FedEx Dataworks’ Post

We help retailers around the world to deliver amazing unified commerce driven customer experiences more efficiently and at the lowest cost. Make it easier for your teams to deliver amazing customer experiences for customers and staff, seamlessly across your retail ecosystem, and to grow your business with ease with Retail Directions. #makingretaileasier #retaildirections #unifiedcommerce #retailecosystem

Customer-centric brands are reaping the rewards of their focus on enhancing the customer experience. Research has shown that these brands are reporting profits that are a whopping 60% higher than those that fail to prioritise customer experience. This is a powerful reminder of the importance of putting the customer at the centre of business strategies. Our user-friendly online catalog ensures a hassle-free experience for your shoppers. Start your online store today! https://lnkd.in/g-EWbr2D Source: CX Index #ditaSolutions #DigitalTransformation #BusinessAutomation #OnlineStore #CustomerExperience #OnlineBusiness #OnlineShop

Putting CX AND EX at the heart of retail - watch this short video to hear how Tivian helps Boden stay laser-focused on improving the customer experience ⬇️ https://hubs.li/Q02b8mLc0 #cx #ex #retail #customerexperience

We help retailers around the world to deliver unified commerce driven customer experiences more efficiently and at the lowest cost. Make it easier for your teams to deliver amazing customer experiences for customers and store teams, seamlessly across your retail ecosystem, and to grow your business with ease with Retail Directions. #retail #retaildirections #customerexperience #customerservice #commerce

In today's retail landscape, customer experience is everything. Want greater cx success? Here's some of the challenges we regularly hear from retail customers when they first engage with us - and how we resolve them. #cx #customerexperience #retail #retailcx

According to a study by PwC, 73% of consumers say that customer experience plays a significant role in their purchasing decisions. So how can businesses ensure that their customers have a positive experience? The Forbes Business Council has compiled 20 simple strategies to help transform customer experiences and keep your customers coming back for more:  #customerexperience #customerjourney

Understand how Sutherland supports retailers at every stage of the customer journey to deliver hyper-personalized customer experiences. https://lnkd.in/gNYyum8R #SutherlandRetail #Retail #OmnichannelRetail #CX #SutherlandCXM

Strategic Decisions in Retail are very tough, with organisations facing a plethora of macro-economic challenges. So how can you stay ahead? Have a look at BT's whitepaper on how retailers can leverage technology to enable a prosperous future enabling supply chain and sustainability objectives, whilst at the same time exceeding customer satisfaction expectations in an ever crowded competitive landscape.

Wondering how to create moments that matter? Our secret shopping program reveals the magic behind unforgettable customer experiences. #CustomerExperienceExcellence #BusinessSuccessSecrets #ElevateYourBrand #UncoverCustomerInsights #UniqueCustomerJourney #ExceptionalServiceCulture #PersonalizedCustomerCare #CustomerDelightStrategy #BoostEmployeeEngagement #ActionableFeedback #BrandLoyaltyBuilder #LocalBusinessLove #CustomerSatisfactionGoals #EmployeeRecognitionCulture #CustomerCentricApproach #BusinessGrowthTips #SecretShoppingInsights #EnhancedCustomerRelations #ServiceExcellenceTips #BusinessCoachingExpertise #CustomerRetentionStrategies #ExperienceConsultingPro #BrandReputationBoost #EffectiveEmployeeTraining #CommunitySupportMatters #CustomerFeedbackLoop #UniqueBrandExperience #TeamPerformanceBoost #ElevateYourServiceGame #BusinessTransformationJourney

Did you know that 86% of customers are willing to pay more for a great retail customer experience? In today's digital age where competition is fierce and customer expectations are higher than ever, delivering an outstanding customer experience is no longer optional – it's imperative.   Retailers need to embrace innovation, leverage technology, and stay attuned to evolving consumer preferences to deliver experiences that delight and differentiate them from competitors. Dive into our latest blog uncovering the customer experience trends that retailers must follow to stand out in 2024. 👉 Read the full blog here: https://lnkd.in/gq7fX7AT In addition, to know more about how to optimize your customer experience, read here: https://lnkd.in/dM6i82K6. #customerexperienece #retailcx #retailtrends #cxstrategy #continuousimprovement #Quinnox #AccelerateSuccess