Driver retention was the #2 issue for motor carriers, according to the 2023 American Transportation Research Institute annual survey. Improving truck driver retention will trickle down (just like customer retention) to improve your ability to attract and acquire new drivers. Get our top 8 tips to keep drivers satisfied and encourage them to stick around: https://lnkd.in/gRqiMt52 #truckdrivers #onboarding #retention
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Multi Award Winning Advanced & High Performance Driving Top Voice | Driver Safety Consultant | Keynote Speaker | Events | Driving Talks and Presentations | Author
How crucial is CUSTOMER FEEEDBACK? Customer feedback is essential for companies, so exemplary standards of customer care and satisfaction are maintained and kept in check. Here’s our latest #Testimonial from our great customers at TES 2000 Ltd, Tony Evans and Paul Austin. Hi Paul, I am sending you this note to express our gratitude for not only a fantastic 2-day driving experience. DAY ONE...... Wow, Yorkshires finest roads! Our cars, a Porsche AG 991 911 and my humble Defender driven by 'Rippers' and the awesome Eunan. I could not believe the skills demonstrated. If I thought I was a decent driver, I am now certainly a better and more importantly, a safer driver following this fantastic 'driver coaching' experience. DAY TWO...... The track and proving ground day. This was so much fun; on the circuit we became progressively quicker and smoother. On the Proving Ground where we were taught extreme car control, including the figure of 8 cone work which was fabulous. But the ABS lane change manoeuvre, was a mind-boggling learning experience! I became aware of Paul Ripley, through my fleet manager Mick Kiely. My business contracted Paul to assess a number of our drivers. The experience of the 'Driving Masterclass' team is unrivalled and, in my opinion, should be the first point of call for any fleet training or assessing. Overall, this is something I will never forget. "All the very best Paul, you gave us everything"! www.drivingmasterclass.com #TES2000 #peakperformance #happycustomer #drivingmasterclass
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Get to know Joffrey Dorchy, our Head of Customer Service at Autohero France! 👋 Learn about his extensive role and his journey of personal and professional development at Autohero over the past two years in our latest article. Read it here: https://lnkd.in/ejaAJcd5 #AUTO1Group #Autohero #CustomerService #AUTO1GroupBlog
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🚚 If you're tired of slow transport deliveries and mediocre customer service, my team and I are here to provide you with a top-notch experience you won't find anywhere else. We're confident in our ability to exceed your expectations and love the opportunity to prove it to you. So why settle for less when you can have the best? We'd like to earn your business today. Transport Types: 🚚 Dealer to Customer 🚚 Dealer to Dealer 🚚 Auction to Dealer 🚚 City to City or State to State 🚚 Open or Enclosed Contact us today and see why so many dealers trust Team Alex with their transports. Alex Lopez & Team-Alex Dealer Transport Specialists [[ LIVE CHAT ]] 📱 Text: 954-933-8329 ✅ Alex Lopez & Team Alex are independent agents of ShipYourCarNow LLC. To get the “Team Alex Experience”, make sure you contact us directly. Because who you call matters. #automotive #automotiveindustry #carhaulers #onlinebusiness #onlineretail #dealership #dealerships #auctions #carshipping #fleet #fleetmanagement #fleetmanagers #shipyourcarnow
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⭐️ Spend more time taking care of your customers and less time managing your transports! At Team Alex, we take great care and pride in handling your vehicles with expertise and exceptional customer service. We believe in building long-term relationships with our clients by providing a positive and personalized experience. Throughout the transportation process, our friendly and knowledgeable team is always available to answer any questions or address any concerns you may have. You can trust us to deliver the best transportation service for your vehicles. Transport Types: ⭐️Dealer to Customer ⭐️Dealer to Dealer ⭐️Auction to Dealer ⭐️City to City or State to State ⭐️Open or Enclosed Contact us today and see why so many dealers trust Team Alex with their transports. Alex Lopez & Team-Alex Dealer Transport Specialists [[ LIVE CHAT ]] 📱 Text: 954-933-8329 ✅ Alex Lopez & Team Alex are independent agents of ShipYourCarNow LLC. To get the “Team Alex Experience”, make sure you contact us directly. Because who you call matters. #automotive #automotiveindustry #carhaulers #onlinebusiness #onlineretail #dealership #dealerships #auctions #carshipping #fleet #fleetmanagement #fleetmanagers #shipyourcarnow
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Join Bill Horgan from DealerPRO Training in a captivating discussion about the evolution of training methods across different generations in the automotive industry. In this insightful video, Bill not only highlights our ethical responsibility to offer safe and reliable vehicles but also addresses the critical technician shortage issue that's impacting dealerships nationwide. https://lnkd.in/g_ukaXtq As we step into a new year, it's essential to embrace diverse training techniques tailored to your team's unique needs, a key focus area we at DealerPRO Training advocate. Our approach, as detailed in the video, combines time-tested strategies with innovative solutions to enhance dealership efficiency and customer satisfaction. Whether you’re gearing up for next year’s strategy or looking to revamp your dealership's operations now, this video is a must-watch. You’ll gain valuable insights on: - Adapting training for different generational needs - The importance of providing top-notch, reliable vehicles - Innovative solutions to the technician shortage - Best practices for new car dealerships in the upcoming year Embrace the change and propel your dealership forward! Let's dive into these crucial topics and explore how your dealership can thrive amidst industry challenges and market dynamics. Don’t miss out on this opportunity to gain expert insights. Watch the video now and start transforming your dealership's approach for unparalleled success! #DealerPROTraining #AutoIndustryInsights #CarDealershipSuccess #TechnicianTraining #AutomotiveExcellence
