Financial Health Network’s Post

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“If financial health is what truly matters, then it's time we measure it.” Banks need to earn customers’ trust - the Office of the Comptroller of the Currency points to #financialhealth. A new article in American Banker from our President and CEO Jennifer Tescher digs deeper into the OCC’s new report making the case for #finhealth, why it’s important to the agency, and why it’s something #financialinstitutions should measure. The OCC’s latest initiative encourages that banks measure the financial health of their customers and offers a comprehensive framework for evaluating key financial indicators – vital signs – such as cash flow, liquidity, and payment timeliness. This approach not only enhances customer relationships but also fosters trust and long-term financial stability. We applaud the OCC for encouraging #banks to shift the way they view their purpose: from delivering financial products to helping customers achieve positive financial health outcomes. Read more: https://hubs.li/Q02G66z60

Banks should embrace new tools for measuring consumer financial health

Banks should embrace new tools for measuring consumer financial health

americanbanker.com

Bhavin P. Kapadia

AI-Security Cyber GenAI Data I Banking Strategy Trusted Advisor | Derivatives Speaker | Secure Encryption | Fraud Identity AML KYC | Regulatory, Ethics, Compliance | Financial Services

1mo

measure... is subjective & perception

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