Genie IT Services’ Post

The day has finally come! 🤩 We are excited to share that Simon Arazi, our VP of Product, has a new brilliant article published on The Hacker News. Drawing on over 20 years of experience, Simon has authored "9 Customer Service Chatbots Ranked For Risk Exposure," a comprehensive guide that has calculated the risk exposure for nine leading customer service chatbots compared against each other. Check it out and see how your website’s chatbot stacks up! 👇 👇 👇 #CyberSecurity #Chatbots #CustomerServiceChatbot #RiskExposure #ExposureRating

🌐 In the saturated realm of #managed #services, standing out demands a cutting edge approach. Discover why prioritizing #Customer #Experience is the game-changer you've been searching for. 🌟 🔍 Learn how Liongard strategically returns to its #Attack #Surface #Management roots, ensuring proactive risk mitigation. Stay informed on the latest trends, from rising ransomware payments to evolving #cyber #threats. Don't just keep up—stay ahead! 💥 Read the full article below. 👀 📰 Michelle Accardi #ccdr #tech #itmanagement #cybersecurity #msp

💻 Secure Your Data with Haigler Systems' Comprehensive Backup Solutions! At Haigler Systems, we understand that your data is the backbone of your business. Our advanced backup solutions ensure your critical information is safe, secure, and always accessible. Why Choose Our Backup Solutions? • Reliability: Our solutions offer automated backups, ensuring no data is ever lost. • Security: State-of-the-art encryption keeps your data protected from cyber threats. • Accessibility: Quick and easy data recovery to minimize downtime and keep your business running smoothly. • Scalability: Flexible solutions that grow with your business needs. • Expert Support: 24/7 support from our team of experts to assist with any issues or concerns. Don't Leave Your Data at Risk! 🚨 Protect your business from data loss, cyber attacks, and unexpected disasters. Contact us today to learn more about our backup solutions and how we can help safeguard your business. 📲 Call us at 704-754-8625 📩 Email us at [email protected] 🌐 Visit our website at https://haiglersystems.com #DataBackup #CyberSecurity #MSP #HaiglerSystems #BusinessContinuity #DataProtection

Kaspersky Customer Service: Your One-Stop Solution for Digital Security 🔐 https://lnkd.in/d_8gnKT8 In today's increasingly digital world, cybersecurity is more important than ever. 🌎 With the constant threat of cyberattacks, it's crucial to have a reliable cybersecurity solution in place to protect your devices and data. 🛡️ But even with the best cybersecurity software, you may still need help from time to time. 🤷♀️ That's where Kaspersky Customer Service comes in. 🙋♀️ Kaspersky Customer Service offers a wide range of support options to help you with any issues you may have with your Kaspersky products. 💻 Whether you need help installing your software, 🔧 resolving a technical problem, ⚙️ or getting advice on how to stay safe online, 🌐 our team of experts is here to help. 👨👩👧👦 Here are just a few of the benefits of using Kaspersky Customer Service: 24/7 support: We're available to help you anytime, day or night. 🌙☀️ Multilingual support: We offer support in a variety of languages so that you can get help in your native language. 🗣️ A wide range of support options: You can contact us via phone, 📞 email, 📧 or chat. 💬 Knowledgeable and experienced experts: Our team of experts has a deep understanding of Kaspersky products and can help you resolve any issues you may have. 🧠 A commitment to your satisfaction: We're dedicated to providing you with the best possible customer service experience. 🤗 In addition to the above, we also offer a variety of self-help resources, such as: An online knowledge base: Our knowledge base contains a wealth of information on a wide range of topics. 📚 A user forum: Our user forum is a great place to ask questions and get help from other Kaspersky users. 👥 No matter what your needs are, Kaspersky Customer Service is here to help you stay protected online. 🛡️ Here are some additional tips for using Kaspersky Customer Service: Have your product information ready: When you contact us, please have your product information ready, such as your serial number and license key. 🔑 Be as specific as possible: When describing your issue, please be as specific as possible so that we can help you resolve it quickly. 🔍 Be patient: Our team of experts is working hard to help you, so please be patient with us. 😊 We hope this blog post has helped you learn more about Kaspersky Customer Service. 🤓 If you have any questions, please feel free to contact us. 📧 #getmehuman #kaspersky #customerservice #customersupport #kasperskycustomerservice