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Join Bill Horgan from DealerPRO Training in a captivating discussion about the evolution of training methods across different generations in the automotive industry. In this insightful video, Bill not only highlights our ethical responsibility to offer safe and reliable vehicles but also addresses the critical technician shortage issue that's impacting dealerships nationwide. https://lnkd.in/gVzCBJYR As we step into a new year, it's essential to embrace diverse training techniques tailored to your team's unique needs, a key focus area we at DealerPRO Training advocate. Our approach, as detailed in the video, combines time-tested strategies with innovative solutions to enhance dealership efficiency and customer satisfaction. Whether you’re gearing up for next year’s strategy or looking to revamp your dealership's operations now, this video is a must-watch. You’ll gain valuable insights on: - Adapting training for different generational needs - The importance of providing top-notch, reliable vehicles - Innovative solutions to the technician shortage - Best practices for new car dealerships in the upcoming year Embrace the change and propel your dealership forward! Let's dive into these crucial topics and explore how your dealership can thrive amidst industry challenges and market dynamics. Don’t miss out on this opportunity to gain expert insights. Watch the video now and start transforming your dealership's approach for unparalleled success! #DealerPROTraining #AutoIndustryInsights #CarDealershipSuccess #TechnicianTraining #AutomotiveExcellence
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Car buying should be an exciting experience, not a hassle. That's why you should prioritize exceptional customer service. Your goal is to exceed their expectations, not just meet them. From patiently answering their questions to understanding their needs and budget, you be their guide throughout the entire process. Help find the perfect car for them together, and leave them with a positive impression that lasts long after they drive off the lot. Want to learn more about our online training program? https://lnkd.in/gMXY-GVm #carsalesman #carsaleswoman #carsales #carsalestips #carsalestraining #carsalesadvice #howtosellcars #carsalescoach #carsalesperson #carsalesassociate #carsalestraining #firstimpressionsmatter #lookprofessional #salestips #carsaleslife
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Join Bill Horgan from DealerPRO Training in a captivating discussion about the evolution of training methods across different generations in the automotive industry. In this insightful video, Bill not only highlights our ethical responsibility to offer safe and reliable vehicles but also addresses the critical technician shortage issue that's impacting dealerships nationwide. https://lnkd.in/gBm7DX98 As we step into a new year, it's essential to embrace diverse training techniques tailored to your team's unique needs, a key focus area we at DealerPRO Training advocate. Our approach, as detailed in the video, combines time-tested strategies with innovative solutions to enhance dealership efficiency and customer satisfaction. Whether you’re gearing up for next year’s strategy or looking to revamp your dealership's operations now, this video is a must-watch. You’ll gain valuable insights on: - Adapting training for different generational needs - The importance of providing top-notch, reliable vehicles - Innovative solutions to the technician shortage - Best practices for new car dealerships in the upcoming year Embrace the change and propel your dealership forward! Let's dive into these crucial topics and explore how your dealership can thrive amidst industry challenges and market dynamics. Don’t miss out on this opportunity to gain expert insights. Watch the video now and start transforming your dealership's approach for unparalleled success! #DealerPROTraining #AutoIndustryInsights #CarDealershipSuccess #TechnicianTraining #AutomotiveExcellence
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If you are frustrated with your current transport company, give us a call. My team and I understand that the shipping process is the final stage in a car buying experience. And it's the team's goal to make every vehicle transport as smooth and painless as possible. Spend less time managing your transports and more time taking care of your customers. Transport Types: ⭐️Dealer to Customer ⭐️Dealer to Dealer ⭐️Auction to Dealer ⭐️City to City or State to State ⭐️Open or Enclosed Contact us today and see why so many dealers trust Team Alex with their transports. Alex Lopez & Team-Alex Dealer Transport Specialists [[ LIVE CHAT ]] 📱 Text: 954-933-8329 ✅ Alex Lopez & Team Alex are independent agents of ShipYourCarNow LLC. To get the “Team Alex Experience”, make sure you contact us directly. Because who you call matters. #automotive #automotiveindustry #carhaulers #onlinebusiness #onlineretail #dealership #dealerships #auctions #carshipping #fleet #fleetmanagement #fleetmanagers #shipyourcarnow
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