🌟 Introducing Graeme Wheeler: Markwell Foods' Territory Manager – Lower South Island 🌟
Joining in March 2011, Graeme has become the face of Markwell Foods for Retail in the lower South Island, forging strong customer connections and driving growth through his intimate knowledge of his customers and their needs.
We sat down with Graeme to learn more about him and his journey at Markwell Foods.
👉 Can you sum up your role in a couple of sentences?
I travel throughout the Lower South Island calling on supermarkets to sell, promote and am continually looking for opportunities to grow our shelf share in Seafood, Butchery and Frozen Grocery.
👉 Can you tell us what a typical day looks like for you?
Starting with replying to emails, and anything that is urgent! Some driving, some talking, more driving, more talking. Chuck in some merchandising. The face of Markwell Foods down here in retail!
👉 Reflecting on your journey with Markwell Foods so far, what are the highlights or key learnings you'd like to share?
Biggest highlight has been working hard and watching my territory grow and being part of the growth that Markwell Foods has had in the South Island. Key Learnings: Flexibility, being able to adapt to ever changing customers and situations.
👉 In your opinion, what are the most important factors in building and maintaining strong customer relationships, and how do you apply these in your interactions?
Honesty, Integrity, Reliability, and a good listening ear! I have found over the years you have to make it as easy as possible for customers to deal with you. Gain their trust! If they like you, they will generally buy from you.
👉 How do you stay up to date on industry trends, challenges and opportunities, and how does this knowledge inform your approach to serving our diverse set of customers?
I keep up to date with trends by talking to my customers to find out their needs and those of the consumer! Every day I wake up is a challenge and an opportunity to do better. My customers look forward to seeing me and I enjoy working alongside them to increase their market share with a quality product range.
👉 What do you like to do outside of work?
Love spending time with family and grandchildren, love my rugby, a bit of golf, I play lawn bowls. Taking my old car out for a cruise.
👉 If you could have dinner with anyone, who would it be?
Elvis Presley as he was the King!
👉 Favourite Quote?
Short term pain for long term gain!
Thanks for your time Graeme.
Customer Success Manager at Flavorchem & Orchidia Fragrances
1moI feel incredibly fortunate to work for such an amazing company with great people in every department and a fantastic culture! 🌟 Grateful for the supportive environment and the incredible team that makes every day a rewarding experience. #CompanyCulture #Teamwork #Gratitude #AmazingPeople #Flavorchem