Expedia Group’s Post

Introducing EVOLVE by Gathercraft “Design is not just what it looks like and feels like. Design is how it works.” ~ Steve Jobs Super excited for this new collaboration that allows us to solve a common problem for outdoor hospitality! For too long, the Outdoor Hospitality industry has taken a 'let's just give them something to sit on' approach to outdoor living spaces. Poor quality furniture bought cheaply doesn't reflect all you've done to provide a great guest experience! That's why we have aligned with Gathercraft, a premier provider of Outdoor Furniture, in the EVOLVE catalog of products. We believe the outdoor living spaces at your property deserve thoughtful treatment - and we can do this MUCH more affordably than you would imagine. Before you default to some of the typical online retailers, let's talk! https://lnkd.in/gPTpXBz7 https://lnkd.in/gbJuJgpc #rvresorts #outdoorhospitality #guestexperience #outdoorfurniture #outdoorliving #evolvelodging Randy Hendrickson Charlie Boyne Michelle OliverNiki Benedict

Have you contemplated the power of local culture in augmenting your hotel's visual narrative? By infusing the core elements of your locale into your imagery, we provide guests with an authentic sense of place. This effectively integrates your hotel into the destination's grand narrative. Which elements of the local milieu do you believe strike a chord with guests? Let's engage in a dialogue to inspire one another and elevate our craft. #VisualStorytelling #HotelMarketing #LocalCulture

How do you create authentic content that resonates with travelers? The secret (that isn't so much of a secret) lies in putting yourself in the customer's shoes. Think about what the guest journey look like — and capture that. Think beyond the lobby-scapes and arrival. Instead, focus on the personalized touches and little moments that make an experience memorable. The first sip of hot coffee from your suite balcony. Your favorite room service order. Slipping into a plush robe and comfy hotel slippers. Using the light dimmer to set the mood in your room. UGC-style content doesn't have to be complicated. #contentcreation #socialmediatips #hospitality #travelandtourism #socialmediamarketing #customerjourney #contenttips

As visual social media continues to influence traveler’s decisions, hotels must learn how to adapt to the changing online landscape. Generation Z is an up-and-coming demographic who often looks to TikTok for traveling inspiration. Creating these short-form videos does not require production-grade equipment. Capture viewers' attention with content that already exists on your property: - Room Tours - Hotel Staff Interviews - Amenity Highlights - Hotel Restaurant/Dining Showcase - Scenic Property Views #hospitality #hotelmarketing #socialmedia

As we launch into 2024, one of things I've been thinking a lot about is my next holiday... I know, you were all thinking I was going to say something highly profound, ridiculously amusing, but I was just thinking about when I can get away, preferably by the sea somewhere, don my speedos because it's hot, a pornstar martini in my hand and a good book to throw myself into... You get the picture... Truth is though, in the era of Airbnb, it can be hard to make your property stand out from the rest. You guessed it - that's where we come in. Did you know we create bespoke promo videos for your hotel, property or even resort if you own one. Of course, you're not just selling your property but the local surrounding area and what it has to offer. When you work with us, we take the time to get to know the area, and include footage and shots to paint a picture of what a week or two in your property might look like... in essence, we create the story that your guests want to live and express it in a promo film. Sound like something you're interested in? Give us a call today, and book in a no obligation chat with us to see how we can help. #film #media #mediaproduction #holidays #vacation #holidaytravel #holidayproperty #holidayrental #holidayrentals #hotel #hospitality #beauty #hospitalityindustry

🌟 Elevating the VIP Experience 🌟 Excited to share some essential tips to create an unforgettable experience for VIP guests. Here's how to make them feel truly special during their stay: 1️⃣ Personalized Welcome: Start their visit with a warm, personalized welcome note that showcases their importance. 2️⃣ Dedicated Concierge: Provide VIPs with a dedicated concierge or staff member, ensuring prompt and personalized attention. 3️⃣ Exclusive Amenities: Spoil them with exclusive amenities, from customized welcome baskets to access to special facilities. 4️⃣ Preferred Room Features: Tailor their stay by accommodating preferences, whether it's room location, bedding, or additional amenities. 5️⃣ Seamless Check-in/Check-out: Streamline processes for a hassle-free experience, respecting their time and ensuring efficiency. 6️⃣ Digital Personalization: Take the extra step by researching their professional interests on LinkedIn or personal hobbies on platforms like Facebook. Incorporate these insights for a more tailored experience. 7️⃣ Pet-Friendly Personalization: If they're bringing pets, integrate this information into your Property Management System (PMS) like Opera or Guesty. Greet their furry friends by name, ensuring a warm welcome for the entire family. #Hospitality #CustomerExperience #VIPService #LuxuryTravel #hotelmanagement

If you find yourself struggling with what content to capture while you’re traveling, we have one easy tip for you: think of your customer’s journey. Put yourself in their shoes (literally) and capture what an experience booked with you looks like. And we’re not just talking about the obvious moments (lobby scapes, hotel key opening room door, a suite tour, etc)… Make sure to capture the little moments that make a stay memorable: ✨ Sipping coffee watching the first sunrise ✨ Savoring your favorite room service order ✨ Slipping into those comfy hotel slippers and plush robe That’s how you truly capture the essence of UGC-style content and tell a story authentically. #ImJustACreative

If you offer a great breakfast, make it obvious! I've stayed at so many hotels who offer a brilliant breakfast but a lot of the time it comes as a pleasant surprise rather than a reason to book. Whether you're on a work trip or a holiday, breakfast sets the tone for your day so we're all more likely to choose somewhere with a great offering, aren't we? Here's what to do: 👉 Put the menu on your website and make it easy to find 👉 Let people know the times it's served 👉 Take great photos and rave about it on your social media channels Make it obvious! #foodphotographer #foodphotography #hotelmarketing

“I consider it a living brand. It’s something that I’m always growing and we’re always evolving.” Prisciall Sharun gets the power of community, not just for a town, but for her brand too. Always drawn to accommodations reflecting local spirit, she dreamt of her own hotel. Enter Crash Hotel - a lively boutique spot, offering guests a unique experience. Discover how their brand community flourishes alongside Squamish's in the full video: https://loom.ly/jIG6azw Grow Your Brand, Not a Marketplace. 🌲 #growyourbrandnotamarketplace #yourbrand #brandgrowth #shareyourstory #growyourbrand

My dog really wants to go play. I hate having to tell her no, but she doesn’t understand that it’s work time. For a limited time only: Drop me a referral of a PR company that specializes in #hotels or #hospitality, or a PR firm you’ve used in the past, and you can give a dog like Cece the play time she deserves. #hospitalitymarketing #hotelmarketing #publicrelations #hotels #hotelnews #marketing