New Post: What is Customer IQ and How Can it Help Your Business? - https://lnkd.in/gY5Bu64d - The customer IQ of your business is an indicator of whether you know what to deliver and to whom across your customer base. The more you know about your customers, the greater your chances of delivering on what they want. A new report (PDF) by Clutch titled, “What is Your Customer IQ? Understanding and Increasing Customer Equity” makes the case for why customer equity is more important than brand equity. According to the report, building customer equity entails delivering on the best experience possible, not once or twice, but every time. This Clutch says will ensure long-term customer relationships and in turn retention. However, it goes on to say, “Customer equity is essentially the amount of times a company can miss the mark and by how far they can miss before a customer leaves you.” By being aware of what you have missed, you will avoid the mistakes which will lead to customer attrition. Because as the report points out, 51% of customers will never do business with a company after just one negative experience. Therefore each experience must be delivered at 100% because being underappreciated is the number one reason customer jump ship to another provider for products and services. For small business owners, improving their customer IQ is more important than ever because the competition is not just the store next door. With eCommerce, it can come from any business around the world. But this also means you can also increase your customer base if you identify who they are and what they want, which means improving your customer IQ and equity. What is Customer IQ? Clutch defines customer IQ as “The indicator of whether the company knows what to deliver and to whom across their customer base, which is the true indicator of trending future value, whether up or down.” Customer IQ allows businesses to know their customer so they can execute on their demands and needs with a clear understanding of what they are looking for. This is made possible by embracing the available technology in today’s digital ecosystem and putting the customer at the center of your business while building organization-wide intelligence around them. By using customer-generated data to improve the CE, the growth of the customer equity in your company will increase your customer IQ. How Customer IQ Can Help Your Business Clutch says businesses must first understand the customer and execute on what you know to deliver on the experience. And in order to understand the customer, you have to know who your customer is. And knowing the customer lets you execute with greater accuracy/efficiency by delivering what they want. This also shows how well your business is doing or not, which is a great opportunity to fix a problem before it gets much worse. Clutch says, “The sooner everyone knows we might be slipping the sooner we can get back to learn more and ri

Businesses that outsource marketing, customer support, or other activities often need to share critical customer data. It is crucial to take proactive measures to maintain the highest level of security for this information. In this article, we have outlined six useful tips to help safeguard your customer data. Read the full article and discover how Executive Boutique Call Center prioritizes the safety of our clients’ customer data.

🔐 Elevating Cybersecurity: The Vital Role of Platinum Support In the dynamic world of cybersecurity, having robust support is not just an option; it's a strategic imperative. 🚀 Platinum Support: Beyond the Basics Standard support is like a solid foundation, but in the face of evolving cyber threats, Digicert Platinum Support stands as a fortress. It goes beyond the basics, providing proactive solutions and expert guidance to fortify your defenses. 💼 Strategic Defense & Rapid Response In the cyber battleground, time is of the essence. Platinum Support ensures strategic defense planning and swift, targeted responses to emerging threats. It's not just about protection; it's about staying one step ahead in the ever-shifting landscape. 🛡️ 24/7 Guardian of Your Digital Realm Cyber threats don't adhere to a 9-to-5 schedule, and neither should your defense. Platinum Support is your 24/7 guardian, offering round-the-clock vigilance to safeguard your digital assets, providing peace of mind in an interconnected world. 💪 Empowering Innovation with Confidence Innovation thrives in a secure environment. Platinum Support empowers your organization to innovate with confidence, knowing there's a dedicated team ready to navigate challenges and ensure your digital journey is not just secure but also poised for growth. 🤝 A Trusted Partner in Cyber Resilience In the ever-evolving cybersecurity landscape, platinum-level support is more than a service; it's a partnership in resilience. It’s about aligning forces with experts who understand the nuances of your digital terrain, ensuring your organization can navigate and thrive amidst the complexities. Cybersecurity isn't just about defense; it's about a proactive, collaborative approach. Choose Digicert Platinum Support and let's fortify your digital stronghold together. 💪🔒 Read the article below to find out exactly how Digicert Platinum Support an add to you Security fortress. #Digicert #Cybersecurity #PlatinumSupport #DigitalResilience #InnovationWithConfidence

Growing a business and remaining compliant with FINRA requires intentional proactiveness. Security, Speed, and User Experience are top priorities for a smooth deal process. How does your process measure up? Are you still working in silos of data? How much time does a simple task take? Are you in your email, then Excel, and sharing sensitive documents absent security? ha #deal #cybersecurity #transactions #dobetter #beproactive @followers

Customer Success has become a crucial aspect of driving growth and increasing company value especially in ad security. Read this interview to see how AdSecure can help you boost your online business' security with the Customer Success Team! 👉 https://lnkd.in/gFmxpjG7 #malvertising #CustomerSuccess #phishing #protectendusers #Malware #onlinesafety #cybercrime #adsupplychain #adtech #adtech2024 

Unwanted voice traffic was negatively affecting agent performance & customer service at a large HVAC & Plumbing Services organization. Voice Traffic Filter (on prem & cloud-based) has an immediate impact! Learn more >> https://bit.ly/3VafUtr #casestudy #Cybersecurity #Vishing #SocialEngineering #Telecommunications #dataprivacy #networksecurity #CCaaS #CustomerService