinks and hospitality sector. Despite small progress being made, with women going from making up a mere 5% of CEO positions to just over 6%*, there is still a lot of work needed to overcome gender disparity in the industry. A recent Gender Pay Gap Report by Women in Hospitality, Travel & Leisure and PwC UK also showed a rise from 4.2% to 5.2%**, further cementing the need to create change and tackle underrepresentation in hospitality. The UK Female Bartender Scholarship Programme is designed to empower aspiring female bartenders and mixologists in the UK. Open to women aged 18 and over, and for those already working in the industry or aspiring to enter bartending, the programme encompasses professional training and personalised mentoring. The deadline for applications is February 16, 2024, with the final 12 scholars announced on International Women's Day. Applicants who don’t make it onto the main programme will be invited to wider virtual sessions to benefit from the expertise of the trailblazers. Last year’s Double Dutch mentors included Anna Sebastian, founder of Celebrate Her, an initiative to showcase female bartenders and offer networking opportunities, Laura Willoughby, founder of Club Soda, a global movement committed to help people drink mindfully and live well, and Kelly Harrison, Head of Bars for New World Trading Company, an award winning gin producer. The scholarship has proven its value and success, leaving a tangible impact on individuals in the industry, with success stories emerging not only across the UK, but also internationally. Cléa Iqbal secured a position at Salmon Guru in Dubai after completing last year's programme, commenting: “Being a part of Double Dutch’s Female Bartending Scholarship was career changing. Being in a room of people on a similar journey to myself, looking to find their feet in this industry gave me a community. Hearing from industry experts that all started where we are gave me the push to pursue my dreams. I am now travelling the world and doing what I love, working in amazing bars and spreading the Double Dutch name!” Another past scholar, Amy Warne, has since secured a position as Head Bar Coach at The Botanist in Lincoln. She commented: “The scholarship gave me a newfound confidence in my abilities as a bartender. Since the scholarship, I've grown in both my service and my knowledge within my job role.” Raissa de Haas, co-founder of Double Dutch commented: "The hospitality industry poses unique challenges for women, especially with the noticeable gender gap in leadership roles.…

#CrediblePolls: We recently ran a poll on LinkedIn: Do you follow the food menu & arrangements for celebrity weddings? Here are the results 📊 #pollresults

Your experience is a more commonplace “Soup Du Jour” than many would admit. In 2022, record-breaking Hollywood director Ryan Coogler made international headlines, not for his work on Black Panther but for the now world-famous video of him being arrested because he “looked like a bank robber” –taking a large sum of money from his bank account, from inside his own banking institution. It gets better: the staffer most unsettled and alarmed by Mr.Coogler’s access to large capital- was someone who looked just like him. Watch, and go figure. Thomas Huxley was right.   Here’s the kicker: In the hospitality industry (and other market sectors, I’m sure), do we genuinely welcome and treat ourselves the way we desire to be treated? Easier said than done. I have been to establishments where precisely what you described was meted out by people who look like me and also by those who are themselves ethnic minorities of other groupings. Regardless of any dress code- just driven by stereotypes and presumptive caricatures. What does a demonstrably lower level of service accompanied by a visible uptick in negative non-verbal cues convey to non-minority clients and patrons? Yes, it cuts to the core when the experience is inflicted by someone who doesn’t look like us. It's far worse and longer lasting when exacted by persons who do.   D.E.I is often reflected onto non-minorities as a multi-generational sin and shame that can never be washed away regardless of how much good they do in this world for everyone. Diversity, equity, and inclusion are also mirrors. If all communities look into each of them, there is a litany of unaddressed issues continually rubberstamped and accepted within and across our own communities. We see it in various caste systems and the classism’s that exist and thrive as cultural and societal norms - even during times of crisis and disaster. We fail to recognize or acknowledge it as a D.E.I issue, but as a D.E.D (Dog Eat Dog) norm for acceptance.    How can we break that paradigm? – not easily, and not anytime soon. What we can do is start to change our own self-narratives, set expectations, and lay the foundation stones for a new normal. Your experience can serve as a helpful retrospect when delivering or receiving service. When we serve (and are served) by those who may look like us -or possibly have a similar lived experience; think about the way we did it and the non-verbal mannerisms we may amplify with it. Would it leave me with the same positive feeling as a patron or guest if the person meting out that mirror image treatment looked nothing like me?   I have no real expectation that the organizational behaviors and norms on full display Valentine’s night at that Beverly Hills establishment will miraculously reverse course because one man dared to have the “Guess Who’s Coming to Dinner” courage to stand up and speak out on a silent acceptance. We can all dream and hope for change, but hope is a rocking chair panacea- not a strategy.

🍽️ **Dining Etiquette Tip from Peggy Newfield** 🥂 When you're out with friends, and some order drinks while others don't, it’s important to handle the check with poise and care. 💼✨ Peggy explains: *"Always be upfront and clear about how you’ll split the bill before ordering. If some in the group are enjoying alcoholic beverages while others are not, it’s courteous to divide the cost fairly, ensuring no one feels uncomfortable or overcharged. One simple way is for those enjoying drinks to cover their portion by getting a separate barbell check or agreeing on a fair division ahead of time."* Thoughtfulness and open communication are key to making everyone feel respected. 🤝 #EtiquetteTips #SocialEtiquette #PeggyNewfield #DiningEtiquette #BusinessEtiquette #TheAmericanSchoolofProtocol #FairnessMatters

Our favorite place in the house is the dining room! This is where my family and friends love to gather. No, not the living room, not the music room, but the dining room is where we truly connect with each other and make our best memories! - We love to EAT!  Happy or sad, it is something that we love to do. When one has stories about work or there is an important news, this is where it is shared over a good meal, a cup of coffee or tea or a glass of wine. - We love to CELEBRATE!   The dining area is our focal point for celebrating special occasions such as birthdays, holidays, and anniversaries. During Christmas holidays, my friends would gather round the dining table and we'd have Irish coffee, ham, queso de bola and yes, lots of stories!  When my mom and her siblings would come to our home, they would gather round and share experiences. You could hear their loud laughter from far away! - UNPLUGging!   The dining room encourages us to disconnect from our cellphones and other devices and focus on each other for more meaningful conversations - FAMILY bonding! Despite busy schedules, we always make time to dine together and catch up on each other's lives. Asking "How are you?" or "How was your day?" sparks conversations that just flow - and everybody listens or gives support. So, what's your favorite place in the house? 🙂

Sobremesa (Spanish: “upon the table”) is the Spanish tradition of relaxing at the table after a heavy meal. It begins after dessert is served, and typically lasts between half an hour and an hour. In essence, sobremesa can be seen as an expression of the Spanish attitude towards life. It's about not rushing a good meal in order to take pleasure in the company of friends and family, and enjoying these things without feeling like you should be doing something more 'important'. As the old adage goes, the family that eats together, stays together. One of my fondest memories of childhood are of the meals we shared at our dining table. I had the privilege of having lived in a joint family and meals were always big affairs with a big group of family and friends. Invariably there were guests at home and we as kids used to enjoy the after meal discussions, chats and gossip but were invariably forced to early bed or for the afternoon siesta thus missing out on the ‘Sobermesa’ But, looking back, I can say that, Most of the values were learned and imbibed over a meal, Many an altercation took place over a meal and resolved over a meal, Many a stories were told and gossip exchanged over a meal, Many a jokes were shared and fun was made over a meal, Many victories and losses were analysed over a meal, Many relationships were formed and new bonds were created over a meal, Many an erring child was disciplined and Many a deserving child was rewarded over a meal, Many challenges were accepted and strategies were formulated over a meal, Many plans were made to be followed and/or abandoned over a meal, Many outings were planned and many holidays were enjoyed over a meal. The biggest learning, many of my highs and lows were over a meal shared together with family. Don’t forget the Sobremesa, enjoy the meals with your family, create that bond & stay Blessed forever. #sobremesa #dailymotivation #weekendvibes #meaningfullife #learning #positivethinking #familytime #familyfirst #DearSon #Sahayakgurukul #eattogether #diningtable

Mastering Tea Etiquette: Discover the beautiful method to drink tea with a saucer, watch the complete reel and improve your tea manners. ✔️ Don't hold the saucer close to your chest. ✔️ When the table is low or not there, hold the saucer on your lap. Bing only the cup to your lips. ✔️ When the table is high, leave the saucer on the table and bring only the cup to your lips. Follow these easy yet intricate etiquette tips to enhance your tea-drinking experience. 🚀 Follow @MiraSwarup for more empowering tips and tricks. #MiraSwarup #tablemanners #DiningSkills #CorporateTraining #SelfImprovement #meetingtips

ANGEL SHOT It is Friday, so TGIF it is. I mean, who doesn't look forward to Fridays? I know I do. It is that day of the week everyone looks forward to, especially corporate workers, ballers and baddies looking forward to unwind. Bars, Lounges and Restolounges welcome guests with opened arms. While enjoying the bustle and fanfare Friday has for us, I would like to draw our attention, especially ladies to an intriguing shot, 'The Angel Shot.' Unlike the regular liquor and liqueurs, The Angel Shot is a code signalling distress or assistance that is, a guest orders the above when they feel are starting to or are already tipsy in a bar or restaurant. As a manager in the hospitality industry, it is important to know what an Angel shot is and also educate the front of house, especially the wait staff and bartenders what it means,how it is ordered and what the orders mean. Angel shot neat or straight up means: Please escort me to my car. Angel shot on the rocks means: Please call me an uber. Angel shot with a twist of lime or lemon means: I am in danger. Dear FOH staff, when a guest requests for an Angel shot, please pay attention and repeat the order to confirm you heard right, then communicate the order to your line manager before taking necessary actions. Cheers 🥂. #Friday #TGIF #Hospitality #Safety #Bartenders #Managers